Ratings based on 927 Verified Reviews

4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Diamond Bar

Good but

Posted Sep 20, 2017
Good hotel, clean and close to the college. The only complain was house keeping. Left the room at 7am came back at 2 the room was not done. I called and requested service. I was told to call back if not done by 3:30. I left came back at 4 and still not done. I had to call again. House keeping did make it but only because I called otherwise I would have not gotten service
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento California

Great Hotel

Posted Sep 15, 2017
Has to be one of the best in the area. I am 6 ft 4 in and even the shower head was stationed high enough for a comfortable shower..great room/suite. and the breakfast was very very good. I will surely book again ...but stay longer next time to enjoy the spa and get a workout in the gym
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Great place to stay for a night or two! Clean rooms and friendly staff!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tempe, AZ/Cairo, Egypt

Great Stay

Posted Jul 18, 2017
Upon arrival the staff was great, it was a quick check in and the room was large and comfortable along with it feeling very clean. One of the quietest hotels I've stayed in and the breakfast was a good selection and was always kept full and ready for the next guest.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Charging Card double

Posted Jul 1, 2017
Credit card company put a fraud alert about the hotel charging my card 50.00 a day after check in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful

Posted Jun 26, 2017
Rooms were clean and smell great. Nice location. Great customer service.
5 out of 5
by A verified traveler

Interesting place

Posted Jun 21, 2017 on Hotels
Good exercise equipment- friendly staff- great BBQ two blocks down
5 out of 5
by Arnulfo

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 9, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, California

Nice, clean hotel in good location

Posted Jun 1, 2017
Pros: Cleanliness!
Cons: Nothing
Location: Cal State East Bay, the BART station, and plenty of restaurants are nearby
I liked how clean the hotel facilities were, and how tidy room service made my room every day. The breakfast buffet every morning had a variety of food choices. The location is convenient in/near downtown Hayward and there are a lot of restaurants nearby. The overall cleanliness of the hotel is what I was happiest with.