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Wonderful room for an affordable price. Spacious enough for my family of 5 to stay for a week. Nice pool area with lots of activities such as tennis, basketball hoop, pool table, foosball, and ping pong.
Andrea
Stayed 7 nights in Mar 2024
Response from Paniolo Greens Guest Services on Apr 7, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
You don’t get daily or every other day housekeeping.
You have to beg for new towels and toiletries and you have to take out your own out trash daily. I booked this place to relax by the pool and ocean and not have to up keep my rental like Airbnb
It did not feel like this was a resort but someone’s grandpas’s place. Kitchen. Very tiny and outdated
Property was clean and comfortable, but we did not have enough the toilet paper and garbage bags. Also, the AC didn’t work, and we can’t open the balcony door at the third floor.
The suites are very comfortable and big- beds were super comfy - loved there was a washer and dryer cleaned some clothes- used the bbq’s that were easy to get to as well.
Janet
Stayed 2 nights in Mar 2024
Response from Paniolo Greens Guest Services on Mar 24, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
Condo type property on a golf course with daily visits from the wild turkeys and the Nene geese. They won’t bother you and are sure fun to watch. The KTA store up the road is a full grocery store. You will need a car on the Big Island. This property will see us again! Staff is so nice and the condo is literally outfitted with everything a family of 8 could need! Mahalo
diane
Stayed 5 nights in Mar 2024
Response from Paniolo Greens Guest Services on Mar 22, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
The only questionable issue was the cleanliness of the serving dishes, plates, cups and utensils. The cleaning staff should have done a better job of inspecting these items during the cleaning process and then either replacing them or putting them through the dishwasher again.
Jim A.
james
Stayed 2 nights in Mar 2024
8/10 Good
Trillene
Traveled with partner
Feb 28, 2024
Liked: Cleanliness, staff & service
Dated facilities but beautiful views.
Trillene
Stayed 7 nights in Feb 2024
10/10 Excellent
Barb
Traveled with partner
Feb 28, 2024
Liked: Cleanliness, staff & service
We stayed in G207 I would recommend a good “spring cleaning” things like washing light fixtures, scrubbing walls, and cleaning the edges and corners on the floor. I clean houses myself and those things really bug me when I go into places and see dust on the lights and dirt gathered in the corners. The living room furniture needed to be cleaned also. Lots of spots. Maybe these things most people wouldn’t notice but I sure did.
A good location if you want peace and quiet, we had a 2 bedroom 2 bathroom with kitchen washer and dryer. It’s home away from home. Would recommend this to anyone, go to the nearest beach the only beach that has no rock good for kids.
Marie Claire Tan
Stayed 4 nights in Jan 2024
Response from Paniolo Greens Guest Services on Feb 23, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
Well maintained property. Kitchen fully loaded. Excellent customer service.
Washer and dryer available as well inside the unit. Definitely recommend over regular hotels if you are planning to cook at home. You can easily spend around hundred dollar just for the Breakfast in Hawaii
Ashvin
Stayed 2 nights in Jan 2024
Response from Paniolo Greens Guest Services on Feb 8, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
Our kitchen pipe was leaking. Had maintenance guy there for breakfest and dinner. Had to clean ourselves. Property did nothing to compensate for stay and for inconvenience. Didn’t even give us late check out. Ask for late check out at 11/12 and they said no. We ask for late check out as we were busy cleaning leak from trying to clean dishes so we didn’t get charged
The staff was friendly and helpful and above honest and trustworthy when I accidentally left money and credit cards in the room, they promptly placed them in the office safe until I returned. Mahalo
To the whole crew!
Beautiful property with nene's, wild turkey's and other assorted birds roaming the property. Rooms were amazing! Full kitchen, including plates, cutlery, stove, oven, microwave & even a rice cooker. Mattresses in both bedrooms were comfortable. TV's in both bedrooms, as well as the living room.