Ratings based on 299 Verified Reviews

3.8 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Thankful for comfort and quiet

Posted Jan 17, 2017 on Hotels
Front desk was very helpful and nice. Ate at bar before wedding, decent food. Nice bartender/server. Many wedding guests went back to bar for post wedding party. Bartender was again very nice. Location great- off GSParkway and close to reception site.
4 out of 5
Recommended
for Everyone
by A verified traveler

Small quiet Holiday Inn

Posted Jan 12, 2017 on Orbitz
This was convenient for where I needed to be. Only frustration was that there was no WiFi or reception in the rooms.
3 out of 5
by A verified traveler

really

Posted Dec 23, 2016
Pros: not much
Cons: check rooms before guest get there
Location: good
well i only stayed one night and it wasnt aweful but i was kind of surprised at the condition as ive stayed at other holiday inns in the past. first of the fridge did not work and the ice machine was a trek after working 13 hr shift. in the area where the sink was the whole ceiling was a huge patch which was far from repaired, im a contractor so this was laughable. the thing that got me was why they put a guest in this room when there was obviously lots of vacant rooms as the parking lot was near empty.maybe it was because i booked through expedia.com.. i dont know but i would expect better for the money and will not be as quick booking a room in there hotels again.
Comment from Hotel Management
Dec 26, 2016 by GSM, Hotel Management
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Hazlet for your accommodation needs. However, we are sorry we fell below your expectation regarding your recent stay with us which was unacceptable. Your points will be addressed and rest assured you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We certainly hope you may choose Holiday Inn Hazlet again at some point in the future for travel so we may be able to show you just how great our hotel truly can be.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great value, nice staff

Posted Dec 21, 2016
Pros: Clean, spacious and as promised
Cons: Nothing, it was a great value for the money.
Check in was very fast and articulated by a very nice man. Thank you for the wonderful stay.
Comment from Hotel Management
Dec 28, 2016 by GSM, Hotel Management
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Hazlet for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2016
not bad, wish there was thicker blankets, the air condition had a high noise the coffee maker wasn't working the check in was pretty fast
Comment from Hotel Management
Dec 28, 2016 by GSM, Hotel Management
On behalf of the Holiday Inn Hazlet Team, we would like to thank you for the awesome review. We are glad that you have enjoyed your stay with us and we appreciate you for choosing us for your accommodation needs. The request mentioned on the review has been noted and please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.
1 out of 5
by A verified traveler from Miami, FL

Terrible Place to Stay!

Posted Dec 13, 2016
Pros: The restaurant that is attached was nice for breakfast.
Cons: Gut the place and start over! If that is not an option, you should evaluate housekeeping.
I stayed in this hotel for 1 night. The hotel lobby seemed fine and had a nice restaurant attached but the room had shabby renovations done, was poorly cleaned, dirty floors and hairs everywhere. Yes- I said hairs! We found a large, black curly pubic hair in the "clean" towels and many hairs all over the pillows/inside bedding. The room also smelled like damp cigarettes.
Comment from Hotel Management
Dec 26, 2016 by GSM, Hotel Management
We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into and discussed with the appropriate departments. I hope your experience at this hotel does not deter you from staying with an IHG Property again.
1 out of 5
by A verified traveler from Miami, FL

Posted Dec 13, 2016
Hotel lobby was nice and clean, but room was another story. It smelled and looked like a place that you would take a hooker to. There were long black pubic hairs in the towels. Room smelled dank and like old cigarette while is is non-smoking. I booked for 2 nights and tried to cancel for the second night but the manager declined to refund us even though we did not stay there and went somewhere else. Don't stay here, it's gross.
Comment from Hotel Management
Dec 26, 2016 by GSM, Hotel Management
We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into and discussed with the appropriate departments. I hope your experience at this hotel does not deter you from staying with an IHG Property again.
3 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Room smelled like smoke even though it was non-smoking and shower water was not hot. Bed was comfortable.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
On behalf of the Holiday Inn Hazlet Team, we would like to thank you for the review. We are deeply sorry we fell below your expectations. The request mentioned on the review has been noted and please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 9, 2016
Great hotel stay, parking was differcult but available way in the back.
Comment from Hotel Management
Dec 28, 2016 by GSM, Hotel Management
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Hazlet for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Great Wedding & Reception venue

Posted Nov 8, 2016 on Hotels
I found HOTEL.com via my company rewards program and while attempting to cash out the $75 money awarded to me by my job. I was hoping to use the $75 towards traveling (booking a flight) however, since I was recently took Ill need a room for 1nite...it came in handy apply these rewards to purchase a hotel room. I thought it was cool how even though I had a balance oldie the room of $39.75...that Iit was easy to finalized my transaction by simply entering my cc information. It was fast & cool! I like this site a lot! The site was exclusively easy to use. Didn't take me no time to decide & finish my purchase. Negative was...not sure why u read that...I will be charged a deposit of $25....I didn't understand this. But I went ahead hoping upon my arrival that I am not asked or charged an extra $25 for deposit for the deluxe room I am looking forward to stay. Results: My best friends wedding was 11/05/16 and I actually enjoy the staff and my room stay. I would refer this place for sure. oh & by the way the additional $25 was REFUNDABLE.
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
On behalf of the Holiday Inn Hazlet Team, we would like to thank you for the awesome review. We are glad that you have enjoyed your stay with us and we appreciate you for choosing us for your accommodation needs. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.