Interior

Reviews of ANEW Resort Hazyview Kruger Park

4 out of 5
ANEW Resort Hazyview Kruger Park
Sabie Road (R536), Mbombela, Mpumalanga

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 69 reviews" "
Rating 8 - Good. 28 out of 69 reviews" "
Rating 6 - Okay. 7 out of 69 reviews" "
Rating 4 - Poor. 3 out of 69 reviews" "
Rating 2 - Terrible. 3 out of 69 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely and as good as ever.
Casa do Sol was quiet compared to our previous stays here but this didn't stop the staff doing everything they could to make our stay agreeable. Of particular note was the high standard of the food which we thoroughly enjoyed. Go now and enjoy as the hotel will soon be busy again. A great place to stay before you go into Kruger.
Stayed 3 nights in Jan 2022

4/10 Poor

GS

Traveled with family
Disliked: Property conditions & facilities
disappointed
very disappointing - the rooms m needed a thorough clean - tiles in shower had mildew and cobwebs in the room, carpets smelt musty. paving on pathway covered with moss- hazardous. needs a good scrubbing. worst was the lack of food. we were told that they had 2 hake, 1 steak, no burgers etc yet they were on the menu. no tomato sauce , jam
Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great space but the room needs some attention
The property is amazing, good breakfast. Our bathroom specifically was a let down which made the experience just okay.
Stayed 2 nights in Oct 2020

8/10 Good

Dhiradhna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly service
Enjoyed the stay, very friendly staff. Thank you
Stayed 3 nights in Sep 2020

8/10 Good

Serge

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pleasant
I had some few issues with the booking we were to stay for two nights but at the reception they had only one night after verification the issue was solved the rest of the stay was lovely
Stayed 1 night in Jan 2020

10/10 Excellent

Chew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, friendly staff, great breakfast
Hotel is quite unique and though fully designed, with very spacious and lovely garden area. Breakfast is awesome, staff are all very very friendly and helpful.Near to hazyview city center
Stayed 1 night in Dec 2019

10/10 Excellent

moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to return back
Nice to return back to the hotel to see the nothing had been change. The same old good hotel. The only thing I would recommended to improve is the the food at the dinner.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
nice place with connections to many areas. staff helped me book last minutes tours. the only thing is that the place was not cleaned or set up for my arrival. the bathroom was not clean!
Stayed 2 nights in Jun 2019

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great reception. Friendly and porter service. Was exhausted and probably one of the most comfortable beds ever. Suggestion, WiFi in the room is a must for business. More TV channels would be great.
Stayed 1 night in Jul 2019

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall ... with a couple suggestions
We Loved this hotel! The rooms were great, the bathrooms were clean with great water pressure in the showers. The food and location was perfect. It was fun to see the monkeys in property and the Elephants from the next property while on property. To improve: make sure electricity is working in all rooms - my friend has not electricity and then no outlets working in her 2 rooms. Ours though was great. Also, check in and front desk service was very slow - it seemed the staff strugled with the PCs. The food service staff and the bell staff were FANTASTIC. If we go back we will want to stay here again.
Stayed 2 nights in May 2019

8/10 Good

Isaac Bongani

Liked: Staff & service, property conditions & facilities
It was fairly good.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service
One of the worst hotels I've ever stayed at! I was not expecting this based on the good reviews, however upon check in and check out we were urged to write positive reviews about the hotel online.... the pool area is nice, but that is it. The rooms are small, dirty and disgusting. I could not wait to leave! There is one restaurant on the property, which I was actually looking forward to based on reviews. The night we were there, they only offered the buffet option, which ended up being more expensive than many of our other meals in South Africa. We were worried to get food poisoning from the buffet food and barely ate! Not worth it! Stay elsewhere.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff, clean, great food, great pools
Stayed 1 night in Mar 2019

8/10 Good

Nathan

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Sanette

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Comfortable location. Has a rustic Spanish feel. Can use some uplift to rooms but great stay overall. Minus poor internet
Stayed 2 nights in Jul 2018
Response from General Manager (Gabriel Mnguni) on Jul 31, 2018
We would like to thank you for such positive feedback. It is always a great pleasure to see that our guests enjoyed staying in our beautiful property. Internet will be upgraded soon, we apologise for the inconvenience caused. We as a TEAM strive to give our BEST to our clients and we are looking forward to host you again in the near future.

8/10 Good

Roger

Liked: Cleanliness, staff & service

8/10 Good

Adell, Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Good times
good location - central to everything friendly service and great food Pitty the rooms are so small...

8/10 Good

Debbie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a beautiful setting
Only stayed one night but enjoyed the hotel. Very comfortable and friendly staff.
Lounge
Bedroom
Bathroom
Courtyard by our room
Response from Kevin on Aug 12, 2015
Dear Debbie Thank you so much for your feedback. It is always nice to hear that a client enjoyed our beautiful property and staff. We cannot wait to host you again in the near future.

8/10 Good

uriah, Uriah and Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing weekend
the weekend was awesome. hotel is beautiful. bit of a plumbing issue which was sorted. beautiful view and surroundings. close to shops which was a plus. will recommend the hotel
Response from Kevin on Sep 5, 2015
We would like to thank you for your review and feedback. We are very pleased that you like our beautiful property. We at Casa do Sol strive to do our best for all our clients and cannot wait to host you again in the near future. Kevin Le Roux General Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent buffet

10/10 Excellent

Mary, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Deena, Ny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant experience
The hotel does not have wifi or tv. The woman at the front desk said there was no wifi for three months and management said it would be fixed that day. The rooms smelt very musty and mildewy. When we asked the staff to help us they were unfriendly and unhelpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Enjoyable experience
The Good: Staff were friendly and always willing to help. Scenery was amazing, loved the whole spanish and foresty feel to it. No issues checking in. Food tasted great and presentation was quite good. The rooms were cleaned everyday. Its location is perfect, lots of activities close by...about 10-15min driving distance away (quad biking, sky trails, river rafting, elephant sanctuary). The Kruger park is a 20-30min drive. Shopping amenities are close by. The Bad: On the first night we had no water. Although it was being attended to it had only been fixed the next morning. It would have nice to have received a courtesy call or sms notification on updates and when it was fixed. There wasn't much of a variety of foods, it took a while to prepare and a bit overly priced. On one occasion the staff got our orders mixed up and eventually never received one of our orders. Except for those few minor issues our overall stay was great. Wouldn't mind going back.

10/10 Excellent

Graham, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent meal in great atmosphere
Had a great evening and breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Architecture and Gardens
The booking was handled very well by the Hotels.com agent - very friendly, helpful and competent. Arrival at the hotel was great - they were expecting us and check-in was immediate with just my signature. The setting, gardens and buildings are delightful. You are instantly transported to a Spanish village. It just needed some suitable music - Flamenco! The buffet supper was generally pretty good, but not fantastic. The cost of R180 was high by South African standards. It was very quiet and peaceful, and we spent an hour each evening chatting by the pool in the barmy atmosphere - priceless! The staff were all very friendly and helpful. Will definitely go there again.

8/10 Good

Legadima, Detroit, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa do Sol
The staff was very friendly and helpful. The grounds were well-kept. Food in the restaurant was very good. Overall the 2 rooms we stayed in were comfortable except for the following: 1. no internet access in the rooms. We were told that we could get wireless internet access at the desk, but it was out of service when we were there 2. not enough electrical outlets in the rooms to recharge all the electronic gadgets that today's traveller brings along 3. cold tiled floors to chill your feet in the winter Overall I would still recommend this hotel.

6/10 Okay

Raymond, Johannesburg

Liked: Cleanliness, staff & service
Great food and location
Rooms are not great and could hear everything that was said in rooms next door, but they were very clean and serviced twice a day. The phones were not working, had to walk when you needed anything. The service was fantastic though. The staff are the friendly, prompt and helpful. When you asked for something you get it immediately. The food served for dinner and breakfast was delicious. The location is great and close to the Kruger and all other tourist attractions.

8/10 Good

Vinicius, Maputo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the hotel just to overnight, but I should definitely be back there for longer. It is in a pleasant, greeen place, with lots of gardens. Good place to drink a wine under the trees on in front of the fire. It is located close to Hazeview and it is neighbour to Elephant Sanctuary. Bad points: The rooms located close to the corridor are noisy. The shower box allows the water to flood the bathroom.

10/10 Excellent

Tony, Dover, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a Splendid place to relax
The hotel was well signposted; however the approach road was not in good condition due to the recent rains. The hotel is about a kilometre from the tar road; our four wheel drive vehicle coped admirably, but I would think small family cars would have had a bit of trouble. The hotel itself was a revelation - larger than I expected, and all in a Spanish colonial style. The setting was superb; acres of "jungle" all around, and with an elephant sanctuary right on the doorstep. We were made very welcome, and the rooms were well equipped and comfortable. Dining at the hotel was not a la carte; if you are a vegetarian, you could be in trouble! Highlights of our short stay were: watching a troupe of monkeys playing on the lawn near our room, and interacting with the elephants next door. We were there too short a time to take full advantage of the facilities - would have liked to go hiking in the grounds, and get a bit of pool time. Altogether a beautiful spot, with friendly staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Really lovely place. The room was HUGE! It was bigger then some apartments I've lived in... I would have happily stayed there for a few days but we were only passing thru for a night on our way into Kruger.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
If you have staid in this hotel in the past be surprised. Very nice fun place. Will return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

AGNES, PRETORIA

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the Kruger park

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Beautiful hotel and grounds. Very peaceful. Off the beaten path.

8/10 Good

Tjaart, Pretoria, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and serene setting
Casa Do Sol is an absolutely beautiful hotel in a picturesque setting. It is away from the road so it is absolutely quiet except for the frogs and crickets at night. The rooms are very comfortable and the hotel staff are friendly and helpful. The only disappointment was the food, which though not bad, was not very good value for money and you would be better off visiting the close by town of Hazyview. My other small complaint is that the toilet does not have an extractor fan or refresher, which can be akward.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Luxury! The hotel is beautiful with winding paths, gardens, and fountains. Trails for walking and running. Two pools and a spa on property. I needed 2 rooms -travelling with family. All the rooms were clean and had patios. The suite had a sitting area with small refrig and 2 patios. Fixed price dining- not great for a light meal. No internet. Security was wonderful. Location is great- near Kruger and next to an elephant park. They washed the car while it was parked overnight.

10/10 Excellent

Linda, Illinois, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, Restful, Close to Spectacular Sights
We GREATLY enjoyed our recent stay at Casa do Sol, close to Hazyview and Kruger Park in South Africa. The gardens, water fountains, and environment were beautiful, clean, and friendly. We loved strolling along the garden paths and taking in the carefully landscaped atmosphere. Friendly staff greeted us and escorted us through the quaint passageways to our room. It was just what it looked like online! We were also impressed with the food! Each dish on the buffet was excellent- the roast beef, the creamy potatoes, the African sweet potatoes, crispy vegetables done just right, bountiful salad bar, and yummy desserts- all first class. Breakfast was equally impressive with the great selection, eggs cooked to our liking, and an array of juices, fresh fruits, cheeses, breads, and meats- too much to sample each! The staff was freindly and quick to come to replace our burned out lightbulb and adjust our tempermental air conditioner. Our tours were first class, and we saw sights and animals that people only dream of. In short, our stay was top-shelf, first-drawer, off-the-charts! The third night free policy was icing on the cake for us as well. Thanks for a memorable birthday in South Africa!

2/10 Terrible

Yvan, Montréal

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience. La. Nourriture affreuse. Check in ok. Mais check out tres lent nous avions payer avec expedia ils. Ont tenter de nous re facturer car ils. Ne voyaient pas le. Paiement nous avons du retrouver le. Recu sur expedia alors que l'internet es ridiculement lente. Les oiseaux dans l'entre toit vous empêche de dormir convenablement. Les balcon sont plein de fourmis et. D'insectes qui. Rentre sous les portes et grimpe partout. Le. Court de tennis et la. Piscine sont tres mal. Entretenu. Hotel 2 etoiles sans plus
Stayed 2 nights in Dec 2019

10/10 Excellent

Raull

Traveled with group
Liked: Cleanliness, staff & service
Really nice resort imitating a Mediterranean village
Stayed 2 nights in Jul 2019

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from GM on Dec 30, 2018
We would like to thank you for such positive feedback. It is always a great pleasure to see that our guests enjoyed staying in our beautiful property. We as a TEAM strive to give our BEST to our clients and we are looking forward to host you again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stylish hotel dog brug for en kærlig hånd
Stayed 1 night in Jul 2018
Response from General Manager on Jul 31, 2018
We would like to thank you for such positive feedback. It is always a great pleasure to see that our guests enjoyed staying in our beautiful property. We as a TEAM strive to give our BEST to our clients and we are looking forward to host you again in the near future.

8/10 Good

Elias

Liked: Staff & service
Ressort charmoso e majestoso, área verde exuberante, amplas instalações de lazer, linda piscina, área de churrasco elegante, restaurante muito bom, café da manhã bom (na omelete ovos ficaram crus, faltou cozinhar um pouco mais), quarto espaçoso e com instalações regulares, entretanto chuveiro antigo é inadequado, infiltrações na parede do banheiro sugerindo manutenção inadequada, quarto em alvenaria muito mal conservado ( sugerindo que os quartos não passam por uma boa reforma há anos), dando uma impredds
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voldoende voor 1 overnachting
Goed hotel voor 1 overnachting. Kamer was ruim maar donker. Zwembad was mooi. Er komen veel bussen toeristen dus a la carte eten kon niet ivm buffet.

8/10 Good

toyoil, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel am Krüger Park
Wir haben dort 6 Nächte verbracht und waren über die Anlage angenehm überrascht, obwohl die Zufahrt (mehr ein Feldweg) nicht gerade einladend ist. Die Anlage ist sehr weitläufig und bietet fast alles (Pool, Tennis, sehr gutes Restaurant). Von hier haben wir Ausflüge zum Krüger National Park und zum Blyde River Canyon gemacht, aber vor allem haben wir Golf gespielt neben den Krokodilen und Hippos.

10/10 Excellent

Herman, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, and characteristic place, unique!
Unique! Fantastic place, beautiful Spanish / Portoguese architecture. Excellent service.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Super beliggenhed
Dejligt hotel med pragtfuld have og god beliggenhed i forhold til Kruger. Dog et par skønshedsfejl med manglende internet og høj musik i morgenrestauranten med Michael Jackson på replay kl. 7 om morgenen.