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Reviews of FairBridge Inn Express Stuttgart

2 out of 5
FairBridge Inn Express Stuttgart
701 West Michigan Street, Highways 165 and 79, Stuttgart, AR

Reviews

7.2

Good

Rating 10 - Excellent. 24 out of 100 reviews" "
Rating 8 - Good. 34 out of 100 reviews" "
Rating 6 - Okay. 24 out of 100 reviews" "
Rating 4 - Poor. 9 out of 100 reviews" "
Rating 2 - Terrible. 9 out of 100 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Austin

Good enough for one night
Stayed 1 night in Jan 2024
Response from gm on Jan 14, 2024
thank you for your feedback

4/10 Poor

Roy

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Yuck
Gross rooms hard beds, toilet didn’t flush
Stayed 1 night in Dec 2023
Response from gm on Dec 16, 2023
thank you for your feedback

6/10 Okay

Benjamin

Business traveler
No frills. Depressing, but serviceable. Friendly staff.
Stayed 2 nights in Nov 2023
Response from gm on Dec 3, 2023
Thank you for your feedback.

10/10 Excellent

jami

Stayed 2 nights in Nov 2023
Response from gm on Dec 17, 2023
Thank you Jami for staying with us and we appreciate you enjoyed your stay and hope to see you in future.

4/10 Poor

Stefan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from gm on Oct 22, 2023
Thank you for your feedback

10/10 Excellent

Ruth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet place.
Stayed 2 nights in Jun 2023
Response from gm on Jul 2, 2023
Thank you Ruth for staying with us and we appreciate you enjoyed your stay and hope to see you in future.

8/10 Good

Samantha

Stayed 1 night in Jan 2023
Response from GM on Jan 27, 2023
Thank you Samantha for staying with us and we appreciate you enjoyed your stay and hope to see you in future.

8/10 Good

Jason

Response from gm on Dec 3, 2023
Thank you for your feedback

2/10 Terrible

Brian

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Theice machine didn't work and no complimentary breakfast in the lobby was not set up at all and it said that they had continental breakfast on the Expedia ad. Terrible just plain terrible..
Response from gm on Dec 28, 2022
thank you for staying with us ,we do not have complimentary breakfast and it does not say on expedia ad either,we are sorry that you were not able to use ice machine as due to extreme cold weather the water line was frozen for ice machine.we are sorry for inconvienence.

10/10 Excellent

Melvin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a great price
Stayed 2 nights in Aug 2022
Response from Gm on Aug 20, 2022
Thank you Melvin for staying with us and we appreciate you enjoyed your stay and hope to see you in future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from gm on May 2, 2022
Thank you for staying with us and we appreciate you enjoyed your stay and hope to see you in future

6/10 Okay

Jules

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
Killed two bed bugs 🐞 didn’t look for the others… just got out of there!!!!!
Stayed 1 night in Apr 2022
Response from thanks on Apr 14, 2022
we are sorry about the bed bugs situation and we will make sure the situation is been taken care,just for info that we do not have any such issues in our property but the issue will be taken care asap,thanks for letting us know.

8/10 Good

Kelly

Liked: Cleanliness, room comfort
OK place with clean room.
Clean room and comfy bed. Pillows too large for me. No coffee in room or at office next morning, and that is an issue. Paint chipping off door.
Stayed 1 night in Apr 2022
Response from gm on Apr 12, 2022
Thank you Kelly for taking time to review our place and we are glad that you enjoyed your recent stay and you could see that we are already under renovations and the paint issue will be taken care soon.hope to see you in future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a place to stay in Stuttgart on a cross-country bicycle trip. FairBridge was fine; clean and comfortable.
Stayed 1 night in Mar 2022
Response from GM on Mar 22, 2022
Thank you Michael for staying with us and we appreciate you enjoyed your stay and hope to see you in future.

8/10 Good

Alice

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Everything was satisfactory and we will stay here again
Stayed 1 night in Jan 2022
Response from gm on Jan 13, 2022
Thank you Alice we are glad you enjoyed your recent stays.Hope to see you in future.

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful and convenient
Stayed 2 nights in Jan 2022
Response from GM on Jan 10, 2022
Thank you Timothy we appreciated your kind words and we are glad you enjoyed your recent stays.Hope to see you in future.

8/10 Good

Mark

Stayed 2 nights in Nov 2021
Response from gm on Nov 24, 2021
Thank you for your kind words. We are glad you liked our property and services.Hope to see you soon in future.

8/10 Good

Mark

Stayed 2 nights in Nov 2021
Response from gm on Nov 23, 2021
Thank you Mark for taking your valuable time to review your recent stay at our hotel.We appreciate your kind words and we hope to see you in future.

4/10 Poor

Hether

Disliked: Cleanliness, property conditions & facilities, room comfort
Blankets had cigarette burns in them there was a lighter found on one of the beds the curtains were disgusting it was just nasty
Stayed 1 night in Nov 2021
Response from gm on Nov 21, 2021
thanks for your feedback

8/10 Good

Tracy

Business traveler
Liked: Property conditions & facilities, room comfort
Stay over for Leo's Stuttgart (Lennox)job
It's was great for me the first nite but the 2nd nite well let's just say it wasn't what it needed to be for me, personal reasons only though! This place is actually for the price I steal, the only bad thing about it is the manager doesn't like you to book online. Actually he's down right rude.
Stayed 1 night in Oct 2021
Response from gm on Oct 31, 2021
Thanks for your feedback.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and efficiency of checking in and assistance when needed. The room was comfortable and clean.
Stayed 1 night in Oct 2021
Response from GM on Oct 14, 2021
Thank you John for taking your valuable time to review your recent stay at our hotel.We appreciate your kind words and we hope to see you in future.

8/10 Good

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It's am older motel well remodeled
Stayed 1 night in Sep 2021
Response from gm on Oct 3, 2021
Thank you for your kind words and we appreciate you enjoyed your stay at our property and services.Hope to see you soon in future.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice home visit
This hotel has been in my home since i was young. It has gone through some changes but has been updated in the last few years. Nice and comfortable. Would stay here again.
Stayed 2 nights in Sep 2021
Response from GM on Sep 9, 2021
Thank you for your kind comment. We are glad you liked our property and services.Hope to see you soon in future.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This facility is conveniently located for me. I enjoyed being greeted by name. Rooms are nice and clean. Air will freeze you out. TV is large and easy to view with a decent cable package. Fridge in room. I found this a very comfortable place to stay.
Stayed 1 night in Aug 2021
Response from GM on Aug 7, 2021
Thank you so much for taking time to review and we are happy to hear from you that you enjoyed your stay during your recent visit.hope to see you in future.

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from GM on Jul 19, 2021
Thanks Amy for your kind words and taking time to review.we are glad that you enjoy your stay and hope to see you soon in future.

2/10 Terrible

Toi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from gm on Jul 3, 2021
Thanks for your feedback

8/10 Good

Arron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2021
Response from GM on Jun 16, 2021
Thank you so much for your kind words and feedback,hope to see you in future.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good place and I was happy it was pet friendly and affordable.
Stayed 2 nights in May 2021
Response from GM on May 31, 2021
Thanks for your kind words and feedback,hope to see you in future.

8/10 Good

Aleksandr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from GM on May 13, 2021
Thank you for your kinds words and we are happy that you enjoyed your stay at our hotel and hope to see you in future.

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Property conditions & facilities
The room smelled snuffy and stale, the sofa had stains as well as the cover on the bed which probably couldn't come out and should be replaced, would 8 stay again no, and rates are over priced for this establishment and needs a complete renovation...
Stayed 2 nights in May 2021
Response from gm on May 10, 2021
Thanks for your feedback

6/10 Okay

Ryan

Disliked: Property conditions & facilities, room comfort
Go across street to quality Inn.. 👍
Owners wife is not very pleasant. Not very welcoming. Hotel itself is a bit rundown. Also I booked a smoking room and they ended up not giving me one for whatever reason.
Stayed 1 night in Apr 2021
Response from gm on Apr 30, 2021
we are sorry that you were not able to enjoy your recent stay at our property and we apologize for any inconvenience happen to you from our staff, but you were assign a smoking room only, just for your knowledge.

8/10 Good

Marvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from chetan gandhi on Apr 27, 2021
Thank you Mr. Marvin for your kinds words and we are happy that you enjoyed your stay at our hotel and hpoe to see you in future.

4/10 Poor

Verified traveler

Disliked: Cleanliness
The only thing i liked was the price and the TV. The beddings had cigarette burns in it. (Oh and i booked a nonsmoking room by the way). Toilet was not cleaned. The smell of the whole room was not pleasant. There was stains on the wall, the curtains, and on parts of the carpet. Dead smashed mosquito on wall. This place is for bums apparently. The online pictures are different from the actual room....I will definitely not stay here again, nor will i recommend to anyone. If you dating or have a family....etc... dont bring them here. Its a disgrace.
Stayed 1 night in Mar 2021
Response from gm on Mar 22, 2021
thank you for your feedback

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from gm on Feb 12, 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never stay back here.
The TV did not work nor the telephone. It was terrible.
Stayed 1 night in Jan 2021
Response from gm on Jan 12, 2021
we are sorry to hear that you did not enjoy your stay but if you had just let us know during your stay we could have help fixed this minor issue.you did let us know during your c/o and it was fixed right away.we do apologize for your inconvenience.

10/10 Excellent

Arron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from chetan on Dec 11, 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

kevin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't want to stay after I saw the room and the persons wandering around the premises.
Stayed 3 nights in Nov 2020
Response from GM on Nov 30, 2020
Mr. Kevin we apologize for any inconvenience occur to you during your recent visit. when you arrived here first thing you said was that you want to cancel your reservation so we cancel your reservation with penalty as it was passed cancellation policy and you agreed to that.

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Property old, in need of repairs & updates. Loud HVAC, parking lot noise all night. No amenities and basic services/facilities in need of deep cleaning. Difficult to find any personnel to even check out. Not the worst...but working to get there.
Stayed 2 nights in Sep 2020
Response from GM on Sep 28, 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Rodger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great Service & Assistance but poor cooling system
Service was great! We booked the wrong day & didn't realize it. The gentleman checking us in was super helpful by correcting our arrangement. If the window A/C would have cooled the extremely hot room more quickly we'd have no complaints. However, I feel asleep sweating.
Stayed 1 night in Jul 2020
Response from Chetan on Jul 21, 2020
Thank you for your kind words and we appreciate your concern, usually we always turn on our A/C units ahead of time before the arrival for our guests but as you mentioned about your reservation date was wrong that's why we did not get chance to turn it on but we do apologize for your discomfort during your recent stay. Hope we do get another chance and hope to see you in future.

8/10 Good

Melanie

Liked: Staff & service
It’s a fine stopover...not a vacation destination.
It was okay.
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful. Room was comfortable and pleasant.
Stayed 2 nights in Apr 2020
Response from chetan on Apr 23, 2020
Thank you so much for your kind words and we appreciate for taking time for your review and we are happy to meet your need during your stay and we hope to see you in future.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
The beds where uncomfortable. But there’s only like 3 hotels in this town so not much to choose from
Stayed 1 night in May 2019

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Unfriendly, Not worth the money
Owner was not happy about our late check in.. door barely closed to lock. We came home after day one to find our key to our room had been deactivated, the owner “thought we had abandoned the room as well as our stuff”; only to make us have to go to the office three times before he reactivated the card. This was a hunting trip so our in/out times were extremely early/late..our last night I asked for new towels because they had all been taken from our room without replacements and was scolded by the same owner for asking for more. Extremely rude, unhelpful, paper thin walls, they also don’t advertise that the rooms are joined with others.. only block is the fridge covering the door. Felt VERY UNSAFE. Will not be returning.
Stayed 3 nights in Feb 2019
Response from Mital on Feb 12, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from Mital on Feb 12, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Remmy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Mital on Feb 12, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Roro, Chicago

Liked: Staff & service
Disliked: Cleanliness
The staff were great. The room was ok but dusty. There was dust even on the walls. The toiletries were not replenished. The decor was nice and modern.
Stayed 1 night in Nov 2018
Response from Mital on Nov 26, 2018
Thank you for staying with us and we appreciate your response.

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
The front desk was very friendly from beginning to end. I was actually surprised at how clean the room was. I was expecting it to be more like other lower budget inns but it was above most. Having a couch was a plus. It was weird seeing an actual window AC unit (like you would have in a home) hanging on the bathroom wall but I will say it did it’s job great. The only minor complaint I have was that I wish at least one pillow was more firm. It was not the most comfortable for me. I would recommend this hotel to others for good price.
Stayed 4 nights in Nov 2018
Response from Mital on Nov 21, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Junita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE AND EXCELLENT!
IT WAS FANTASTIC, I STAYED HERE BEFORE AND ALWAYS COME BACK HERE, THE MANGER IS VERY NICE AND FRIENDLY, YHE ROOM WAS VERY CLEAN AND COMFORTABLE, EXCELLENT
Stayed 1 night in Nov 2018
Response from Mital on Nov 21, 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Mital on Nov 21, 2018
Thanks for staying with us. We appreciate your feedback!