Outdoor pool, sun loungers

Reviews of Colony I at Sea Mountain in Pahala

2.5 out of 5
Colony I at Sea Mountain in Pahala
95-788 Ninole Loop Road, Pahala, HI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 272 out of 423 reviews" "
Rating 8 - Good. 104 out of 423 reviews" "
Rating 6 - Okay. 18 out of 423 reviews" "
Rating 4 - Poor. 16 out of 423 reviews" "
Rating 2 - Terrible. 13 out of 423 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juliet

Liked: Cleanliness, amenities, property conditions & facilities
I didn’t like not havin a floor mat by the kitchen sink.
Stayed 2 nights in Apr 2024
Response from Director Inventory Management on Apr 24, 2024
Thank you for staying with us. We will be sure to pass along your comments.

8/10 Good

Theodore Jene Castel,

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Likes: It was very peaceful at the property. Our room was very cozy and spacious. We really liked the property's location, even though we had to drive distances to do tours in Hilo and Kona. It was worth driving those distances in order to get the tranquility of this property! Dislikes: We did have to kill a few of the red fire ants on a daily basis and we also had several cockroaches visit us a few times during the week. I actually killed all 4 of them by the end of our stay. OVERALL, we did have an enjoyable above average stay, and we would stay there again if we ever come back to Hawaii.
Stayed 5 nights in Apr 2024
Response from Director Inventory Management on Apr 8, 2024
We are so glad you enjoyed your stay.

10/10 Excellent

Elicia

Traveled with family
Liked: Property conditions & facilities
Awesome place, but very little food wise nearby.
Stayed 6 nights in Mar 2024
Response from Director Inventory Management on Mar 22, 2024
Excellent thank you for staying with us

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very serene location within walking distance of beautiful black sand location. Property was very clean and comfortable. Our bedroom located next to parking lot which potentially could be disturbing if there was a lot of activity. Beautiful place to walk about, small pool to enjoy and nice new grills for cooking. Great internet. The local towns do not offer much for entertainment or food, so stock up accordingly. We enjoyed the coffee plantation tour at Kau Coffee Mill and grabbing lunch at the farmer's market in Naalehu. Naalehu has other restaurant offerings too. We were lucky with days of sunshine.
Stayed 2 nights in Mar 2024
Response from Director Inventory Management on Mar 18, 2024
I am so happy you enjoyed our sweet resort. Thank you for staying with us,

10/10 Excellent

waheguru

Liked: Property conditions & facilities
Very spacious and clean
Stayed 1 night in Feb 2024
Response from Director Inventory Management on Mar 1, 2024
Thank you. We appreciate that.

10/10 Excellent

IRIS

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property is just a few minutes walk to the Punalu'u black sand beach. We walked to see sunset and sunrise. The propperty is clean and roomy, and has all the utilities to cook your meals. There is no restaurant, supermarkets near by. Need to buy your meals/food before hand.
Stayed 1 night in Feb 2024
Response from Director Inventory Management on Feb 20, 2024
We are so happy you enjoyed the black sand beach. There is nothing better than a Hawaiian sunset. Please come see us again soon.

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, excellent accommodations. Close enough to Hilo to get groceries and sightsee but far away from commotion. If you are looking for beaches and nightlife this is not your place. If you are looking for relaxation and enjoying a tropical atmosphere this is your place. There is a black sand beach within walking distance and sea turtles can be seen there, a bonus for us nature lovers.
Stayed 7 nights in Jan 2024
Response from Director Inventory Management on Feb 2, 2024
We love this! So happy you enjoyed your stay. Please come relax and soak up the nature anytime. Thank you.

10/10 Excellent

Cheri, Gresham

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing place. The price was moderate and the condo was spacious. The pool area is special. I enjoyed walking the grounds.
Stayed 1 night in Dec 2023
Response from Director Inventory Management on Jan 29, 2024
We are so glad you enjoyed your stay. Please come see us again.

8/10 Good

Bob

Liked: Cleanliness, room comfort
Comfortable, clean. Liked having someone on site for questions. My only complaint is no central AC and if we wanted to use the one unit, it was going to cost 10 a day. Other than that, would recommend
Stayed 1 night in Jan 2024
Response from Director Inventory Management on Jan 22, 2024
Please come back and see us again.

10/10 Excellent

Myriam

Liked: Cleanliness, room comfort
Very nice house
Good place to stay but not quiet
Stayed 1 night in Jan 2024
Response from Director Inventory Management on Jan 22, 2024
Thank you for staying with us

10/10 Excellent

Noel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice landscaping, view and pool-tub. Unit its old but updated, large and well maintained. Staff helpful and friendly. Optional extra charge for AC but not needed.
Stayed 2 nights in Dec 2023
Response from Director Inventory Management on Jan 19, 2024
We appreciate you staying with us.

10/10 Excellent

Michael, San Leandro

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Dec 2023
Response from Director Inventory Management on Jan 19, 2024
Thank you

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet location. We booked only one night here to tour the Volcano. Not much around here otherwise especially if you’re in need of groceries and other supplies.
Response from Director Inventory Management on Jan 19, 2024
Yes it is a remote location. We are glad you got to go see the Volcano

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet we really like our stay.
Stayed 7 nights in Nov 2023
Response from Director Inventory Management on Nov 28, 2023
We appreciate that. Thank you

8/10 Good

RACHELLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place Condo was perfect; particularly enjoyed walking to the black beach and seeing the turtles
Stayed 1 night in Nov 2023
Response from Director Inventory Management on Nov 14, 2023
We are so happy you enjoyed the black sand beach. Please come stay with us again soon.

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Director Inventory Management on Nov 14, 2023
Thank you

10/10 Excellent

Arthur

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Director Inventory Management on Oct 27, 2023
Thank you

10/10 Excellent

Crystal

Traveled with partner
The resort staff were great. The resort is very tailored, clean and the foliage is beautiful. It’s a quick drive to the Black sand beach, must see. It is south from Hilo and Kona, so you will have a drive to attractions, food and gas. You will be told this when you make your reservation.
Stayed 5 nights in Oct 2023
Response from IMC on Oct 19, 2023
Thank you for staying with us!

10/10 Excellent

John

Stayed 3 nights in Oct 2023
Response from Director Inventory Management on Nov 6, 2023
Thank you

10/10 Excellent

Kapua

Stayed 2 nights in Sep 2023
Response from Director Inventory Management on Oct 10, 2023
Thank you for staying with us.

2/10 Terrible

Luanne

Our confirmation paperwork shows October 1-13th (our trip dates) but when we showed up they did not have our information in the system. It now shows online that the trip was for September which is not true! No one answers any phone calls or chats. We are now out the money and have to find another place to stay. We have no idea how they have the dates messed up from our printed confirmations
Stayed 12 nights in Sep 2023
Response from Director Inventory Management on Oct 5, 2023
I am so sorry there was confusion. I would contact Expedia as the dates in the system show September.

2/10 Terrible

Vanessa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
My husband and I paid for two nights at Colony I but checked out after one. Initially it all seemed fine and our room looked nice. But shortly after we arrived we sat down to eat dinner at the table in our room and noticed a bunch of little bugs on the table. We then realized they were EVERYWHERE - on the bedside tables, on the walls, kitchen counter, every surface. They’re small but there were so many and we couldn’t get a good sleep knowing they were crawling all around us. Aside from the bug infestation, you can absolutely hear everything your neighbour does. It was so loud, especially being in one of their bottom units. There’s no AC in the room and if you want AC, you have to pay extra but can only do this during their narrow office hours so if you do a late check in like us, you are out of luck. Also the sprinklers turn on around 3am and are shockingly loud. All of this to say, it was a night of very little sleep. We couldn’t do a second night and instead took the loss and booked at the Hilton in Waikoloa— it wasn’t in the area we wanted to explore further but that’s how desperate we were to have a good nights rest and we previously had such a good experience there. The following morning we told the staff about the bugs - she said they were sugar ants and very normal on the island due to the climate. However, we had stayed at 3 other places during our time on Big Island and they were all bug-free. I find it hard to believe there isn’t more Colony I could do to fix this.
Stayed 2 nights in Sep 2023
Response from Director Inventory Management on Sep 29, 2023
We appreciate the feedback. Via email we do warn guest ahead of time these units don't have air conditioning. We do have portable AC units available at the front office. I am so sorry we didn't exceed the expectation as we do our best to provide exceptional service.

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Very clean, parking is right in front of the rooms, and awesome staff
Stayed 1 night in Sep 2023
Response from Director Inventory Management on Sep 22, 2023
Thank you very much! Please stay with us again.

10/10 Excellent

Pete

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love this place!! Beautiful, peaceful
Stayed 7 nights in Sep 2023
Response from Director Inventory Management on Sep 18, 2023
Excellent! Thank you. Come see us again soon.

10/10 Excellent

Juliann

Stayed 1 night in Sep 2023
Response from Director Inventory Management on Oct 5, 2023
Thank you!

10/10 Excellent

Aaron James

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was a beautiful gem to have our little family vacation. The condo was spacious and was stocked with basic necessities. We loved seeing the ocean from afar and the pool area was great amenity.
Stayed 1 night in Aug 2023
Response from Director Inventory Management on Aug 7, 2023
WOW! Thank you so much for your kind words. Please come stay with us again soon

10/10 Excellent

Lei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Director Inventory Management on Jul 24, 2023
Thank you for staying with us. Mahalo

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
It was quit and small.
Stayed 1 night in Jul 2023
Response from Director Inventory Management on Jul 12, 2023
We appreciate that.

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean well kept property. The rooms face the ocean so awesome views everywhere you look. The pool area had a great hot tub, plenty of seating and a bbq area. Punaluu beach is a short walk with many trails and paths leading to the ocean. Bring a camera because will see multiple turtles at this spot. A hidden gem.
Stayed 1 night in Jun 2023
Response from Director Inventory Management on Jun 12, 2023
The view is amazing. Thank you for staying with us we are so glad you enjoyed the black sand beach down the street and the resort hot tub. Come see us again.

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
This place was our favorite of our whole big island stays and we stayed at four of them. It’s so clean and immaculate and the view is breathtaking.
Response from Director Inventory Management on May 22, 2023
We are so happy you enjoyed your stay. Thank you for your kind review.

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 5 nights in Apr 2023
Response from IMC on Apr 20, 2023
We appreciate your feedback!

10/10 Excellent

Sharon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This condo was exactly what we were looking for. Our family of 4 were very comfortable. It was clean, fully furnished and spacious. We would stay here again. Ps- bring shampoo & conditioner. 😊
Stayed 1 night in Apr 2023
Response from IMC on Apr 17, 2023
Thank you for staying with us!

10/10 Excellent

VICTOR E

Traveled with family
Liked: Cleanliness, room comfort
Great place!
Stayed 2 nights in Apr 2023
Response from Director Inventory Management on Apr 14, 2023
Thank you! Come see us again.

10/10 Excellent

Stephen

Stayed 4 nights in Apr 2023
Response from Director Inventory Management on May 1, 2023
Thank you!

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023
Response from Director Inventory Management on Apr 25, 2023
Thank you

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family including kids enjoyed the one night we stayed here. Wish we could of stayed longer.
Stayed 1 night in Mar 2023
Response from Director Inventory Management on Mar 21, 2023
We look forward to your return in the future.

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean, spacious, comfortable and had a lovely view of the grounds and ocean beyond. Our unit was near the end of the small number of properties and we were undisturbed. It is a somewhat remote location, however, and not walkable to any services or supplies. Even the nearby black sand beach requires a very short drive or a long walk.
Stayed 3 nights in Mar 2023
Response from Director Inventory Management on Mar 13, 2023
Wonderful! we are so glad you enjoyed your vacation. Please come see us again soon.

10/10 Excellent

Omkar

Liked: Cleanliness, amenities, property conditions & facilities
Anyone who enjoys nature and absolute peace and serenity - this is the place to go and stay. With ocean views and 3 min walk to black sand beach with sunrise to watch and a 30 min drive to Kilauea to the North and 1 of the 4 Green Sand Beaches in the world to the South to just name a few.
Stayed 2 nights in Feb 2023
Response from IMC on Mar 3, 2023
Thank you for staying with us!

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Basic accommodations not near stores or restaurants but close to the ocean, nature and volcanoes! Customer service was good. Hot tub and pool were excellent. Great value. Would definitely stay again.
Stayed 4 nights in Feb 2023
Response from Director Inventory Management on Mar 1, 2023
We cant wait to have you back. Thank you for the kind words.

10/10 Excellent

Kevin

Stayed 1 night in Feb 2023
Response from Director Inventory Management on Feb 21, 2023
Thank you

10/10 Excellent

Emilie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Leilani and Walter (sorry if I got it wrong) at the front desk are the epitome of Aloha. They saved this leg of our trip on the island, they are extremely helpful. There's one employee that almost soured our stay by power-tripping but Leilani made things better. The grounds are nice, pool area has a nice view of the water. It's a little bit of a trek but we just walked to black sand beach to watch the turtles.
Response from Director Inventory Management on Feb 3, 2023
We are so glad you appreciated the staff and had a nice stay.

8/10 Good

SHANTI

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Response from IMC on Jan 18, 2023
We appreciate your business.

10/10 Excellent

rui

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort style property, love it! Room is much better than the pictures! The black sand beach is 1 minute drive away. Saw some turtles on the beach too! Not overcrowded. Wish we could stay for another night to enjoy the property more…
Response from imc on Jan 18, 2023
Thank you for choosing us! We hope to see you again.

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, property conditions & facilities
Our family stayed this property. Very like, clean.
Response from IMC on Jan 18, 2023
Thank you!

8/10 Good

Haizhong

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is great place to stay
Response from Director Inventory Management on Jan 5, 2023
Wonderful come back and see us again soon

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Nice and quiet
Nice and quiet. Was a clean apartment with lovely grounds. Nothing much around so be prepared to drive. Nice, but small, pool.
Stayed 2 nights in Dec 2022
Response from Director Inventory Management on Dec 30, 2022
We appreciate you staying with us.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were very comfortable and reasonably priced; a good base of operations to visit Volcanoes National Park. While the property and the staff were very good, there are limited dining options in the area - a little advance planning is recommended!
Response from Director Inventory Management on Dec 16, 2022
We are so glad you enjoyed your stay!

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, room comfort
Convenient stay with nice hot tub
Convenient stay near South Point. Comfortable bed. Washer and dryer was nice. Hot tub was amazing! The front desk person was very friendly and helpful. The AC unit in the bedroom was pretty loud but a consistent sound similar to white noise. If that bothers you, i would suggest earplugs.
Stayed 1 night in Dec 2022
Response from Director Inventory Management on Dec 16, 2022
It is a great Hot tub! Please come see us again soon.

8/10 Good

Clinton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is away from the craziness of the city. Very laid back. Quiet and beautiful. Nice view. The receptionist was awesome and very helpful. They communicated well due to the issues we had upon arriving.
Stayed 7 nights in Oct 2022
Response from Director Inventory Management on Oct 19, 2022
Wonderful! Glad you enjoyed the quiet and beautiful.

2/10 Terrible

Kelli

Stayed 1 night in Oct 2022