BBQ/picnic area

Reviews of Country Inn & Suites by Radisson, Lehighton (Jim Thorpe), PA

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1000 reviews" "
Rating 8 - Good. 284 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dayshift ladies on the desk where amazing
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Patricia,We appreciate your kind words about our dayshift staff. Our team strives to provide exceptional service to all guests. Your feedback will be shared to recognize their hard work and dedication to guest satisfaction. Please feel free to let us know if there is anything else we can assist you with.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot. Close to ski estuary. Perfect dinning spot for dinner 1 min away.
Stayed 2 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Anna,We're delighted to hear that you enjoyed our convenient location near the ski estuary and nearby dining options. Thank you for taking the time to share your positive experience with us. If you have any further thoughts or suggestions, please feel free to reach out directly to our management team.

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we see a concert at Penns Peak. Very convenient and clean!
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Richard,We are thrilled to hear that you enjoyed your stay with us and found our hotel convenient and clean. Our team looks forward to welcoming you back for your next concert at Penn's Peak!

10/10 Excellent

Joseph, Egg Harbor Township

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Blue Mountain Ski area and a good restaurant in Lehighton, PA (Bonnie and Clydes)
Stayed 2 nights in Feb 2024
Response from Manager on Mar 5, 2024
Hello Joseph,We're delighted to hear you enjoyed our convenient location near Blue Mountain Ski area and the nearby restaurant Bonnie and Clyde's in Lehighton, PA. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my go to hotel for snowboarding at Blue
Stayed 1 night in Feb 2024
Response from Manager on Mar 1, 2024
Hello Marlon,We're delighted to hear that you chose our hotel for your snowboarding trips to Blue Mountain. Your loyalty as a returning guest is greatly appreciated. We hope to continually meet and exceed your expectations for future stays. Thank you for making us your top choice in the area.

10/10 Excellent

Dana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
always a good place to stay
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Dana,We are pleased to hear that you found our hotel to be a good place to stay. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

Walersya

Liked: Cleanliness, staff & service, property conditions & facilities
The property it’s great. All clean and a nice service. I just give 4 stars because de breakfast could be better.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Walersya,Thank you for sharing your feedback with us. We're delighted to hear that you found our property clean with excellent service. Your comments about breakfast will be shared with our team for further review and improvement. We hope to welcome you back in the future for an even better experience.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello Rebecca,We are thrilled to hear that you had an excellent stay with us! If you have any further comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back soon!

10/10 Excellent

yangsoon

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello yangsoon,We are thrilled to hear that you had such a wonderful experience at our hotel! We look forward to welcoming you back again soon for another fantastic stay.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello Anthony,We are thrilled to hear you had a wonderful stay at our hotel. We strive to provide exceptional experiences for all our guests and hope to welcome you back soon!

10/10 Excellent

Kristne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Hello Kristne,We are delighted to hear that you had a wonderful stay at our hotel! If you have any additional feedback to share, please do not hesitate to reach out to us. We hope to welcome you back again soon for another fantastic experience!

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Check in was a breeze. There were NO cookies at 11:00 pm when we got back to the hotel.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Peter,We're delighted to hear you appreciated our friendly staff and smooth check-in process. We strive to provide excellent service around the clock. Should you encounter any inconvenience, please feel free to reach out to our management team directly for further assistance.

10/10 Excellent

Joanne

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Joanne,We are thrilled to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another memorable stay.

10/10 Excellent

Margaret

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Margaret,Thank you for choosing to stay with us! We hope you had a fantastic time at our hotel and look forward to welcoming you back soon.

8/10 Good

Lucas

Liked: Cleanliness, staff & service
Nice and clean
Stayed 1 night in Feb 2024
Response from Manager on Feb 16, 2024
Hello Lucas,Thank you for taking the time to share your feedback. We are delighted to hear that you found our hotel nice and clean. We strive to maintain a high standard of cleanliness and comfort for all our guests. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Kayla,Thank you for your feedback on our hotel's cleanliness. We pride ourselves on maintaining a high standard of cleanliness to ensure our guests enjoy a comfortable stay. We appreciate you taking the time to share your positive experience with us.

10/10 Excellent

Ronald J.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful, polite etc >>> their biggest plus is that the staff made you feel welcome and like a person, not just a case number reservation!! Kudos to this staff and all personnel at Interchange Road Lehighton/Jim Thorpe !!
Stayed 6 nights in Feb 2024
Response from Manager on Feb 13, 2024
Hello Ronald J.,Thank you for taking the time to share your positive experience with our staff at Interchange Road Lehighton/Jim Thorpe. We appreciate your kind words and are delighted to hear that our team made you feel welcome and valued during your stay. We take great pride in providing exceptional service to all our guests. Should you have any future travel plans, we hope to have the opportunity to welcome you back and provide another memorable stay.

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff. Very clean! The room was huge(we had two queen beds) and it was very convenient to Route 209 and the turnpike too. Would highly recommend! Also, it had an indoor pool and breakfast was Included!
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Donna,Thank you for choosing our hotel for your stay and for taking the time to share your positive feedback. We're delighted to hear that you found our hotel lovely, with clean rooms and friendly staff. We're glad you appreciated the spaciousness of our rooms and the convenient location near Route 209 and the turnpike. It's great to know that you enjoyed our indoor pool and complimentary breakfast. We truly appreciate your recommendation and hope to welcome you back in the future!

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 8, 2024
Hello Shane,We are pleased to hear that you had an amazing stay with us! We strive to provide exceptional service and are thrilled that we met your expectations. We appreciate your business and hope to welcome you back soon for another outstanding experience.

10/10 Excellent

Sherry Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Near the mountain
Stayed 1 night in Feb 2024
Response from Manager on Feb 6, 2024
Hello Sherry Donovan,Thank you for staying with us near the mountain. We appreciate your feedback and are glad to hear that our location suited your needs. If there is anything else we can assist you with, please don't hesitate to reach out to us.

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location between Blue Mountain and Jim Thorpe.
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Michael,Thank you for choosing our hotel for your recent stay! We're delighted to hear that our central location provided convenient access to both Blue Mountain and Jim Thorpe. We hope you enjoyed exploring the surrounding area and had a great time during your visit. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

8/10 Good

RJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used this for a more affordable option for lodging near a mountain.
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello RJ, Thank you for choosing our hotel for your recent stay near the mountain. We're glad our affordable rates met your expectations. We appreciate your feedback and hope you also enjoyed our convenient location. We look forward to welcoming you back on your next visit to the area.

6/10 Okay

Teresa, Middletown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most helpful. However, the pool water was very cold. We stayed a weekend - Fri, Sat, Sun. On Saturday we went to Blue Mountain. After returning that night, all I wanted to do was soak in the hot tub for about 10-15 minutes. However, it seemed there was a party going on in the pool room. There were about 10-12 women in the hot tub drinking. There were about 8-10 others either in the cold pool or just sitting around. They had music playing loudly. This pool area should be shared by all and should not be a drinking area. I was most annoyed.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 31, 2024
Hello Teresa, We appreciate your kind words about our helpful staff during your stay. We apologize for any inconvenience you experienced with the pool area. We strive to provide a relaxing environment for all guests and regret to hear about the disturbance caused by other patrons. We will address this issue with our team to ensure a more enjoyable experience for our future guests. Thank you for bringing this to our attention.

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 26, 2024
Hello Marlon,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to what we had to do. Will stay there again
Stayed 1 night in Dec 2023
Response from Manager on Jan 25, 2024
Hello David, Thank you for staying at our hotel. We appreciate your feedback and are glad to hear that you found our location convenient for your needs. We look forward to welcoming you back on your next visit.

10/10 Excellent

Mariana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 25, 2024
Hello Mariana,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or need assistance, please feel free to reach out to us. We look forward to welcoming you back in the future.

10/10 Excellent

Walersya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello Walersya,We're thrilled to hear that you had a fantastic stay at our hotel! We appreciate your support and hope to welcome you back in the future for another wonderful experience. Please don't hesitate to reach out to us if there's anything we can do for you.

10/10 Excellent

pauline, Belleville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations!
Stayed 1 night in Jan 2024
Response from Manager on Jan 23, 2024
Hello pauline,Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and found our accommodations beautiful. We strive to provide a comfortable and enjoyable experience for our guests. We would love to welcome you back again in the future.

8/10 Good

Heather

Traveled with family
Family friendly
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Heather,Thank you for choosing our hotel for your family vacation. We are so happy to know that you find it a family friendly one. Your satisfaction is our top priority and we hope to see you again stay with us in your future family travels.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
It was so very nice!! Spacious room, big bathroom, 2 closets with lots of hangers, 2 tvs in separate areas of the room. Very comfortable. Staff was really nice, friendly and helpful. Hot tub and pool were nice. Breakfast had a lot of options. Clean hotel and room.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello Robin,Thank you so much for your kind review! We are delighted to hear that you enjoyed the spaciousness of your room, the amenities it provided, and the helpfulness of our staff. It's great to know that you found our hot tub and pool enjoyable and that our breakfast options met your expectations. We appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Cole

Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Cole,Thank you for staying with us and for taking the time to rate our hotel. We are thrilled to hear that you had a great experience during your stay. We strive to provide excellent service and a comfortable environment for all our guests and we are glad to know that we achieved this during your stay. If you have any further comments or need assistance, please don't hesitate to reach out to us. We hope to welcome you back to our hotel in the future.

10/10 Excellent

Stephane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean, new like hotel. Great location for a ski trip and close enough ( by car) to dining options. A very friendly staff.
Stayed 1 night in Jan 2024
Response from Manager on Jan 18, 2024
Hello Stephane,Thank you for choosing our hotel for your ski trip. We're glad to hear that you found our hotel to be clean and enjoyed our convenient location. Our team takes pride in providing friendly service. Let us know if there's anything else we can do to enhance your future stay.

10/10 Excellent

Elsa, Stamford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very kind and attentive. Breakfast was a great perk.
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Elsa,Thank you for your kind words about our attentive staff and enjoyable breakfast. We truly appreciate your feedback and hope to welcome you back for another pleasant stay in the future.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice and helpful
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Thomas,Thank you for taking the time to share your positive experience with us! We pride ourselves on our friendly and attentive staff. It's great to hear that they were able to assist you during your stay. We hope to have the pleasure of welcoming you back in the future.

8/10 Good

Joshua

Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Joshua,We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience and enjoyed our amenities and services. If you have any further comments or suggestions, we encourage you to reach out to us directly. We value your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Anna liza

Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Anna liza,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! Your satisfaction is our top priority, and we are delighted that you enjoyed your time with us. If you have any further feedback, please feel free to reach out to us directly. We hope to welcome you back again soon for another excellent stay!

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient to dining options and not far from skiing, very friendly, helpful staff. We zill for sure stay here again.
Stayed 1 night in Jan 2024
Response from Manager on Jan 13, 2024
Hello Beth,Thank you for your kind review! We are delighted to hear that you found our hotel clean and convenient, with friendly and helpful staff. We look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff; clean; decorated beautifully for the season; very nice complementary breakfast
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Susan,Thank you for your kind words about our friendly staff and the cleanliness of our hotel. We are delighted to hear that you enjoyed the festive decorations and the complementary breakfast. We strive to create a welcoming atmosphere for our guests, and we appreciate your positive feedback. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Yuriy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Yuriy, We truly appreciate your perfect rating! We strive to provide exceptional service and are delighted to see that we met your expectations. Please don't hesitate to reach out to us if you need anything else.

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Gianna,Thank you for choosing to stay at our hotel! We are thrilled to hear that you had an excellent experience during your visit. We strive to provide exceptional service and are delighted to know that we met your expectations. If there is anything else we can do to ensure your next stay is just as wonderful, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

Nico

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Nico,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. We strive to provide exceptional service and create wonderful memories for our guests. Should you have any additional feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us.

10/10 Excellent

isagani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 9, 2024
Hello isagani,We're thrilled to hear that you had such a fantastic experience during your stay with us! We appreciate your kind words and we hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on Jan 9, 2024
Hello Elizabeth,Thank you for choosing our hotel and for providing us with a perfect rating! We are delighted to know that you had an excellent experience during your stay. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back again soon.

6/10 Okay

Rudra

Traveled with family and small children
Liked: Cleanliness, amenities
Place was clean, pool was nice, staff was cool. The breakfast was strange. Seemed like they were taking on more than they could handle. I appreciate them trying to provide omelettes but the middle was frozen. 1 out of 2 days they closed the entire pool because they were repairing the hot tub. No earlier notice was provided which impacted out plan for the day. Also, their key cards were randomly not working sometimes even though we didn’t keep them near our phones.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 8, 2024
Hello Rudra, Thank you for sharing your recent experience with us. We're glad to hear that you found our hotel clean, with a nice pool and friendly staff. We apologize for any inconvenience caused by the breakfast omelettes and the unexpected closure of the pool for repairs. Our team is always trying to improve our offerings and we appreciate your feedback. Regarding the key card issue, we advise keeping them separate from electronic devices to eliminate any potential interference. We hope you still enjoyed your overall stay and would love to welcome you back in the future.

6/10 Okay

Priya

Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Priya, We appreciate you choosing our hotel for your stay. We value all feedback and encourage you to reach out to us directly so we can address any concerns you may have had during your stay. We strive to provide exceptional service and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Joelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect spot to rest your head. It is super clean and cozy. Free breakfast and small pool and gym. 15 min drive to blue mountain. My and I family would stay here again.
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello Joelle,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you found our accommodations clean and cozy. It's great that you enjoyed our complimentary breakfast, as well as our pool and gym facilities. We appreciate your positive feedback and hope to welcome you and your family back in the future. Safe travels!

10/10 Excellent

Kala

Stayed 2 nights in Dec 2023
Response from Manager on Feb 1, 2024
Hello Kala,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future.

8/10 Good

Theodore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Theodore,Thank you for choosing our hotel for your stay. We appreciate your rating and are glad to hear that you had a positive experience overall. If you have any specific feedback or suggestions for improvement, please feel free to reach out to us directly. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Lynn,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a fantastic experience with us. If you have any further feedback, we encourage you to reach out to us directly so we can continue to provide great service to our guests. We hope to welcome you back in the future for another excellent stay!

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Jennifer,We are thankful for your positive rating! We hope you had a memorable stay with us and enjoyed our exceptional services. We would love to welcome you back for another wonderful experience in the future.