Ratings based on 200 Verified Reviews

4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2016
Cons: Access to the ocean would be great
Very nice hotel. Great rooms and good location close to Kona.
Comment from Hotel Management
Oct 13, 2016 by Property Manager, Hotel Management
Aloha, We found it necessary to discourage people from entering the ocean in front of the proprety because the lava rocks are extremely slippery. There is a white sandy beach just a couple of miles to the south on Alii Drive. I am very glad to hera that you enjoyed your stay with us, and I hope you till stay with us again when you return to Hawaii. Mahalo!
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 8, 2016 on CheapTickets
Very clean, friendly staff, good for families with kids. Close to shopping
Comment from Hotel Management
by Carol, General Manager, Hotel Management
Thank you so much for posting a review at Expedia. I'm so pleased that you and your family had a great time in our vacation condos and we hope to see you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from big t

Excellent customer service

Posted Aug 6, 2016
Comfortable place to stay. Friendly staff, we had an issue with the room and they were quick to resolve it.
Comment from Hotel Management
Aug 12, 2016 by Carol, General Manager, Hotel Management
Aloha and thank you for your kind words regarding the staff at the Royal Sea Cliff Kona by Outrigger. I think that everyone knows that sometimes, bad things happen - but it is how it is resolved that really counts. I'm so glad that you were pleased! Mahalo!
5 out of 5
Recommended
for Everyone
by A verified traveler from Amarillo, Tx

Quiet relaxing stay.

Posted Jul 19, 2016
Pros: We had one minor maintenance request, and the staff fixed it before we returned the same day. There was gated secured parking.
Cons: Everything was great.
Location: This condo is just over a mile away from the main tourist area, which provided restaurants, activities and shopping. Walking distance, but we drove.
This condo was better than expected. The kitchen had granite. The outdoor patio had an ocean view. We would definitely rent here again.
Comment from Hotel Management
Aug 12, 2016 by Carol, General Manager, Hotel Management
Aloha and mahalo for sharing your experience at the Royal Sea Cliff Kona by Outrigger on Expedia. I appreciate the rating and I'm so pleased that we exceeded your expectations. We look forward to your return visit!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2016
The hotel staff was very helpful and welcoming. The bed could have been a little more comfortable. Otherwise then that....the royal sea cliff resort outrigger was a pleasant place to stay.
Comment from Hotel Management
Oct 13, 2016 by Property Manager, Hotel Management
Aloha and thank you for sharing your comments with us. I am very sorry to hear that the bed in your condominum wasn't as comfortable as it could have been. My staff and I hope that you will choose to stay with Royal Sea Cliff Kona by Outrigger again should you visit Hawaii Island! Mahalo!
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

nice hotel in good location

Posted Jun 14, 2016
Pros: location
Cons: hotel has no beach but is ocean side. if you really want to be able to walk out of the hotel and feel sand between your toes then don't stay here.
Location: public beaches, downtown kona, excursions
The staff told us we had a nice unit when I checked in and I have to agree! Made me wonder what other units were like. The hotel is in a good location close to everything. There were public beaches available but they weren't right next door and we ended up driving to them. Our favorite was "magic sands" beach which as just down the road. We also really liked kua beach which is north of the airport. Sea Quest Manta Ray and 5 hour snorkel excursions were really great.
Comment from Hotel Management
Oct 13, 2016 by Property Manager, Hotel Management
Aloha, and thank you for sharing your comments with us. We appreciate your sharing the fact that we are ocean front but that there is no sandy beach in front of the property. This will help others who might consider staying with us have more accurate expectations. Each Condominium in our rental program is a privately owned vacation home, and each is decorated and furnished differently. I'm glad to hear that you liked the unit you stayed in! We hope that you will choose to stay with us again should you return to visit Hawaii Island. Mahalo!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Stay ! It's a Condo and not exactly a Hotel

Posted Jun 4, 2016
Pros: Location of the hotel.Fully equipped kitchen/ bath/washer drier available.
Cons: Additional Cleaning fee: USD 195 per accommodation, per stay, they charged me 98$ inclusive of taxes. This was not told by Expedia !
Location: All the key attractions in and around Kona
Out stay at Royal Sea Cliff Kona by Outrigger was pleasing! Its a Condominium and not a hotel. Its fully furnished condo. Neat Clean and Tidy!! NOTE: They charge Cleaning fee: USD 195 per accommodation, per stay.I ended up paying 98$.When I question they said please talk to the agent you book the room with.over all you can consider this accommodation to stay n enjoy your trip.
5 out of 5
by Sandra from Illinois

Family graduation vacation

Posted May 31, 2016 on Hotels
Staff was fantastic! Even lent us swim toys and cooler
4 out of 5
by Michael from Newnan Georgia

Hotel perfect for family.

Posted May 14, 2016 on Hotels
Good customer service and good location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Winner!

Posted May 6, 2016 on Lastminute
We loved this hotel. After 4 nights in Honolulu it was heaven to get to the calm of the Big Island and the serenity of the Outrigger. The condo was huge, super well appointed and it was great to have the full kitchen and laundry. Brilliant staff, lovely pools, easy location for everything we wanted to do. Wed stay there again in a heartbeat.