All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Waimea Country Lodge on Apr 12, 2024
Mahalo for staying with us on your recent visit to Waimea and for your wonderful review. It's great to know that we were able to provide you with all the features expected in Waimea Country Lodge to you during your stay. It would be our pleasure to serve you again on a return visit. Mahalo nui loa.
I really enjoyed this little traditional motel. It had everything I wanted: a nice clean bathroom, great TV, a comfortable bed, fast WiFi, and a quick and friendly check-in. This was one of my favorite stays on the Big Island. I wish every community in Hawai'i had a motel just like this. Perfect!
Jordan
Stayed 1 night in Apr 2024
Response from Waimea Country Lodge on Apr 6, 2024
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting. It's been a pleasure to serve you and hope you return soon. Mahalo nui loa!
Nice place. Seemed pretty new. Only downside was to exit the property you had to enter on to a very busy road.
david
Stayed 1 night in Feb 2024
Response from Waimea Country Lodge on Mar 23, 2024
Thank you for your review of our hotel. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again really soon!
The place is reasonably priced, roomy, clean, comfortable, friendly staff, convenient, and just an all around great place to stay.
Bruce
Stayed 2 nights in Feb 2024
Response from Waimea Country Lodge on Mar 2, 2024
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!
10/10 Excellent
Vicki
Feb 28, 2024
Vicki
Stayed 2 nights in Feb 2024
Response from Waimea Country Lodge on Mar 22, 2024
Mahalo for selecting Waimea Country Lodge during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable, and convenient stay. Your comments are greatly appreciated. Thank you again.
8/10 Good
Glen
Feb 26, 2024
Liked: Cleanliness, staff & service, amenities
Would be nice to have plug 🔌 outlets from the lamps . The place was clean and cozy and Kehau was so nice and helpful 😁Perfect location to stay in Waimea
Glen
Stayed 2 nights in Feb 2024
Response from Waimea Country Lodge on Feb 26, 2024
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!
Response from Waimea Country Lodge on Feb 24, 2024
Mahalo for taking the time to share your positive experience of the Waimea Country Lodge. I'm pleased that we were able to provide clean and affordable accommodations for you.
No heat in the room it was 56 degrees in the room the bedding was for summer weather I was cold all night
Sila
Stayed 1 night in Feb 2024
Response from Waimea Country Lodge on Feb 8, 2024
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.
10/10 Excellent
JoAnna
Business traveler
Jan 22, 2024
JoAnna
Stayed 1 night in Jan 2024
Response from Waimea Country Lodge on Feb 2, 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
8/10 Good
Pono
Jan 21, 2024
Liked: Property conditions & facilities
Pono
Stayed 2 nights in Jan 2024
Response from Waimea Country Lodge on Feb 2, 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
10/10 Excellent
Bruce
Jan 19, 2024
Bruce
Stayed 1 night in Jan 2024
Response from Waimea Country Lodge on Feb 2, 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
10/10 Excellent
julio
Jan 16, 2024
julio
Stayed 1 night in Jan 2024
Response from Waimea Country Lodge on Feb 2, 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
10/10 Excellent
Stéphane
Jan 12, 2024
Stéphane
Stayed 3 nights in Dec 2023
Response from Waimea Country Lodge on Feb 2, 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!
We loved our stay! Waimea felt local and less touristy. Very friendly staff in a central location. Food walking distance in either direction.
Jason
Stayed 7 nights in Dec 2023
Response from Waimea Country Lodge on Jan 5, 2024
Thank you for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!
We had a room with kitchen. The room is renovated, quite big. We had a great stay with family and 2 kids. Location and parking are also very convenient - you can walk around to a super store, coffee shop etc. Above all, the lady at front desk is super helpful and provided us great customer service. We will definitely stay here again!
Shishir
Stayed 2 nights in Dec 2023
Response from Waimea Country Lodge on Feb 2, 2024
Mahalo for taking the time to share your positive experience of the Waimea Country Lodge. I'm pleased that we were able to provide clean and affordable accommodations for you. We look forward to having you stay with us again.
Thank you for staying with us on your recent visit to Waimea and for your wonderful review on Expedia. It's great to know that we were able to provide all the features expected in a Waimea Hotel to you during your stay. It would be our pleasure to serve you again on a return visit. Thank you again.
2/10 Terrible
Steve
Dec 23, 2023
Steve
Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on Jan 5, 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
Thank you for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!
6/10 Okay
Mark
Business traveler
Dec 17, 2023
Liked: Cleanliness
Disliked: Staff & service
Checkout day looking for coffee..person handling had difficulty delivering coffee. Cofee not replaced in room, when requested..reluctant to provide.
Really?
Mark
Stayed 2 nights in Dec 2023
Response from Waimea Country Lodge on Jan 5, 2024
Please accept my sincere apology for your unpleasant experience. I'm embarrassed to hear that your stay was upsetting for you. I would love the opportunity to discuss your concerns in person, in an attempt to restore your confidence with the Waimea Country Lodge. Thank you and hope to speak to you soon.
10/10 Excellent
Jose Maria
Traveled with family
Dec 14, 2023
Liked: Staff & service
Recommended for a family of four.
The place is clean and just recently renovated. Love it.
Jose Maria
Stayed 3 nights in Dec 2023
Response from Waimea Country Lodge on Jan 5, 2024
It's been a pleasure to have served you while visiting the Waimea Country Lodge.. Your comments are greatly appreciated, especially of our staff and the restaurant tips. I hope other Hotels.com readers will be able to benefit from your review. Thank you very much!
10/10 Excellent
Laurie
Dec 14, 2023
Laurie
Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on Jan 5, 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
Response from Waimea Country Lodge on Dec 12, 2023
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.
Affordable and size of the room were good. And everything worked and I could change my towls easily.
jean guy
Stayed 3 nights in Dec 2023
Response from Waimea Country Lodge on Dec 12, 2023
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.
10/10 Excellent
June
Dec 3, 2023
June
Stayed 1 night in Dec 2023
Response from Waimea Country Lodge on Jan 5, 2024
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.
6/10 Okay
Marlyn
Traveled with partner
Nov 27, 2023
Nice, quiet, clean option.
Marlyn
Stayed 2 nights in Nov 2023
Response from Waimea Country Lodge on Nov 28, 2023
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!
We arrived early and our room was ready so an early check in was offered. Nice touch! The lady at the front desk was very pleasant and our room was clean.
Larry
Stayed 1 night in Nov 2023
Response from Waimea Country Lodge on Nov 28, 2023
Mahalo for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting Waimea. It's been a pleasure to serve you and hope you return soon. Thank you again!
Response from Waimea Country Lodge on Nov 18, 2023
Mahalo for taking the time to share your positive experience of the Waimea Country Lodge. I'm pleased that we were able to provide clean and affordable accommodations for you.
Very well maintained and opperated
Very clean too
No complaints
Jonathan
Stayed 1 night in Nov 2023
Response from Waimea Country Lodge on Nov 17, 2023
Thank you for taking the time to share your positive experience of the Waimea Country Lodge. I'm pleased that we were able to provide clean and affordable accommodations.
4/10 Poor
Verified traveler
Business traveler
Nov 15, 2023
Disliked: Staff & service, room comfort
Overpriced 2-star motel. Nearly no service provided. You would have a much better experience staying in the nearby Paniolo Greens in Waikoloa Village or other B&B options.
Verified traveler
Stayed 4 nights in Oct 2023
Response from Waimea Country Lodge on Nov 15, 2023
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
Response from Waimea Country Lodge on Nov 15, 2023
Thank you for choosing to stay at Waimea Country Lodge on your recent trip to Waimea. We hope you visit us again!
8/10 Good
Kenneth
Nov 11, 2023
Kenneth
Stayed 6 nights in Nov 2023
Response from Waimea Country Lodge on Dec 6, 2023
Mahalo for your review of Waimea Country Lodge. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again.
Great find with friendly staff and clean room. Highly recommend!
Douglas
Stayed 3 nights in Nov 2023
Response from Waimea Country Lodge on Nov 10, 2023
Mahalo for selecting our hotel during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable and convenient stay. Your comments are greatly appreciated. Thank you again.
10/10 Excellent
Tamara
Nov 2, 2023
Tamara
Stayed 1 night in Oct 2023
Response from Waimea Country Lodge on Nov 4, 2023
Thank you for staying with us on your recent visit to Waimea and for your wonderful review. It's great to know that we were able to provide you with all the features expected in Waimea Country Lodge to you during your stay. It would be our pleasure to serve you again on a return visit. Thank you again.
They could've offered pastries & beverages in the morning. Otherwise, it was nice and restful. My spouse thought the coffee "was crappy."
Laura
Stayed 1 night in Oct 2023
Response from Waimea Country Lodge on Nov 4, 2023
We appreciate your feedback of our hotel and wish to apologize for not having the amenities you wanted during your stay. As we are committed to improving our services and facilities, we hope we will be able to restore your confidence in the future.
Response from Waimea Country Lodge on Oct 23, 2023
Mahalo nui.We look forward to your next stay with us here!
8/10 Good
Scott
Traveled with group
Oct 15, 2023
Liked: Property conditions & facilities
Best bathroom of four hotels visiting Hawaii
Scott
Stayed 2 nights in Oct 2023
Response from Waimea Country Lodge on Oct 28, 2023
Mahalo for selecting Waimea Country Lodge during your visit to Waimea. I'm glad we were able to provide you with a clean, comfortable, and convenient stay. Your comments are greatly appreciated. Thank you again.
Great staff. Comfortable little town, green and country feel. Quiet except for nature sounds, very relaxing. Matress old stule hard bit that was our only negative.
Del
Stayed 4 nights in Sep 2023
Response from Waimea Country Lodge on Oct 10, 2023
Thank you for your detailed review of our hotel. We appreciate every comment from our guests, as the positive and negative comments will be used to help us enhance our facilities and guest services. We hope you will visit us again really soon!
6/10 Okay
Caitlin
Traveled with family and small children
Sep 25, 2023
Liked: Amenities
Disliked: Cleanliness
This was a cute place to stay and staff at the front desk were pleasant. Although these were good aspects, there was small roaches that we found while laying down on the bed. There was also an unpleasant with either the bedding itself or the hand-soap that we were using. I would stay here again amidst these unpleasantries but would bring things to avoid these situations.
Caitlin
Stayed 2 nights in Sep 2023
Response from Waimea Country Lodge on Oct 10, 2023
T We appreciate your feedback of our hotel and wish to apologize for the uncomfortable room accommodations experienced during your stay. As we are committed to improving our services and facilities, we hope we will be able restore your confidence in the future.
Small facility. They contacted us ahead of time to set up after-hours arrival. Great info about local businesses.
Patricia
Stayed 1 night in Sep 2023
Response from Waimea Country Lodge on Sep 13, 2023
It's been a pleasure to have served you while visiting the Waimea Country Lodge. Your comments are greatly appreciated, especially of our Late Check-in Procedures. I hope other Hotels.com readers will be able to benefit from your review. Thank you very much!
Beside the lighting from outside comes inside of unit. Window shades allows bright lights to enter. Very quiet place to stay. Rooms are clean and bathroom is modern.
Robin
Stayed 2 nights in Sep 2023
Response from Waimea Country Lodge on Sep 12, 2023
Thank you for the fantastic review of our hotel, facilities and staff. I am pleased that we were able to provide a clean, comfortable and affordable experience for you while visiting from It's been a pleasure to serve you and hope you return soon. Thank you again!
You have to apparently get a hold of the place before 4 pm or you are out on the street. I tries multiple times to call them during business hours. I received the answering machine. After 4 calls unanswered, the message said that there would be a number to call oncw I got there for a late check in. I areived at 8pm. No one was there. There was no number to call except the one posted. They would not answer my calls after hours as well. I went to the restaurant in front and inquired. They gave me the number I already had. The island was completely booked out that night. My family with 2 young kids had to sleep in the car. After all this they still charges me for the room! These people are crooks! I would give it a one star if possible. Run as fast as you can away!!!!!
Michael
Stayed 1 night in Aug 2023
Response from Waimea Country Lodge on Aug 31, 2023
Aloha Mr. Moody, My sincere apologies to you and your family. A refund has been issued. Please follow up with the party used for booking to track you refund.