Ratings based on 264 Verified Reviews

3.2 out of 5
60% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Sebring fl

Wouldn't stay there

Posted Mar 7, 2017
Roach infested my family wasn't pleased at all. Just wasn't pleased at all. Rooms supposed to be renovated but that's another story.
Comment from Hotel Management
Mar 13, 2017 by Manager, Hotel Management
We appreciate you sharing a review of your stay. Our brand follows strict industry standards to ensure our guests have an enjoyable and pest-free visit so we apologize if this was not your experience. We never want to disappoint our guests and we hope to welcome you back for a superior experience in the future. Warm regards, Sanjay Patel - General Manager
3 out of 5
by A verified traveler

Any port in a storm.

Posted Mar 4, 2017
Pros: Location.
Cons: This place is just tired. Inside is in better shape than outside.
Location: Very convenient to Sebring race track. Slightly north of Sebring.
Old and tired out. Staff helpful and pleasant. Nothing bad found or happened. The place is just a little sad. Served my needs.
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Thank you for being our guest at our hotel and sharing your feedback. We are pleased to read our convenient location and courteous staff were to your satisfaction. We also value your observation in regard to our property and will share your concerns with the future enhancement team as we plan any changes. It was our pleasure hosting you, and we hope you will consider us again in the future. Warm regards, Sanjay Patel, General Manager
1 out of 5
by A verified traveler from Pinehurst

Not suitable at any price!

Posted Feb 4, 2017
Pros: Bed linens were nice.
Cons: Cooperative staff to assure peace and quiet at night. Better quieter ventilation system. Decent breakfast.
This is a very dated hotel and there is NO elevator. We were assigned a room on the second floor. Because I'm having knee replacement the end of February, I asked if there was anything on the first floor and was told NO. So we hauled our luggage to our second floor room. We were guaranteed a king bed but discovered the room had 2 queens. I called the desk and they then reassigned us a king on the first floor. This after we were assured there were no king rooms on the first floor! We stayed in Sebring apparently at the time when there was a drone racing competition. At 11:30 that night, 2 drones began racing behind the hotel! After a few minutes the noise stopped, and we went back to sleep. At 12:30 it started up again. I called the front desk. I asked her to speak to the people piloting the drones or to summon the police since they were disturbing the police. She said she would be willing to call their room (they were outside, not in their room - hello?) And she refused to call the police, saying that these were hotel patrons and did not want to offend them. Argh! At 2:30 the noise started up again. So we turned on the room ventilation system (which sounded like a truck engine) and that drowned out the sound of planes. After 5 hours, we got up and had what they called breakfast. Food was inedible.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for staying with us and for your candid feedback. I apologize that my staff were unable to resolve your problem in regards to noise from other guests. Failure to timely respond to a guest's request is a serious mishap on our part to provide the level of service expected of us. Your comments have been shared with my management team for further review and improved coordination of efforts. I thank you for bringing this to my attention, and I do hope you will consider a return visit. Warm regards, Sanjay Patel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from west palm beach

nice hotel convienient location

Posted Jan 22, 2017
Pros: location and price
Cons: receptionist could smile, but for the price what does it matter
Location: close to shopping and restaurants
Check in was fast and easy. Location to family in Sebring nearby. Room was nice and comfortable and very reasonably priced.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thank you for posting a feedback of the Quality Inn & Suites Sebring while visiting your family in the area. I'm glad to know our location close to nearby eateries and shopping outlets was perfect for your needs. It’s also pleasing to read you liked your room and the amazing value we offer. We appreciate your business and look forward to hosting you again in the future. Warm regards, Sanjay Patel General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale, Florida

Convenient. Right on U.S. 27.

Posted Jan 21, 2017
Except for the smell of the hotel room (it was very stuffy), I was satisfied with the accommodations. It seemed that my room was renovated.
Comment from Hotel Management
Jan 22, 2017 by General Manager, Hotel Management
Thank you for choosing to stay with us and for sharing your comments online. We are pleased you had a pleasant stay while you were here. However, I am sorry the smell compromised your experience. I have personally followed up your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback, and we hope to welcome you back soon. Warm regards, Sanjay Patel, General Manager
1 out of 5
by A verified traveler

Posted Jan 6, 2017
Pros: Nothing what so ever.
Cons: Every thing
The WiFi didn't work all over the hotel except the front office. Had people working on it before we got there but still wasn't working. The TV channels were very limited example: NO ESPN. We were going to stay seven day's and left in one. Expedia did a wonderful job of getting my six unused day's refunded. I've said all I'm going to about this subject thank you
Comment from Hotel Management
Jan 8, 2017 by GM, Hotel Management
Thank you for being our guest and for taking time to review your stay. I am so sorry for falling short of your expectations and that we were unable to fix the internet connectivity while you were here. Our service provider has been made aware of the problem and we are working to ensure we have the proper connectivity throughout the hotel. Additionally, we're sorry we only had limited channel selections to offer this time, but we're excited to let you know we're updating and modernizing television sets throughout the hotel this year. We're glad you were our guest, and we hope you'll stay with us again for a better experience. Warm regards, Sanjay Patel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Jan 4, 2017
Nothing fancy but very clean and nice, the staff very nice will stay again
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Thank you for being our guest at the Quality Inn & Suites Sebring, and we are delighted you enjoyed your stay! We appreciate your positive comments, especially about the great value we offer as well as our spotless property and the exceptional service. We hope to see you again the next time your travels bring you to Florida! Warm regards, Sanjay Patel General Manager
2 out of 5
by A verified traveler from Florida

Bugs in every room!

Posted Dec 28, 2016
Was moved to three different rooms. Woke up in the middle of the night each time to find bugs crawling on the walls, the tables, and even the bed...disgusting!
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Thank you for being our guest and for taking the time to review your stay. We are so sorry for the unwelcome visitors in your guest rooms and that we did not properly resolve the situation to your satisfaction. We are highly concerned about your experience and have immediately brought this to the attention of our current pest control contractor. Our staff's main priority is to provide a clean and comfortable room for each guest and we obviously failed in your case. Please know this is not usual or customary for us. We do hope you give us another chance in the future. Warm regards, Sanjay Patel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Weekend with nephew

Posted Dec 19, 2016 on Orbitz
Pros: Friendly staff and great breakfast.
Cons: Bathrooms
Location: North Sebring, bordering on Avon Park. Close to shopping and state park. Close to restaurants of different "flavors."
Great free breakfast. Could not tell that the hotel restaurant was open for business. Nice outdoor pool, unfortunately not heated. Bathroom (toilet/bathtub) a little crowded. Overall, a good stay and would return.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Thank you for choosing the Quality Inn & Suites Sebring for your weekend stay. We are happy to note you and your nephew enjoyed your time with us and especially enjoyed the complimentary breakfast selections each morning. It was a pleasure having you as our guest, and we can't wait to be of service to you again. Warm regards, Sanjay Patel, General Manager
5 out of 5
by A verified traveler

Posted Dec 18, 2016 on Hotels
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
We appreciate you taking the time to share your wonderful ratings with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back soon to the Quality Inn & Suites Sebring. Warm regards, Sanjay Patel, General Manager