Terrible Place to Stay!
Posted Dec 13, 2016
I stayed in this hotel for 1 night. The hotel lobby seemed fine and had a nice restaurant attached but the room had shabby renovations done, was poorly cleaned, dirty floors and hairs everywhere. Yes- I said hairs! We found a large, black curly pubic hair in the "clean" towels and many hairs all over the pillows/inside bedding. The room also smelled like damp cigarettes.
Comment from Hotel Management
Dec 26, 2016 by GSM, Hotel Management
We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into and discussed with the appropriate departments.
I hope your experience at this hotel does not deter you from staying with an IHG Property again.