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Rating 10 - Excellent. 717 out of 1000 reviews" "
10 - Excellent
717
Rating 8 - Good. 226 out of 1000 reviews" "
8 - Good
226
Rating 6 - Okay. 37 out of 1000 reviews" "
6 - Okay
37
Rating 4 - Poor. 15 out of 1000 reviews" "
4 - Poor
15
Rating 2 - Terrible. 5 out of 1000 reviews" "
2 - Terrible
5
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Yunjie
Traveled with family and small children, Traveled with family
5th time there. They said expedia guests didnt get an early check in. I am disabled and no accommodation for this. Sliding door was almost impossible to open to patio.
Wonderful room for an affordable price. Spacious enough for my family of 5 to stay for a week. Nice pool area with lots of activities such as tennis, basketball hoop, pool table, foosball, and ping pong.
Andrea
Stayed 7 nights in Mar 2024
Response from Paniolo Greens Guest Services on Apr 7, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
You don’t get daily or every other day housekeeping.
You have to beg for new towels and toiletries and you have to take out your own out trash daily. I booked this place to relax by the pool and ocean and not have to up keep my rental like Airbnb
It did not feel like this was a resort but someone’s grandpas’s place. Kitchen. Very tiny and outdated
Property was clean and comfortable, but we did not have enough the toilet paper and garbage bags. Also, the AC didn’t work, and we can’t open the balcony door at the third floor.
The suites are very comfortable and big- beds were super comfy - loved there was a washer and dryer cleaned some clothes- used the bbq’s that were easy to get to as well.
Janet
Stayed 2 nights in Mar 2024
Response from Paniolo Greens Guest Services on Mar 24, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
Condo type property on a golf course with daily visits from the wild turkeys and the Nene geese. They won’t bother you and are sure fun to watch. The KTA store up the road is a full grocery store. You will need a car on the Big Island. This property will see us again! Staff is so nice and the condo is literally outfitted with everything a family of 8 could need! Mahalo
diane
Stayed 5 nights in Mar 2024
Response from Paniolo Greens Guest Services on Mar 22, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
The only questionable issue was the cleanliness of the serving dishes, plates, cups and utensils. The cleaning staff should have done a better job of inspecting these items during the cleaning process and then either replacing them or putting them through the dishwasher again.
Jim A.
james
Stayed 2 nights in Mar 2024
8/10 Good
Trillene
Traveled with partner
Feb 28, 2024
Liked: Cleanliness, staff & service
Dated facilities but beautiful views.
Trillene
Stayed 7 nights in Feb 2024
10/10 Excellent
Barb
Traveled with partner
Feb 28, 2024
Liked: Cleanliness, staff & service
We stayed in G207 I would recommend a good “spring cleaning” things like washing light fixtures, scrubbing walls, and cleaning the edges and corners on the floor. I clean houses myself and those things really bug me when I go into places and see dust on the lights and dirt gathered in the corners. The living room furniture needed to be cleaned also. Lots of spots. Maybe these things most people wouldn’t notice but I sure did.
A good location if you want peace and quiet, we had a 2 bedroom 2 bathroom with kitchen washer and dryer. It’s home away from home. Would recommend this to anyone, go to the nearest beach the only beach that has no rock good for kids.
Marie Claire Tan
Stayed 4 nights in Jan 2024
Response from Paniolo Greens Guest Services on Feb 23, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
Well maintained property. Kitchen fully loaded. Excellent customer service.
Washer and dryer available as well inside the unit. Definitely recommend over regular hotels if you are planning to cook at home. You can easily spend around hundred dollar just for the Breakfast in Hawaii
Ashvin
Stayed 2 nights in Jan 2024
Response from Paniolo Greens Guest Services on Feb 8, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
The Panioli Greens were great, just a short drive up from Wiakoloa beach area. The property back right up on Wiakoloa Village golf course (Which is a terrific Robert Trent Jones course ). The property was roomy with a nice kitchen master bedroom small bedroom dining area and living room with a nice lani overlooking the golf course. The check in experience was great and the staff were very helpful. At the conclusion of our stay they offered the use of the lobby showers to freshen up before our flight. It was pefect as our check out was at 10am our flight was 10pm which gave us time to drive north and play Hamakua county club, drive back to Paniloi Greens grab a shower then head to the airport
Robert
Stayed 3 nights in Jan 2024
Response from Paniolo Greens Guest Services on Feb 8, 2024
Aloha! We are so glad that you enjoyed your stay and hope to see you again soon! Mahalo for taking the time to submit a survey!
6/10 Okay
Erna
Jan 24, 2024
Liked: Cleanliness, staff & service
Ok visit
Tho the place was spacious but still somewhat tired. The kitchen utensils were modest and require updates. The barbecues were out of propane when we tried to use…no backups and the grills were dirty. The staff were very pleasant and the grounds were nice although a place of that size could use a second pool.
Our kitchen pipe was leaking. Had maintenance guy there for breakfest and dinner. Had to clean ourselves. Property did nothing to compensate for stay and for inconvenience. Didn’t even give us late check out. Ask for late check out at 11/12 and they said no. We ask for late check out as we were busy cleaning leak from trying to clean dishes so we didn’t get charged
The staff was friendly and helpful and above honest and trustworthy when I accidentally left money and credit cards in the room, they promptly placed them in the office safe until I returned. Mahalo
To the whole crew!
Beautiful property with nene's, wild turkey's and other assorted birds roaming the property. Rooms were amazing! Full kitchen, including plates, cutlery, stove, oven, microwave & even a rice cooker. Mattresses in both bedrooms were comfortable. TV's in both bedrooms, as well as the living room.