Ratings based on 82 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Right in the middle of the rainforest!

Posted May 31, 2017
Pros: Proximity to the Volcano Nation Park The room
Cons: I would have preferred opaque curtains instead of just sheers to have a little more privacy and sleep in a little in the morning if we choose too.
Location: Volcano National Park Hilo
Eric was a fantastic host and his recommendation of things to do and places to eat were super helpful! The room was located in the middle of the rainforest and was so beautiful. We really appreciated some of the finer things like the complimentary fruits and snacks which was a life saver on the treks. It was a very well maintained place and it was clear that the hosts cared about the guests and the property. It was a great plus that is was so close to the Volcano National Park. Note that this is more like a house, renovated to serve as a hotel - so there are only 2 rooms and might be lacking in hotel facilities like room service. But if that is not a problem for you, I would highly recommend this place.
Comment from Hotel Management
Jun 16, 2017 by Chris & Eric, Hotel Management
Thank you for staying with us and for the great feedback!
3 out of 5
by A verified traveler

Nice place but lacks some basics

Posted May 9, 2017
Good quite relaxing place with a hot tub. Well stocked for fridge and nicely finished bathroom. However, no daily room cleaning service, only once a stay fruits for breakfast, showers take a while to warm up.
Comment from Hotel Management
May 27, 2017 by Chris, Hotel Management
Glad you enjoyed your stay with us. Many of our guests are couples on their honeymoon or a romantic getaway so we try to provide as much privacy as possible. We're always available just across the lanai, but will try to make it more clear in the future that we are here if anything needs restocked or cleaned during the stay. Thanks for your feedback, it helps us improve our guests experience!
5 out of 5
Recommended
for Couples
by A verified traveler from New York, NY

Beautiful hotel in a rainforest setting.

Posted May 5, 2017
Pros: It's gorgeous!
Cons: Nothing I can think of.
Location: It's near Volcanos National Park. That's basically what there is to do.
This is an amazing place - beautiful, quiet, comfortable, and with very pleasant proprietors.
Comment from Hotel Management
May 27, 2017 by Chris, Hotel Management
Glad you enjoyed your time with us on the Big Island!
5 out of 5
Recommended
for Couples
by A verified traveler from Gearhat, OR

Private, quiet lodging near Volcano National Park

Posted May 1, 2017
Pros: Quiet, private, comfortable, personal, location; pretty much everything
Cons: Nothing comes to mind!
Location: Volcano National Park, beaches, outdoor activities, and not far from Hilo
This is a bed and breakfast type of lodging at a home near Volcano National Park. There are 2 rooms in a separate building, set within tropical plants. Other than some typical neighborhood noise during the day (barking dogs, lawn equipment, etc), it is very quiet and private. It's a really lovely place to stay, particularly for couples. The room was spacious with lots of windows and a high, open ceiling. The breakfast component is in the room and for us included freshly made banana bread, fresh fruit, cereal, yogurt, coffee, tea and juice. There is a microwave in the room along with a small fridge. The bathroom has a heated floor, shower stall, and jetted tub. There is a hot tub on the property, but we didn't use it. Our host, Eric, was easy-going, friendly, and very helpful. He has a log of knowledge of what's available in the area, including activities, food, and how to get to various places. I couldn't recommend this place strongly enough.
Comment from Hotel Management
May 27, 2017 by Chris, Hotel Management
So glad you enjoyed your stay with us. We hope you make it back to the Big Island soon!
5 out of 5
Recommended
for Couples
by A verified traveler from St Paul, MN

Quiet and unique bed & breakfast

Posted Mar 19, 2017
This place is a beautiful nature sanctuary! I felt like we were staying in a tree house in the jungle--really cool and nicely furnished. The hosts were so welcoming and happy to give any recommendations to the area.
5 out of 5
by Andrew

A lovely romantic getaway

Posted Mar 12, 2017 on Hotels
We loved this romantic getaway! The property is stunning and so was the room. Great location and Chris and Eric were really friendly and helpful.
5 out of 5
by Maryann

Our Stay in Our Own Little Tropical Rainforest Oas

Posted Feb 17, 2017 on Hotels
Chris and Eric were so welcoming, and helpful! They left many delicious treats and wonderful little touches to make us completely pampered. We loved our stay! The suite was a Beautifully Island Decorated Oasis in a Tropical Rainforest Setting.
5 out of 5
Recommended
for Couples
by A verified traveler from Dallas, TX

Delightful stay

Posted Feb 6, 2017
Location: Volcano National Park
We stayed two nights in Haiku Garden while exploring the Volcano National Park. The room was wonderful and better than pictured. The bed was very comfortable. We briefly met the caretakers and they were very nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2017
Great stay for few days to be close to volcanos national park in a cozy comfy place. Very nice and clean. The owner is very nice, respectful and had everything ready, welcoming for us! I immensly enjoyed my stay here and would highly recommend it.
5 out of 5
by Elizabeth

Amazing stay

Posted Jan 20, 2017 on Hotels
We stayed At the Crater's Edge as one of 4 places during our honeymoon in Hawaii. It was absolutely wonderful from start to finish, with Chris & Eric being wonderful hosts and even taking us to a fantastic local evening event so we got the full taste of the area. So close to the volcano, we had an amazing time here and being right in the centre of the rainforest is just breath-taking.