Ratings based on 379 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Salisbury, MD

Wonderful hotel which is close to the turnpike

Posted Sep 19, 2016
Very nice hotter. Clean and comfortable. Spacious. Hotel staff is very courteous and helpful. The only thing that we didn't care for was the breakfast. The coffee was stale tasting and the buffet was minimal. No cups of yogurt-there was a large bowl of plain yogurt with a choice of raspberries. No good pastries, tiny plain bagels, and the mass-produced round eggs tasted like a sponge. They need more variety, a better coffee vendor, and more choices of breads and pastries. Other than the poor breakfast choices, the hotel is great. We will return again.
4 out of 5
by A verified traveler from Pa

Nice large rooms , comfortable

Posted Aug 27, 2016
Nice large rooms , kids liked the pool, but there were a lot of swim lessons going on and the pool was small , they should mention the ongoing lessons in the description of hotel . Complimentary free cookies and am breakfast was nice . Majority of staff was friendly . ... View from room was awful ( of the highway ! ) ... But ok for a one night stay with kids . Close to town of Jim Thorpe , 5-7 min ride by car .
Comment from Hotel Management
Sep 11, 2016 by Guest Relations Manager, Hotel Management
Dear Alison, I am very glad to hear that your family enjoyed your stay at our hotel and the kids had a great time in the pool. Your positive feedback score truly warm our hearts, please do call our attention if you have concerns on your next visit, I regret that the view from your room was not that pleasing to you. We will do our best to make your future visits a better experience. Have a lovely day
2 out of 5
by A verified traveler from williamsburg va

Not for handicapped

Posted Aug 13, 2016
My parents handicapped room had a tub w/no walk in shower, no chair except the roller chair by the desk. As an elderly couple, this meant one sat on uncomfortable the unstable, uncomfortable chair, the other in the edge of the bed. The only concession for handicapped was the doorbell on the outside of room. WOULDN'T RECOMMEND for handicapped visitors.
Comment from Hotel Management
Aug 20, 2016 by Guest Relations Manager , Hotel Management
Cyndi, We also appreciate your comments regarding the ways that we can improve upon the Handicapped guests experience in our hotel and we want you to know that the matters you mentioned are being addressed.
5 out of 5
by A verified traveler from Pa.

Enjoyed our stay.

Posted Aug 12, 2016
Pros: Enjoyed all
Cons: See above
Location: Location was near turnpike....did not bother my family....was more than 6 miles away from Attractions .... Not far at all
Breakfast good....would have liked pancakes and waffles. Eggs exceptionally good. Swimiming Pool was a little green......all in all enjoyed the stay.
Comment from Hotel Management
Aug 20, 2016 by Guest Relations Manager , Hotel Management
Butch, I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit!
3 out of 5
by A verified traveler from CT

Nice hotel but...

Posted Aug 11, 2016
The hotel is in great condition, room is large, we love the hot tub. I would have give it a 5 but then something very strange happened before we left...Someone stole all our swim wears from the dryer!!!
Comment from Hotel Management
Aug 20, 2016 by Guest Relations Manager , Hotel Management
Taos, You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property.
5 out of 5
by A verified traveler

Great location and staff was great.

Posted Jul 18, 2016
Pros: Staff and quiet room
Cons: Nothing
Location: Penns Peak is great for concerts. Trainers is a great place to eat
Tough exit from hotel but staff showed us gravel short cut
Comment from Hotel Management
Aug 25, 2016 by Guest Relations Manager , Hotel Management
I am happy to learn that you enjoyed the value and the amenities of our hotel! It means so much to us to hear of the success of our staff efforts to provide a comfortable and accommodating experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again!
4 out of 5
by A verified traveler

Staff was great!

Posted Jul 16, 2016
Staff was very pleasant and helpful. Made my stay wonderful.
Comment from Hotel Management
Aug 25, 2016 by Guest Relations Manager , Hotel Management
It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest.
5 out of 5
by A verified traveler from Danville, PA

Nice hotel

Posted Jul 9, 2016
We were happy with our 1 night stay at this hotel. It was very clean. I am surprised that it is listed as only a 2.5 star hotel.
Comment from Hotel Management
Aug 25, 2016 by Guest Relations Manager , Hotel Management
Michelle, It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! Please come see us again.
5 out of 5
by Christine from Christine - Baltimore

Country Inn & Suites - Lehighton

Posted Jun 27, 2016 on Hotels
Internet a bit spotty. But everything else was great! VERY COMFORTABLE BEDS! Good breakfast too!
4 out of 5
by Yolanda from Flemington

A Charming Town and Opportunities for Adventure

Posted Jun 26, 2016 on Hotels
Had a nice bicycling experience in Jim Thorpe. Came back to the hotel and showered, then went back to town for dinner and "ghost tour " with Walk This Way Tour. After breakfast in the morning had a great rafting experience.