Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Well positioned close to golf courses and to shops

Posted Jan 19, 2016
Pros: Location and modern well equiped.
Cons: Greater internet allocation.
Very friendly and willing staff, rooms well resourced with great cooking and washing facilities. Rooms quiet and spacious.
Comment from Hotel Management
Feb 1, 2016 by Wendy K., Owner / Manager, Hotel Management
Thank you David, great to hear that you enjoyed our friendly service and facilities. We look forward to welcoming you to Quest Moorabbin again in the future.
5 out of 5
Recommended
for Couples
by Richard

Posted Nov 9, 2015 on Hotels
Comment from Hotel Management
Dec 11, 2015 by WendyK, Hotel Management
Thank you - appreciate your endorsement!
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 4, 2015 on Hotels
I booked and payed for 3 people. And then one of the bed was a fold out. Usually wouldn't mind but it was extremely uncomfortable, could feel supports through mattress. This really let down the otherwise pleasant stay.
Comment from Hotel Management
Nov 9, 2015 by WendyK, Hotel Management
Thank you for your feedback about your recent stay at Quest Moorabbin. Obviously we are disappointed that you didn't find the sofabed as comfortable as expected. If you would like to contact us directly we'd appreciate knowing which apartment you stayed in so we can check if the sofabed needs replacing. For your next stay, you may prefer one of our 2 Bedroom Apartments that have either King or 2 x Single beds in each room. We look forward to you visiting us again and hope that in the meantime you will contact us. Kind regards,
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 28, 2015 on Hotels
Clean, quite. Good location. Pillows left a bit to be desired.
Comment from Hotel Management
Nov 2, 2015 by WendyK, Hotel Management
Thank you for taking the time to provide feedback on your recent stay at Quest Moorabbin. It is good to hear you found our accommodation clean and quiet. The location is very convenient when travelling to the south-east Melbourne region. We are disappointed that you didn't find the pillows so comfortable. We recognise this is such a personal preference and often get positive feedback about our pillows. However, on your next stay please let us know the type of pillow you like as we have a few options available. We look forward to you staying at Quest Moorabbin again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location for purpose of our stay

Posted Oct 20, 2015 on Wotif
Pros: Well appointed.
Cons: A lift would have been helpful rather than lug suitcases up stairs.
Location: Beach not far away.
Pleasant stay. Even though it was brief, our expectations were met at Quest.
Comment from Hotel Management
Oct 28, 2015 by Wendy K, Hotel Management
Thank you for your feedback about your stay with us at Quest Moorabbin. The beautiful Mentone and bayside beaches certainly are a nice attraction! We understand your comment about a lift being helpful! In the absence of this, we are always happy to assist with your luggage, so please don't hesitate to ask on your next visit. Alternatively feel free to request a ground floor room when booking.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 17, 2015 on Hotels
Stayed 2 nights in two bed room apartment. Spacious and very clean. Good room service apart from failing to fill up things for coffee/tea making.
Comment from Hotel Management
Oct 27, 2015 by WendyK, Hotel Management
Thank you for providing your feedback about your recent stay at Quest Moorabbin. We regularly receive positive feedback about our spacious apartments and the great work our housekeeping team does in keeping the rooms clean. We offer daily servicing apart from Sundays and Public Holidays, at which time the amenities in the room are replenished. We are always happy to provide extras at Reception if additional supplies are needed. Our apologies that you didn't have enough coffee/tea - that's important feedback for us. We look forward to welcoming you back to Quest Moorabbin.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2015 on Wotif
Peaceful location within walking distance of ammenities and my training course
Comment from Hotel Management
Oct 28, 2015 by Wendy K., Owner /Manager, Hotel Management
Thank you for your response. We're happy to hear you enjoyed Quest Moorabbin's quiet, yet convenient location. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Helpful staff

Posted Oct 4, 2015 on Wotif
We were looked after so well - couldn't fault the staff - many thanks to them especially Tina
Comment from Hotel Management
Oct 6, 2015 by Wendy K, Hotel Management
We're so happy to hear that you enjoyed the fantastic service levels at Quest Moorabbin. Tina really is one in a million! :)
4 out of 5
Recommended
for Families
by A verified traveler

Clean and comfortable

Posted Sep 16, 2015 on Hotels
Our reason for staying at Quest Moorabbin was its location - it was close to where we needed to be. The hotel was clean and comfortable and reception staff was friendly, helpful and efficient. The only quibble I have is that Airport shuttle is listed as a service on the Hotel.com site. However, this is a limited service and not available on weekends. Maybe this needs to be made clear on the website, especially as I did not get a response to my online query about the airport shuttle service. A reliable chauffeur service is available ($120 to the airport).
Comment from Hotel Management
Oct 6, 2015 by WendyK, Hotel Management
Thank you for your feedback regarding your stay at Quest Moorabbin. We are happy to hear you had a great experience with us. We appreciate your feedback regarding our shuttle service and are reviewing the wording on-line to ensure it is clear to prospective guests. Quest Moorabbin offers a pre-booked shuttle service to/from local businesses and attractions Mon-Fri. We also work with a third party chauffeur company that provides airport transfers 7 days per week. This can be organised directly through Quest Moorabbin and charged to your room account. We hope this clarifies our services and we look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Albury

Close to work

Posted Sep 2, 2015 on Wotif
The Hotel rooms were spacious, clean and well appointed. The staff were friendly and helpful.
Comment from Hotel Management
Sep 4, 2015 by Wendy K, Hotel Management
Thank you for your feedback Bill. We're happy to hear you appreciated our spacious apartments and friendly service. We look forward to your next visit.