Hayden Vacations from $500

The whole experience was fun and pleasant. The staff was very welcoming and warm. The pools were nice and warm, the hot tub was perfect. Thank you for a wonderful experience.

Simple stay, close to Iron Mountain Hot Springs and downtown. The room was clean. The bed was okay.

Nice quiet accommodations , friendly staff, great natural surroundings.

The hotel is historic but it shows its age. The floor of the bathroom to which we were first assigned was elevated about one foot above the rest of the suite making it difficult to access for an elderly couple. In the room to which we were moved, the floor had no step into the bathroom but there were also no grab bars available in the showeror elsewhere. There was no hot water for several minutes after turning on the faucet. The wall thermostat was inoperable and we had to be supplied with a space heater. The outside air temperature was hovering around freezing at the time of our arrivsl yet an an engineer had to be called to turn off the very noisy air conditioner. On one occasion, we had to call for the room to be made up after we had waited most of the day. Our request for wake up calls was ignored. On the positive side, the hotel is beautifully decorated, the restaurant we used was excellent and a live pianist in the lobby played for much of the time.

Only 1 elevator creates a long wait time for people with ski equipment