Ratings based on 69 Verified Reviews

3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

SMELLY & DIRTY

Posted Feb 2, 2017
Pros: NOTHING
Cons: EVERYTHING! TEAR ALL THE INTERIOR OUT AND START NEW. ITS MORE THAN TIME! GROSS
This was a very dirty and smelly room. They put us in the wrong room and had to change us to the correct reservation. The room was too dirty to take your shoes off and the sheets had something sticky on them. Very, very disgusting. There was large truck parking on our side of the hotel and it was very loud starting at 3:00 a.m from the trucks coming and going. The doors didn't close properly. You could see daylight around the bottom and the cold air coming through was not pleasant. DO NOT STAY AT THIS HOTEL! PLEASE CHANGE MANAGEMENT AND GET THIS PLACE UPDATED. IT WAS THE WORST! WASTE OF MY MONEY.
Comment from Hotel Management
Feb 6, 2017 by Viivan , Hotel Management
I am sorry but since this review is anonymous and I cant identify a problem without knowing whom and what it is concerning, it is very difficult to correct the issue. I am sorry you did not like your stay, our hotel has been recently remodeled, all our rooms have refrigerator, microwave, inn room coffee maker, free hot breakfast and free internet. I do not understand whrere we went wrong, but would love to receive a personal call from you where we can address any issues you may have had. I apologize for any inconvenience and hope you reconsider any future travels with us. Sincerely Vivian Perez General Manager
3 out of 5
by A verified traveler

Posted Nov 13, 2016 on Hotels
I booked a no smoking room, was given a room that was a smoking room this was not good...
3 out of 5
by A verified traveler

Bugs

Posted Nov 9, 2016 on Hotels
Killed two roaches in my room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 3, 2016
Stayed there during a hunting trip. Clean and staff was very friendly.
Comment from Hotel Management
Oct 24, 2016 by Vivian Perez General Manager , Hotel Management
To whom it may concern: I would like to thank you for your response, and appreciate your recognition of my staff and the property. Hope you soon return to our hotel. sincerely,
3 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
I am sorry, but it is very difficult to address the issues if none are listed and we do not even have any information regarding your stay.
2 out of 5
by A verified traveler

Decent hotel but disappointed with stuff.

Posted Sep 18, 2016 on Hotels
Not a bad hotel but was not a true suite it was king bed and couch not seperated by a wall. The pull out couch was very uncomfortable almost no mattress and the room barely got cool we never even put covers on while sleeping. Was very disappointed im glad it was only one night.
Comment from Hotel Management
Sep 20, 2016 by General Manager, Hotel Management
Good afternoon, I am so sorry you were not happy with the room selection, I would have loved to meet you and therefore assisted in making your stay more satisfying. I would like to be given the opportunity to better serve you in a future stay and that we be given the opportunity to offer you a better stay. Sincerely, Vivian Perez General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 11, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Venice, FL

Nice for a good night's sleep and shower.

Posted Jul 19, 2016 on Orbitz
Easy and fast check in and out. Room was spacious and had a fridge and microwave. A/C worked good...shower hot. Pillows and mattress weren't as nice as other best westerns, but I got some rest. The cable was pretty boring...Wonderwoman was on- no HBO etc. The breakfast area was well maintained, and averge for a hot breakfast selection. They only gave us two bath towels for two adults though. The shower curtain didn't look fresh...there was mildew on the bottom. The room was humid and the sheets smelled like they had not been dried thoroughly enough. Usually they smell crisp of bleach in most best westerns. I got the feeling no one else had been in this room for a while. The coffee maker in the room worked good, and was supplied well. It was quiet, and I was able to relax.
Comment from Hotel Management
Oct 24, 2016 by General Manager , Hotel Management
Good Morning Crystal, I woul like to thank you for submitting this thorough description of your stay, I will make note of all the issues that clouded out your stay a little and make sure they are not re-occurring. Again we do take all your comments into consideration and take immediate action in resolving these. Again I thank you for your feedback and would like to invite you to stay with us again and experience a better stay off hand. Sincerely, Vivian Perez
5 out of 5
by Barbara

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
3 out of 5
by Debra

BW Clewiston

Posted May 27, 2016 on Hotels
It was ok
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Thank you