Ratings based on 32 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Staff helpful - room close to vehicles

Posted Jan 12, 2017
Staff was very helpful so room was close to work vehicles.
Comment from Hotel Management
Jan 16, 2017 by PKG, Hotel Management
Thank you for your nice compliment. Hopefully you will be in our area again and stay again with us. Safe Travels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2016
Room was quiet and clean. Loved that staff and hotel,was pet friendly, very accommodating. The pool and hot tub were clean and fun for my family. Would definitely stay here again on way to visit our daughter in Colorado.
Comment from Hotel Management
Dec 8, 2016 by PKG, Hotel Management
Thank you for staying with us. We would love to have you come again. Safe travels
2 out of 5
by A verified traveler from US

Hotel that accepts dogs

Posted Nov 29, 2016
Pros: Dog walk area was nice. Housekeeping staff was friendly.
Cons: The pillows weren't very good, and the blanket wasn't very warm. I had my own, so that made it tolerable.
Location: This is an upland bird area. There is an IHOP 30 minutes or so away.
I made this reservation thru Expedia, then called the hotel to make sure they noted that we have a dog. She said that I couldn't have the room we wanted (with a kitchenette), because those rooms do not allow dogs. So she told me to get back on and change the reservation to a regular king suite. I told her that we for sure wanted a room with a fridge and microwave, because we would be there on Thanksgiving and very few restaurants would be open. She said "all of our rooms have refrigerators and microwaves". When we arrive, they not only didn't show us with a dog, but the room did not have a microwave. When I went to talk to them about the microwave, she said that it "just broke", and that she didn't have time to go to Hayes to get a new one. She said she couldn't put us in another room, because they didn't have any more dog friendly rooms. The parking lot had 12 cars, at the most. She could have pulled a microwave from another room, or made some effort to get one for the next night. But she didn't. She wasn't even particularly apologetic. That said, the room was okay. The heater wouldn't stay on very long, so it was a little cold. They have a nice dog walk area. The breakfast left a lot to be desired, but the people were friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight Stay

Posted Nov 6, 2016
We found this hotel to be clean and the hotel staff were very very nice.
Comment from Hotel Management
Nov 9, 2016 by pkg, Hotel Management
Thank you, we all try very hard. Come stay again with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice quiet stop off.

Posted Oct 31, 2016
Location: Highway was easy on and off
The room was clean and comfortable and had a refrig
Comment from Hotel Management
Nov 9, 2016 by pkg, Hotel Management
Thank you, hope you can stop and stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Spacious room

Posted Oct 9, 2016
Pros: The room was large. It had a spacious bathroom and a comfortable bed.
Cons: The only thing I wasn't pleased with was the breakfast. There was no yogurt and limited fruit.
Location: We just stayed one night on our way home so we didn't really check out the area.
Comment from Hotel Management
Oct 13, 2016 by PKG, Hotel Management
I am so sorry we were out of yogurt, I have been having getting it at the grocery store. They have not been able to keep up with all the wants.
5 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Nice close to freeway

Posted Aug 17, 2016
Staff was great. Room was in great shape clean and more than I expected
Comment from Hotel Management
Aug 18, 2016 by pg, Hotel Management
Thank you for staying with us. On your travels if you are in our area please stop and stay again. Safe travels
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Jul 21, 2016
Good place to stay for the night, close to the Interstate.
5 out of 5
Recommended
for Everyone
by A verified traveler from wakeeney, KS

Clean and comfortable

Posted Jul 16, 2016
Very nice hotel! I slept well in a comfortable bed which is usually difficult for me to do. It was quiet! Smelled clean. I'll stay here again when traveling!
Comment from Hotel Management
Jul 19, 2016 by PKG, Hotel Management
Thank you for your nice comment. We would love to have you stop and stay again with us. Safe travels
4 out of 5
Recommended
for Everyone
by A verified traveler

Best choice in the town

Posted Mar 31, 2016
Pros: The venue is clean and is the better of the hotels in the town.
Cons: Fix the problem in a timely manner. Offer better food products during the repair period, or offer some other compensation, or change the website.
Our entire family gathered at this hotel to attend a funeral. The room staff were exceptional in their efforts to make our stay enjoyable. The front desk staff . . Not so much. I had read many days earlier, and we were told upon arriving, that kitchen challenges would require that only a Continental Breakfast would be available. Describing the offering as continental is a stretch. No protein or better quality food items were offered. The food staff members were pleasant, did their best to make a bad situation better with the resources they had to work with. Management and ownership bear the responsibility of the shortcomings of their hotel , and the manner in which these problems were expressed and handled.