Location, Location, Location
Posted Mar 16, 2017
This is a modest hotel in a prime location on the water in Kona town. It is walkable to everything in Kona, shopping, bars, restaurants. Have stayed here several times. Has excellent food, great lounge, coffee shop and pool all on the water. Normally, I would rate the hotel higher than I did this trip but the tower I stayed in was undergoing renovations that interfered with a restful stay. The hotel needs the upgrades but when you are paying a high price for a modest room you expect that you will be able to enjoy your stay. Construction crews where everywhere, yelling at each other from different floors of the hotel, on the elevators with bins of debris, parking their carts blocking the entrance to our tower, building materials everywhere. The lock system was changed on my son's room without notice. We just came home after dinner and the lock was changed which meant we had to go all the way to the front desk in another tower to get a new key. A notice about all the locks being changed was slipped under people's door the next day. It is a shame that customers are not told that the hotel is undergoing renovations when they book. They are charging top dollar for the room which is outrageous when you are inconvenienced in this way. Too bad as the staff is excellent and it has always been one of my favorite places to stay. If you choose to book this hotel in the near future ask about renovations and ask to stay in a different tower that is not undergoing renovations.