Suite, 1 King Bed | Room amenity
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Reviews of Knights Inn Arcadia

2 out of 5
Knights Inn Arcadia
504 S Brevard Ave, Arcadia, FL

Reviews

5.8
Rating 10 - Excellent. 51 out of 336 reviews" "
Rating 8 - Good. 68 out of 336 reviews" "
Rating 6 - Okay. 72 out of 336 reviews" "
Rating 4 - Poor. 62 out of 336 reviews" "
Rating 2 - Terrible. 83 out of 336 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from knights Inn on Mar 18, 2024
Thank you, for staying with us we look forward to seeing you back soon.

6/10 Okay

lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Let me start by stating, the front desk staff person was super friendly and nice. Slight bobble on our check in, but he was efficient and corrected things. Our unit was a 2 room suite, so I was pleasantly surprised. It was VERY clean, as far as bathroom, surface areas, bedding, but I hate sticky floors, and felt like I had to keep my shoes on. that could just be the cleaning product, but usually is because of not using fresh water each time. That is minor. Also, I was happy there wasn't a mold or other odor in the room, so that was good. Good cable and TVs in both rooms. Bed was comfy. NO sign of bugs at all! Kitchen area nice. Now on to the Cons...NO working ice machine, as advertised, had to try to find the pool, lol, but it was a nice one, lamps that don't work, burn holes in blanket, torn curtains (but drapes were good for privacy, being on the ground floor) kitchen cabinets kinda shabby, and you could tell the owners had put some effort into repairing walls, paint, etc. The huge minus for me was the couch and chairs. They were so badly stained and broken down, I really hesitated to sit on them. Go to Good will or the ReStore and get one for $50 that is clean. Would I go back? Possibly. The place seemed to have nice employees and tried to maintain it somewhat, but get the ice machine and furniture resolved (and cigarette holes in bedding) and it would be a good place to stay for the area. We were there for the rodeo, and with another one in Oct, may stay here again.
Stayed 2 nights in Mar 2024
Response from knights Inn on Mar 12, 2024
We are happy that you were happy with your experience with us. We look forward to seeing you back soon.Thank you.

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from knights Inn on Mar 9, 2024
Thank you for staying with us. We look forward to seeing you back sooon.

2/10 Terrible

Valarie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please check area around property. Undesirable location. Have to ring bell outside to get in in afternoon. Room nothing like photo. Ruined part of my vacation. Did not feel safe with men hanging around outside hotel will not use knights in again
Stayed 1 night in Feb 2024
Response from Guest Relations on Mar 4, 2024
Dear Valarie,It is upsetting to hear about your experience, as we work hard to impress. Nevertheless, we appreciate your feedback and the opportunity to reflect. As we endeavor to make positive changes and elevate the guest experience, we hope you will consider giving us another try in the future.

4/10 Poor

Peter

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We arrived late and left early, so it served our purpose of a place to sleep, but I would not recommend. The room had lots of problems. There were light bulbs not working. The tv remote didn't work...we had to unplug it to turn it off. The pillows were very hard. The bed quilts had burn holes. There was at least one electrical outlet that did not have a cover.
Stayed 1 night in Feb 2024
Response from knights Inn on Feb 27, 2024
We apologize for the inconvenience. will have Maintenace do a walk threw to replace and fix issues.Thank you.

2/10 Terrible

Tonya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASE DO NOT BOOK HERE IF YOU HAVE SMALL CHILDREN. Absolutely disgusting, the sheets weren’t changed and their were bugs under the mattress. Could not stay but was told I’d still be charged. Went to a different hotel and will NEVER be going back there.
Stayed 3 nights in Feb 2024
Response from knights Inn on Feb 27, 2024
Thank you, for your response and we will be working on improving experience.

6/10 Okay

Brian

Stayed 2 nights in Jan 2024
Response from knights Inn on Mar 22, 2024
thank you, for staying with us.

6/10 Okay

Lydia

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
the checking in was simple and personnel was friendly. The room smelled musty. The parking in the rear was completely empty and we were not sure if the car would be safe there In the morning there were more cars. the room was quiet but very old.
Stayed 1 night in Jan 2024
Response from knights Inn on Jan 25, 2024
Thank you, for staying with us. We have guests checking in at different times threw out of the day.

10/10 Excellent

Iván Enrique

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The motel it’s is only if you are traveling for business and need to stay at a cheaper place, but my complaint is about the bathroom, a toilet in a very bad condition, the walls of the bathroom, the floor and door all in a very bad conditions overall the room only was not good but good enough
Stayed 5 nights in Jan 2024
Response from knights Inn on Jan 19, 2024
We apologize for the inconvenience.and are working on improving.Thank you.

8/10 Good

Jason

Traveled with family and small children
Liked: Amenities
The kindest people work at this facility. It’s not perfect but it’s clean and comfortable.
Stayed 6 nights in Dec 2023
Response from knights Inn on Jan 9, 2024
Thank you for staying with us. we look forward to seeing you back soon.Than you.

4/10 Poor

Delmar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
people around outside of hotel all night long making noise and drinking
Stayed 7 nights in Dec 2023
Response from knights Inn on Jan 9, 2024
We apologize for the inconvenience. Thank you.

2/10 Terrible

Robert

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Dreadful
The room I selected online had a couch and a bed. I paid extra to get this room. I needed the couch for one of us to sleep on. The room ad stated it was for three people (large bed + couch). The room I was given didn't have the couch - just the bed. I complained, but nothing was done to correct this mistake. To Knights Inn: Please don't advertise something that you won't deliver. There are bright lights outside of the rooms. They are VERY bright. The curtains block light from coming through the curtain, but the bright light comes into the room along all edges of the curtain. It lights up the room like daytime. To Knights Inn: Turn off those bright lights just outside the rooms, or find a way to block it from going in. On the positive side, the bed was comfortable. The water, fridge, and microwave worked well. I felt safe there. I could park my car adjacent to my room - very convenient.
Stayed 1 night in Dec 2023
Response from knights Inn on Dec 18, 2023
We apologize for the inconvenience and are working on improving.Thank you.

6/10 Okay

Rafael

Stayed 2 nights in Dec 2023
Response from knights Inn on Jan 19, 2024
Thank you, For staying with us.

4/10 Poor

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Bernard

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine broken since Iann,told i could buy ice next door.bed spreads had stains and cigarette holes,in a no smoking motel,chair had stains,turned it over more stains,bathtub dirty, spigot pulled off wall ,tòilet seat not connected to toilet,wall kleenex holder empty, left over food from other guest left in freezer,low rent neighborhood, totally in disrepair &maintainence .The price I paid for that night was 50 percent more than their current rate and the parking lot was evidence of their neglect , ironically a mile up the road was 2 clean looking motels and parking lot full,no I am not a happy man and I will think twice before I use your booking service again, no animosity , just reality, ,B.Keefer
Stayed 1 night in Oct 2023
Response from Guest Relations on Oct 29, 2023
Dear Bernard,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

2/10 Terrible

Teri

Disliked: Staff & service, property conditions & facilities
The property is very old and not well maintained. There are holes in the doors and walls.
Stayed 1 night in Oct 2023
Response from Guest Relations on Oct 26, 2023
Dear Teri,Thank you for your feedback. We are truly disappointed that our accommodations left much to be desired. However, we appreciate you making your voice heard, as we are committed to continually elevating the guest experience. Our team will reflect and determine the next best step to take in improving our facilities.

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Julian

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Quick, understanding, courteous. Reasonably priced.
Stayed 3 nights in Sep 2023
Response from knights Inn on Oct 2, 2023
Thank you for staying with us. We look forward to seeing you back soon.

4/10 Poor

MARYJO

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the nice bed
Stayed 1 night in Sep 2023
Response from knights Inn on Sep 24, 2023
we apologize for the inconvenience and are working on improving.Thank you.

2/10 Terrible

Sandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from knights Inn on Sep 19, 2023
We apologize for the inconvenience and are working ion improving.Thank you.

2/10 Terrible

John

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty and smelled so bad I couldn’t even stay there. Light fixture in the bathroom was missing the light fixture by the bed was missing hole in the bedroom comfortable hole in the bedroom chair. The whole room was just dirty, and there was a smell throughout the room that was just so bad that we didn’t even stay there. I just went back up and get my money back, false advertisement by there standards and mine ridiculous should be shut down until repairs and updates are taken care of
Stayed 1 night in Sep 2023
Response from knights Inn on Sep 3, 2023
We apologize for your inconvenience and are working on improving, Thank you.

8/10 Good

Angela

Liked: Cleanliness, staff & service
We had a lovely stay abd the pool was nice for the kids
Stayed 1 night in Jun 2023
Response from knights Inn on Jun 29, 2023
Thank you, for staying with us and we look forward to seeing you back soon.

2/10 Terrible

Linda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was very expensive for the condition it was in. There where crawling roaches and it was dirty. The room was located in a dark parking lot it was not safe. The ice machine did not work and overall it was a terrible experience I had staying at a motel.
Stayed 1 night in Apr 2023
Response from knights Inn on Apr 14, 2023
We apologize for the inconvenience and are working on improving.Thank you.

8/10 Good

Maria

Stayed 1 night in Mar 2023

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
It's very clean.
Stayed 14 nights in Feb 2023
Response from knights Inn on Mar 24, 2023
Thank you, for staying with us. We look forward to seeing you back soon.

8/10 Good

Kenneth

Traveled with family
Liked: Staff & service
Older motel, David is a terrific owner and very accommodating. They work very hard to please their customers. Price is right, hotel is clean and beds are extremely comfortable.
Stayed 1 night in Mar 2023
Response from knights Inn on Mar 20, 2023
Thank you for staying with us, we look forward to seeing you back soon.Thank you.

2/10 Terrible

walt

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is terrible. Toilet not bolted to floor, tv gets only one channel, remote broken. Water smells and only lukewarm, not warm enough for shower. Lamp shades missing. Most of light bulbs missing. Grounds and pool area run down and dirty. I checked out ahead of schedule because I couldn't stand it anymore. The only goo thing I can say is the housekeeping ladies did the best they could with what they had to work with.
Stayed 7 nights in Mar 2023
Response from knights Inn on Mar 18, 2023
We apologize for your inconvenience and will be working on improving.Thank you.

4/10 Poor

James, Bradenton

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Strange people roaming thru the parking lot at night, Bums living on the out skirts of the property. constant noise, very unsafe place,, I ending up checking out of hotel at 8 pm due to unsafe location
Stayed 1 night in Mar 2023
Response from knights Inn on Mar 13, 2023
We apologize for inconvenience. Will be working on improving.Thank you.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from knights Inn on Mar 9, 2023
Thank you, for staying with us. We look forward o seeing you back soon.

4/10 Poor

Christopher

Traveled with family
Disliked: Amenities, property conditions & facilities
Paint in room were poor, lamp shades were falling apart, roaches in room, no information in room for wifi or anything else that is normally found in a hotel room.
Stayed 2 nights in Feb 2023
Response from knights Inn on Feb 21, 2023
We apologize for your inconvenience and will be working on improving.Thank you.

4/10 Poor

Elizabeth

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was in poor shape four months after Hurricane Ian devastated the area. Recovery in the area is very slow.
Stayed 1 night in Feb 2023
Response from knights Inn on Feb 9, 2023
we apologize for your inconvenience and working on improving after the Hurricane Ian.Thank you.

2/10 Terrible

MICHAEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from knights Inn on Feb 9, 2023
We Apologize for inconvenience and are working on improving the property.Thank you.

2/10 Terrible

Tom

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from knights Inn on Mar 9, 2023
Thank you, for staying with us.

4/10 Poor

lisa

Disliked: Staff & service, amenities, property conditions & facilities
Expedia charged me close to $350 a night. The walk-in would have been that much for the whole week. They were damaged in the last hurricane. Grounds were a mess. The room next to me hat 4 construction workers who were living there for a fraction of the cost. I guess this why my donation to the cause. Really misleading of Expedia. Shame on you. I’m a disabled senior with li tied funds but found myself in a bind for lodging
Stayed 1 night in Jan 2023
Response from knights Inn on Jan 28, 2023
we apologize for your inconvenience and will be working on improving.thank you.

6/10 Okay

Andrew

Stayed 1 night in Jan 2023
Response from knights Inn on Mar 9, 2023
Thank you, for staying with us.

2/10 Terrible

Edelis

2/10 Terrible

Sharon Liitlefield

Disliked: Staff & service, amenities, property conditions & facilities
Rude staff. Noisy / with loud music and loud conversation right outside my door. Booked 2 beds.. only got 1 w/ no cots avail. They blamed it on booker but my confirmation clearly said 2 queen beds. Nasty bed spread w/ cigarette burns. 2 flat old pillows Cig butts all over parking lot. This place was disgusting
Response from Guest Relations on Dec 15, 2022
Dear Sharon,Thank you so much for reaching out, though we're sad to learn that you didn't have the exceptional visit we strive to provide our valued guests. What you have shared is a poor reflection of the high-quality standards we strive to adhere to, and we will share your concerns with the respective teams so immediate improvements can be made. This is not the lasting impression we want to leave you with, so please allow us to demonstrate our true caring spirit of hospitality the next time your travels bring you to Arcadia.

2/10 Terrible

Sharon Liitlefield

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked room w/2 beds. Got a rooms/1 bed. Cigarette burns inn.spread Noisy loud music right outside my door. Just a really bad experience
Stayed 1 night in Dec 2022
Response from knights Inn on Dec 9, 2022
we apologize for your inconvenience and will be working on improving issue.thank you.

2/10 Terrible

Geena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was disgusting. The room had blood on the wall,spiderwebs in the bathroom and dirty sheets. Not to mention I was supposed to get 2 queen beds and was given 1 full bed. I brought it up to the manager and they told me it was not their issue to deal with hotel.com.
Stayed 1 night in Sep 2022

2/10 Terrible

Ralph

Disliked: Staff & service, amenities, property conditions & facilities
It was like a welfare motel people sitting outside my window music till 3am ambulance came and took somebody out on a strecher
Stayed 2 nights in Sep 2022
Response from knights Inn on Sep 20, 2022
We would like to Apologize for your inconvenience and will be working on improving issues.

6/10 Okay

Ryan

Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst motel I have stayed in a long time
Even though I had the confirmation email from the hotel, they said my reservation was canceled, so they charged me at the desk. I had reserved a non-smoking room. I got a smoking room; it stunk, and there were burn marks on the blanket. I stepped into the room, and a roach ran right in front of me. I turned on the light next to the door to find a lamp fixture with a bare bulb and no lampshade. I looked at the ceiling and saw that the smoke detector had been removed. I went to the bathroom to find the toilet paper dispenser hanging on the wall by one screw(ever hear of drywall screws??) I was thankful to have toilet paper at this point. I turned the AC (control cover fell off in my hands) on only to discover that it blew straight up the curtains and was cooling the windows and nothing else. I used my cane to block the curtain against the window so the AC could blow into the room. It was pointless as after 30 minutes the AC was just blowing lukewarm air and not cooling anything. I turned on the light next to the bed and it took three tries for the push button to work --- it would not turn off, however, so I had to reach behind the nightstand with the non-working clock to unplug it from the wall. When I laid down to sleep, I saw two roaches climbing up the wall. Somehow I managed to sleep but woke up to the floor soaking wet, including the backpack that I laid next to the bed, from the AC. TV and mini fridge worked so you have to give them that.....
Stayed 1 night in Aug 2022
Response from knights Inn on Sep 20, 2022
We Apologize for your inconvenience and will be working on improving on issues.

10/10 Excellent

Juan carlos

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from knights Inn on May 17, 2022
Thank you, for staying with us and we look forward to seeing you back soon.

2/10 Terrible

Dayane

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty place, rude receptionist, dirty sheets, full of cockroaches, I had to buy sheets and towels, I do not recommend
Stayed 2 nights in Apr 2022
Response from knights Inn on May 2, 2022
you and your friends were partying outside till 2.30 am complaining from the time you checked inn. YOU MADE A MESS IN THE ROOM Dont come back.

2/10 Terrible

Elivelton Lucas Da

Stayed 2 nights in Apr 2022

2/10 Terrible

Meka

Stayed 2 nights in Apr 2022
Response from knights Inn on Apr 6, 2022
Thank you, for staying with us.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from knights Inn on Mar 23, 2022
Thank you, we look forward to seeing you back soon.

2/10 Terrible

Shermaine

Disliked: Cleanliness
It’s a dump the money they charge is for 3 & 4 star hotel and this is 0 star
Stayed 2 nights in Mar 2022
Response from knights Inn on Mar 22, 2022
We apologize for your inconvenience. Thank you.

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from knights Inn on Mar 22, 2022
Thank you, for staying with us.

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The floors were dirty ur feet got black an floors were sticky
Stayed 6 nights in Feb 2022
Response from knights Inn on Mar 7, 2022
We apologize for the inconenience.