Find Historic Hotels in Heartside, MI

"Hotel changed owners after I had booked, and I was informed on arrival they did not have breakfast available, which was a major reason we booked here. Hotel is also under construction, which they also do not have on the listing. As most of the area was booked up we decided to stay and we're eventually offered a partial refund. We have not yet received the refund but only checked out this morning. We like that the family suite has room for six people, and it was fairly clean. The bathroom door is a bit awkward, and one of the cabinets was falling apart. We stayed three nights and had no housekeeping. The entire stay, even had to take our own towels down to the front desk to get clean towels. Overall this hotel just doesn't care for true customer service anymore."

"Very sketchy place. They don't take cash. Homeless people lingering around the parking area. Not very hospital"

"Everything is great. I will come back. The breakfast and the whole setup was great."

"Great hotel but, for the price, the beds weren’t very comfy, the pillows were super flat and it was pretty loud. Staff were all great, especially in the bar. Beautiful view!"

"The Amway is always a class act. We stayed in the older Pantlind side on request. Just love it. Our in room coffee maker delivered undrinkable, tea looking coffee, and we didnt see a container to put ice in for our wine. It also would be great if the parking wasnt so expensive if you stay at the hotel. Overall a great stay otherwise. They let us check in before 4. We will be back."

"Amazing stay, friendly staff, delicious food! "

"Cool room layout, great location"