Ratings based on 80 Verified Reviews

3.4 out of 5
56% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from hillsboro

Overnight

Posted Mar 24, 2017
Its right by the highway and it has a indoor pool the staff at the frount desk told me where a few places were pizza wise. The rooms were clean. Now the only thing is witch didnt bug me one bit but sure made my 9 year brother mad was they didnt have cartoon network on there tv channels.
Comment from Hotel Management
Mar 25, 2017 by Leigh R. - General Manager, Hotel Management
Thank you for taking the time to rate our hotel online. We are very proud to receive a 5/5 rating! I'm glad you enjoyed our convenient location, and the indoor pool and hot tub. I'm also happy to hear my front desk staff provided you the service you needed, and that my housekeepers provided you a clean room. Please tell your brother that we apologize if the lack of Cartoon Network diminished from his stay with us. We will bring his comments to the attention of our upper management! We hope you accommodate you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Terrific and reasonably priced.

Posted Feb 3, 2017
Cons: Healthier breakfast options.
Location: Don't miss the museum !
The hotel is obviously recently remodeled...at least the room I was in. My only criticism of the room would be a "soft" mattress....but this is fairly standard for any hotel. I found the hotel to be quiet, clean, with a nice indoor pool area. Staff was exceptionally pleasant. The breakfast room was a bit tight, but certainly workable. I would have preferred more "healthy" options along the lines of whole grain bagels, fresh fruit, etc. Of course....fresh fruit is very labor intensive, expensive, and most gets tossed ! This is a very value oriented hotel, close to I 70, but far enough you don't hear it...with good independent restaurants, chains, and fast food within walking distance, or very close by.
Comment from Hotel Management
Feb 4, 2017 by Leigh R. - General Manager, Hotel Management
Thank you so much for rating our hotel online. Yes, we have been making improvements throughout our hotel, with more on the way! I'm glad you enjoyed our indoor pool and hot tub, and I will be sure to pass along your compliments to both my housekeeping and front desk staff. I'm sorry if the lack of healthy options during breakfast diminished from your stay with us. We are always looking for ways to better serve our guests, and I will use your input to improve our hotel services. I hope your next visit with us will be even more pleasant than the previous one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Eufaula,Ok

good nights rest

Posted Jan 31, 2017
Pros: easy access.
Cons: get some real eggs
Location: Whiskey steak house just down the road was good but kind of pricey.
The place was quiet, staff was friendly. I read they had a buffet style hot breakfast which was nothing more than a continental breakfast with hot gravy, sausage and fake eggs. All and all it was pretty good. I was a little concerned the lock was missing on the back door therefore anyone could walk in unannounced but I didn't see that happen.
Comment from Hotel Management
Feb 2, 2017 by Leigh R. - General Manager, Hotel Management
Thank you for taking the time to rate our hotel. I'm glad you enjoyed our friendly staff and quiet location just a few blocks away from I-70. However, I apologize that we were unable to exceed your expectations. We do take guest security very seriously, and are working to repair the back door lock as quickly as possible. However, we do always have someone at the front desk to monitor both entrances to our hotel. I appreciate your honest comments regarding our breakfast and will use them to do everything possible to improve and create an enjoyable experience for each of our guests. I hope you will stay with us again soon.
4 out of 5
by Melinda

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel online! Your input helps with our continuing efforts to provide excellent service and a great stay. We hope you will come visit us again soon! - Leigh R., General Manager
4 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
Great pool and hot tub! Kids loved swimming.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel online! I'm so glad you enjoyed our indoor pool and hot tub. It's a great way for kids to let off some energy after a day of travel. I hope you will stay with us again soon! -Leigh R., General Manager
4 out of 5
by A verified traveler

ok room breakfast bad

Posted Nov 13, 2016 on Hotels
The breakfast was not good at all, went somewhere else.
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to provide valuable feedback on our hotel. I'm very sorry the breakfast diminished from your experience with us. Is there anything you would like to see offered in the future? We are always open to suggestion as providing a great breakfast for our guests is very important to us. However, I am glad to hear you enjoyed your room. We hope you will come again soon so we may provide you with an even better stay. -Leigh R., General Manager
3 out of 5
by A verified traveler

Convenient

Posted Nov 13, 2016 on Hotels
The bed was lumpy and the walls had cobwebs and the bathroom had mold in it.
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Thank you for providing valuable feedback on our hotel. I would like to offer my sincere apologies for the conditions you experienced, and I wanted to let you know that I have shared your concerns with my housekeeping staff to ensure we do not encounter issues like yours again. We have thoroughly cleaned your room since your stay. Also, I wanted to let you know that we are in the process of replacing all the beds throughout our property. I hope you will stay with us again so we may have another chance to provide you with an excellent experience. - Leigh R., General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Posted Oct 16, 2016
Pros: Quiet
Cons: I can't think of anything
Location: Excelente location
Excelente to rest, good location, very clean. Very friendly staff.
Comment from Hotel Management
Oct 17, 2016 by Leigh R. - General Manager, Hotel Management
Thank you for taking the time to rate our hotel! I'm so glad you enjoyed your stay, and will pass along your kind comments regarding the staff service at our hotel and our clean rooms. My employees work hard to provide an excellent experience for all of our guests. I'm also happy to hear that you found our location convenient! I love how close we are to both shopping and dining. We appreciate you allowing us to accommodate your travels and look forward to your next visit!
4 out of 5
by A verified traveler

Didn't deliver on breakfast.

Posted Oct 2, 2016 on Hotels
Nearly perfect. Night desk clerk was extremely helpful. Sadly, the breakfast was very disappointing, and ran out of food well before the serving time was over, leaving us feeling short-changed.
Comment from Hotel Management
Oct 10, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel. I appreciate your kind words regarding my night auditor and will be sure to pass the compliment along. However, I would like to offer my sincere apologies for the breakfast diminishing from your experience with us. It's important that we keep the breakfast area stocked, and I assure you that is not normally how my hotel operates. I have shared your comments with my breakfast staff to ensure we don't encounter this problem like this again in the future. If you ever find a breakfast item that is out, I hope you will tell my staff and they will happily accommodate your request. We are looking forward to providing you even better accommodations and service the next time you are in town. - Leigh R.,
2 out of 5
by A verified traveler

Posted Oct 1, 2016 on Hotels
The first room we got was not clean the did give us another room that was there breakfast was pretty good
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel online. I would like to offer my sincere apologies for the mishap with your first room. We do not tolerate issues like you experienced, and I wanted to let you know that this is not reflective of the way we normally operate. We have looked further into the problem to ensure it does not happen again. I am glad to hear that you enjoyed our hot and fresh breakfast! We would like to thank you for your business and we hope you would give us another chance to provide you with an exceptional stay. -Leigh R., General Manager