Ratings based on 127 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by Sookwan

Good to stay

Posted Jun 2, 2017 on Hotels
Nice hotel. Spacious. Good breakfast. Good location. I will definitely choose this hotel again.
Comment from Hotel Management
Jul 3, 2017 by nicol, Hotel Management
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
4 out of 5
by A verified traveler

Like you home

Posted Mar 15, 2017 on Hotels
Even l don`t get the room l booked they have no more this size and we have a discussion about breakfast the front desk personal give good help the room was clean and full amenties totally a good place to stay some day quiete,l will book same hotel next time l be in shenyang.
Comment from Hotel Management
Mar 31, 2017 by nicol, Hotel Management
We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!
5 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
Comment from Hotel Management
Oct 20, 2016 by General Manager, Hotel Management
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
5 out of 5
by A verified traveler from Singapore

Great Stay with Somerset Heping Shenyang

Posted Sep 18, 2016 on Hotels
Had a upgrade of room complimentary from the guest manager. My stay in a bigger room (2bedrooms) was another experience with good guest reception service and clean housekeeping. Below the hotel is a nine storeys XingLong100 shopping mall with shenyang shopping alley just around the hotel. MTR train is just less than 10mins walking distance. Thinking of eating is no issue there.. Good Location and Clean Hotel.. Will Stay with Somerset Heping Shenyang again!!!
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was clean, hospitable staff, and high class.

Posted Jul 5, 2016 on Orbitz
The service was great and the greeters at the door even helped to get taxis when I needed. The view was great and the rooms accommodated for my every need including storing food and cooking. My wife and I really enjoyed the comfort of staying here.
Comment from Hotel Management
Jul 13, 2016 by nicol, Hotel Management
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
5 out of 5
by A verified traveler from Somerset Heping Shenyang

Strongly Recommended - Good Service

Posted Jul 1, 2016 on Hotels
Very good guest service. Good and Clean hotel.. Strongly recommended and will stay again when i'm back to Shenyang next time
Comment from Hotel Management
Jul 13, 2016 by nicol, Hotel Management
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
5 out of 5
by Chia from Singapore

Great stay, good price.

Posted Jun 19, 2016 on Hotels
The room was comfortable and the shopping mall is just next to the hotel. Value for money. The only thing is the hotel only provide single breakfast.
Comment from Hotel Management
Jul 13, 2016 by nicol, Hotel Management
We were delighted that you enjoyed your stay with us. At the same time ,we are happy to have met your expectation in service and quality standards. Receiving such positive feedback from our guests motivated us to further improve our commitment to delivering good service. Look forward to welcoming you again in Somerset Heping Shenyang!
5 out of 5
by Laurent from Montreal

As if you are at home!

Posted Jun 2, 2016 on Hotels
Excellent and convenient, all the amenities and comfort as if you are at home, good service from staff, overall very good.
Comment from Hotel Management
Jul 13, 2016 by nicol, Hotel Management
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
4 out of 5
by THOMAS

Posted Jul 13, 2015 on Hotels
I WAS STAYED IN THIS HOTEL 2 WEEKS FOR MY BUSINESS TRIP IT WAS VERY GOOD EXPERIENCE I THINK WE HAD A GOOD TIME WITH THE HOTEL,BRAKEFAST WAS GOOD,FRONT DESK RESPONSE ALSO VERY GOOD I LIKE TO STAY WITH MY FAMILU WHEN I GO NEXT TIME
Comment from Hotel Management
Jul 13, 2016 by nicol, Hotel Management
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
5 out of 5
by Yoshia

Posted Jun 15, 2015 on Hotels
Comment from Hotel Management
Jul 13, 2016 by nicol, Hotel Management
尊敬的住客: 感谢您入住沈阳盛捷和平服务公寓并对于公寓给予肯定。我们期待您再次莅临盛捷从而让我们为您提供更好的居住体验。