Ratings based on 16 Verified Reviews

4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from auckland

Nice hotel close to the beach.

Posted Dec 13, 2016
Friendly stuff, clean and tidy. Spacious room with perfect view.
Comment from Hotel Management
Jan 11, 2017 by John, Hotel Management
Thank you for your kind review
5 out of 5
Recommended
for Couples
by A verified traveler

Very comfortable motel on the promenade

Posted Aug 25, 2016
Pros: Location and spa bath.
Cons: Some wear on cabinets could be addressed
Location: Central Napier close to beach and town centre.
Warm welcome and good service throughout stay. The room is comfortable and roomy with as a special touch the big spa bath. Great to relax, especially on a colder day. Close to town centre with a multitude of options for dining out if you don't want to make your own meal.
Comment from Hotel Management
Jan 11, 2017 by John, Hotel Management
Thank you for your kind review
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Posted Jul 21, 2016
A beautiful facility, close to town, clean, great staff, management very obliging, helpful and courteous. Definitely will return to this motel and definitely recommend it to anyone who wants to be absolutely spoilt with great facilities.
Comment from Hotel Management
Jan 11, 2017 by john, Hotel Management
Thank you for your kind review
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Spacious room with sea view

Posted Mar 8, 2016
Pros: Hot tub in the room. Size of room and how it was divided up. Management very helpful.
Cons: Nothing that stands out.
Location: Good restaurants nearby, excellent Indian (Indigo). Beach over the road where you could walk into town. Excellent gardens illuminated at night.
Spacious room with hot tub in bedroom. Good location for walking into town. Would highly recommend it.
Comment from Hotel Management
Jan 11, 2017 by John, Hotel Management
Thank you for your kind review
5 out of 5
Recommended
for Everyone
by A verified traveler from wellington nz

Great location great motel

Posted Feb 19, 2016
Pros: Very hard to fault
Location: Very handy to restaurants, shops, bars etc just a couple of minutes walk away, beach across the road, gardens sound she'll etc 10 mins flat walk
Beautiful views from our room and decks, the sea and of Napier city, lovely spa tub in the bedroom, very clean, very comfortable, very well equiped, Sky tv in the lounge area and bedroom, free wifi, helpful and friendly staff, very comfortable bed and QUIET...walking distance to restraunts, bars and cafes, beach across the road, got up at 6.30 and watched a beautiful sunrise, will defiantly stay here again
Comment from Hotel Management
Jan 11, 2017 by John, Hotel Management
Thank you for your kind review
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

A great place for visiting the city.

Posted Sep 11, 2015
Pros: Good facilities, very clean and situated in a great place for Art Deco.
Cons: Nothing
Location: 1st and 2nd floor rooms have a view of the ocean. The city has Interesting Art Deco buildings. A good selection of shops and restaurants.
An excellent place to stay, just a short walk to the city centre. A very welcoming and helpful proprietor. Excellent room facilities.
Comment from Hotel Management
Dec 31, 2015 by John, Hotel Management
Hi Melvin Thank you for your comments Best wishes
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
The accommodation was excellent, well appointed and extremely clean and well serviced
Comment from Hotel Management
Dec 31, 2015 by John, Hotel Management
Thank you anonymous for your comments Best wishes
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Very convenient location by the sea

Posted Mar 15, 2015
Pros: See above.
A very cozy and homey motel right in front of the sea. It is within a walking distance of downtown restaurant and shopping areas, a public swimming spa, etc. We stayed here on our trip halfway from Rotorua to Wellington. We visited a nearby famous vineyard to have lunch. A jacuzzi in the room was also relaxing.
Comment from Hotel Management
Jan 11, 2017 by John, Hotel Management
Thank you for your kind review
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent motel over the road from the beach

Posted Mar 6, 2015
You will be well looked after here! The owners take the trouble to get to know their guests, and do those little things which make a stay worthwhile. I had an early check out to catch a bus to Auckland - the owners put bread in my room the night before so that I could make toast before departure, and ran me down by car to the bus stop. Highly recommended!
Comment from Hotel Management
Jan 11, 2017 by John, Hotel Management
Thank you for your kind review
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Excellent hotel close to the city centre

Posted Feb 16, 2015
Cons: A minimum of two internet connections
The hotel is within easy access to the city centre. The only criticism is the providing of only one internet access connection for one device. In this day and age with couples having multiple devices, at least two internet connections should be allowed. This would in future determine whether we would use this hotel in the future.
Comment from Hotel Management
Dec 31, 2015 by John, Hotel Management
Hi to you both thank you for your comments Sorry for the delay in responding. We have changed the way we allocate internet access since and there should be no problems in the future. Best wishes