View from property

Reviews of Hilltop Legacy Vacation Rental

2.5 out of 5
Hilltop Legacy Vacation Rental
57 Hina St., Hilo, HI

Reviews

6.4
Rating 10 - Excellent. 38 out of 245 reviews" "
Rating 8 - Good. 71 out of 245 reviews" "
Rating 6 - Okay. 67 out of 245 reviews" "
Rating 4 - Poor. 39 out of 245 reviews" "
Rating 2 - Terrible. 30 out of 245 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful serene, this elegant home was very inviting and homey and you just cant beat that view! Thanks so much!
Stayed 6 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every quite & nice hotel that I believe is located at the highest point in Hilo. Had great scenery from the front porch along with a nice small botanical garden to sit & relax at.
Stayed 7 nights in Dec 2020

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Sep 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Great location but property was run down after it was remodeled. Service was poor. Would not recommend
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
A poor shabby room. Beware of it.
A tiny shabby room with old equipment. Entirely uncomfortable. It is hard to understand how the owners dare to offer such a poor room for 2 persons. The price is relatively cheap but the accomodation is not worth even this cheap price
Stayed 3 nights in Mar 2020

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilo royalty
Great room and great view.
Stayed 1 night in Mar 2020

6/10 Okay

Matthew K.

Liked: Cleanliness
Suited us well
Older home, top of a hill overlooking downtown Hilo. Ours was 1 of 4 bedrooms, with its own bath. The room was clean except the bedspread, which looked as if someone had laid down on it without taking off shoes. Parking was OK: 2 spots in the drive, 2 additional spots on the roadside a very short walk away. Our biggest frustration was perhaps due to this being our first rental of this type. We could not get hold of the manager to learn how to get in. It turned out that we had to get to the door and then make a call. It all worked, out, but we could have used some further instruction ahead of time. It ended up meeting our needs well enough.

4/10 Poor

Marlene, Honolulu

The rainpipe was dripping the whole night- no sleep possible. Do not sleep in room 02 - unless it is repaired, or dry weather!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access for walking to town. Too bad windows are a bit dirty because view is great. Kitchen accessories could be better and would help keep the place cleaner. Sound travels well so a bit noisy.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Liked Jade's dad, didn't like no response to my mesages before arrival
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
The room had a lovely view of Hilo. It was a rather small room which was ok for us because we only spent one night there but the bed was not very comfortable.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Brian

Traveled with family
Stayed 4 nights in Nov 2019

2/10 Terrible

Roger

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning and filthy window fans. No electrical outlets in the small bathroom. Very poor parking options. Poor communication between owner and guest . We left after one horrible, sweaty night in a ridiculously small room. Do not under any circumstances book this facility.
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the quiet, yet elegant style of home. It reminded us of how one can be part of community and environment. The pond was a place to contemplate, while absorbing the atmosphere. A hidden piece of paradise! Nice view of Hilo Bay.
Stayed 4 nights in Oct 2019

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Mark, Hemet Ca.

Business traveler
Disliked: Amenities
Wild pigs in yard on a daily basis and and wonderful white cat whom was extremely friendly.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
The room was nice, the view was great, the bed was pretty comfortable. I had just hurt my knee so I wasn't thrilled with all the stairs, but that's not their fault. The Jacuzzi tub is what made my day, especially after my fall. My only complaints were that there were ants in the kitchen, and the manager never got back to me about the kamaaina discount.
Stayed 1 night in Oct 2019

2/10 Terrible

Kia, Pinson, Al

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Sheets were not changed, but bed was made. Rooms were small and outdated. I did like that I didn't see staff, but info was written out.
Stayed 7 nights in Sep 2019

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
great location and views, needs basic maintenance
Great location and views. Room #2 has no cross breeze without the door open. Needs a small window AC unit, ceiling fan or a transom above the door. Room gets hot and stuffy. Pealing paint and veneers all over the property. Need a good thorough dusting/cleaning. Bathroom needs light switches and a GFCI outlet for a razor or hair dryer. Pull chain light switches on a wet bath floor make me nervous and hard to find in the dark. Wild pigs are rooting up the nice landscaping. Tropical environments are hard on properties without constant upkeep. This property needs some basic maintenance.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The house is clean and the room has a private bathroom. It is kind of small and in an old house so you can definitely hear noises if neighbors are loud or if someone is walking around. The house is located pretty high up and the view from the room is pretty great. If you are okay with feeling like you are staying in somebody’s house it is a great place.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room but no ac. It got a little warm in the morning.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Property was hard to find at night; 14 rough-cut stone steps outside up to first floor were poorly lit & dangerous for seniors; room had no air conditioning or ceiling fan - floor fan was inadequate & room was hot; floors and bed creaked; room was very small; bed only had 2 very thin pillows; bathroom had a large curtainless picture window; house had a dank, musty odor; bed was not comfortable - slept very little. Was so dissatisfied with house & room that we left after the first night, forfeiting the prepaid rent for the remaining 5 days. The motel we moved to seemed like a luxury compared to the hilltop legacy. We do not recommend this property (room) to seniors.
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were disappointed with quality of the place. First there was inadequate parking two spots for five units. Checking was a hassle no staff and lack of text communication. The bed was uneven and oblt one pillow each. The TV did not work right. Our towels werw not change. You should not do business with these guys in rhe future
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, location very nice, great view- the only thing missing was a dish towel
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Bed was uncomfortable, so my wife ended up sleeping in the recliner. Walls were so thin we could hear the couple next door to us coughing. They didn’t provide enough towels and pillows.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Actually stayed at Ocean front property which is excellent, great parking, easy to find, great facilities.
Stayed 10 nights in Feb 2019

6/10 Okay

Verified traveler

Disliked: Amenities
Room was ok but very sparse needs updating felt like a jury rigged hostel room in a nice large house
Stayed 2 nights in Jan 2019

4/10 Poor

ann s., Torrance

No human contact here.
You enter the house with a code, then enter your room with a code. You can communicate with the host thru text. They upgraded me to a room with a jacuzzi tub, but when I turned it on, Thousands of ants came out with the water...thank goodness I wasn’t in the tub! The host apologized n said he’d look into it, but there was no further communication. This is not the place if you want a friendly host to give you recs on where to go. It is a convenient location for a budget price.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
The property has a lot of deferred maintenance and parking is inadequate. If you like quaint, this is it with a capital Q! Otherwise, run like hell and stay in a real hotel.
Stayed 9 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Jungle sounds at night. Frogs, birds etc. Good location.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Kelly, Madison, IN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Unbelievable view and beautiful property! This was a last minute booking and we were very pleasantly surprised.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful property with a stunning view of Hilo Bay. Conveniently located less that 5 minutes away from the heart of Old Town Hilo, there is plenty to do right in the area. The staff is excellent and accommodating. The nice breeze is key since there is no air conditioning. We would love to book again here or at one of their other properties on our next visit to Hilo.
Stayed 7 nights in Oct 2018

8/10 Good

Jamie, Oregon

Liked: Cleanliness, property conditions & facilities
Beauriful place to spend our first night. The bed is amazing and we had a rooster for a wake up call
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room rented was spacious, we didnt realize it had an attached balcony which was big in itself; great to check out the stars at night or look out to the ocean. Came with a shower and a bathtub, faux fireplace, mircowave, mini fridge. Check in was so smooth as they just send me a text with a code. We met the owner and he was friendly and nice. Would definitely recommend.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Pam, Hilo hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find and check in. Parking a little bit of an issue. Frog cheating at night deafening. Nice remodeled bathroom.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Retro
True Hawaiian legacy over looking Hilo. Great views
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Old house, nothing worked
No curtains on restrooms, voyeur and feckless, Ameteur, embarrassing, rip off
Stayed 1 night in Jun 2018

2/10 Terrible

Kulwinderjit S.

Poor
Property is dated and poorly maintained. You just get a room like a hotel but no service. I do not recommend this property to anyone.
Stayed 5 nights in May 2018

8/10 Good

Steve, So. Cal.

Liked: Cleanliness, room comfort
Cost conscious & convienient stay
I got exactly what was advertised, a clean room with a great view. The house is older and you can walk to town with no problem, ( the walk home will get your heart going - there’s a reason it is called Hilltop Legacy ). Jade and Lee are great hosts, but you might not see them, and that was ok with me. If you want to be pampered, get a hotel. If you would like a clean room at a good price with the best view of Hilo town, rent the Sky Room
Stayed 5 nights in Apr 2018

4/10 Poor

betty, kona

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
bad hotel
Have not seen owners one time. Had to Call to receive code for outer door and Room door - up stairs from parking lot and another steep set of stairs to room.
Stayed 3 nights in Apr 2018