The staff was nice and responsive, the condo was nicely decorated . Three major problems, first, the condo was next to Alii road, as a result we had a lot of noise from the road, plus every morning at 530 am , the garbage truck came by and woke us up. We had a an"ocean view" room but it is was the farthest unit from the water, that was not explained to us in advance , if we knew that in advance we would have found another location, Third, one of the guests or owners above us was quite loud, he apparently was playing video games and was constantly yelling and swearing at all hours. I would not recommend this unit to any of our friends. We may consider going back to Royal Sea Cliff if we had a different unit that was closer to the water and away from the road noise and the loud neighbor.