Seasonal outdoor pool, sun loungers

Reviews of Quality Inn & Conference Center

2.5 out of 5
Quality Inn & Conference Center
3450 Highway 25b, Heber Springs, AR

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 287 reviews" "
Rating 8 - Good. 104 out of 287 reviews" "
Rating 6 - Okay. 31 out of 287 reviews" "
Rating 4 - Poor. 12 out of 287 reviews" "
Rating 2 - Terrible. 3 out of 287 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia L

Traveled with family
Older motel. In need of some repair. Rooms were clean. Staff was friendly and helpful. Breakfast was nice, but nothing extraordinary. Typical for most breakfast. We would stay there again if in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience. Clean, quiet and peaceful! Needed that.
Stayed 2 nights in Jan 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Joseph

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Denise

Stayed 1 night in Jan 2024

10/10 Excellent

Alysse

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lynette

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property shows some wear. The bathroom lights were not very bright, but the room was clean, the staff were friendly. Ran out of bread for toast at the breakfast well before 9, and did not replenish. Limited options at breakfast for gluten sensitive people, but thats the case pretty much eveywhere.
Stayed 4 nights in Dec 2023

10/10 Excellent

SHELBY

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff. Very clean room and property.
Stayed 1 night in Dec 2023

6/10 Okay

Jesse

Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were able to move me to a different room at the last minute due to unforeseen challenges on my part, so this was most appreciated. Room was clean. Pillows were very uncomfortable. Fridge made some odd random noise that was disturbing. Air unit was also more loud that necessary. Overall the place just needs work, you can see where it needs to be painted and drywall needs repair. Pancake machine was also broken but fortunately they had enough other choices for breakfast.
Stayed 2 nights in Nov 2023

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was comfortable and the room was clean. There were some obvious updates needed but that is understandable. We saw only 3 employees and they were very accommodating. We would certainly recommend this location to anyone staying in Heber Springs Arkansas!
Stayed 1 night in Nov 2023

8/10 Good

Brian

Liked: Staff & service
Disliked: Cleanliness
Room obviously not cleaned. Lid to cup on floor. Dust and dirt all over floor. Not restocked with coffee and creamer. Bed was comfy and a/c worked well
Stayed 1 night in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Property very dated but clean & staff very nice.
Stayed 1 night in Oct 2023

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Scott

Stayed 1 night in Sep 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the dog friendliness. Would rather be as far away from construction workers as possible because they set our dogs to barking coming and going at night.
Stayed 5 nights in Sep 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, as well as the property. The staff was friendly. We had no real issues with anything while we were there. We would most definitely stay here again.
Stayed 2 nights in Sep 2023

8/10 Good

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Nice hotel with great keyless entry and trouble free WiFi
Stayed 1 night in Aug 2023

8/10 Good

Roger

Stayed 3 nights in Aug 2023

6/10 Okay

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the convenience of their location. The breakfast was really good. The only thing I didn't like was the comfort with the hide-a-bed. It was easy to pull out and put up but the frame was squeaky and noisy. Also I could feel the springs of the bed frame as I slept or tried to sleep. It wasn't comfortable at all. However, it was all that was available at the time I booked.
Stayed 2 nights in Jul 2023

4/10 Poor

charles

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Building was out dated , but clean. Staff was very nice and helpful. Door lock broken and would only open with staff help. Shower would not drain quickly.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish the free breakfast had not ended at 9. We like to sleep a little later on vacation sometimes.
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Have stayed there several times as it is a nice place to stay for the cost and for its proximity to the Little Red River Fishing. The staff is great and accommodating. The only issues I have are that there always seems to be something that is not quite working; however, this is not a deal killer.
Stayed 2 nights in Jun 2023

8/10 Good

Kyle

Stayed 2 nights in May 2023

6/10 Okay

Anna

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were great and super nice. Our bedding had stains on them (including spots of blood.) Found a used dental floss right outside the bathroom. Pretty positive the lotion that was left by the shampoo and conditioner had been used. The beds were very uncomfortable. Cleanliness just wasn't up to my standards. Not $150 worth..
Stayed 1 night in May 2023

10/10 Excellent

Albert

10/10 Excellent

Jesus

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful place and clean
Stayed 1 night in Oct 2022

8/10 Good

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fresh and no smoke smell but needed better quality type of sheets.
Stayed 1 night in Oct 2022

10/10 Excellent

Peggy

Liked: Staff & service, amenities, property conditions & facilities
The motel was super clean. Staff was super nice. Excellent place to stay for the price. Also had very comfortable beds.
Stayed 3 nights in Oct 2022

8/10 Good

Chelsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Ronald

Stayed 4 nights in Sep 2022

10/10 Excellent

Amanda

Stayed 1 night in Aug 2022

8/10 Good

Kristie

Stayed 1 night in Aug 2022

6/10 Okay

William

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was clean, but the wifi didn’t work well, and the door didn’t latch properly. You could see light through the jam of the door. The beds were not very comfortable, especially the pull out couch.
Stayed 3 nights in Jul 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022

8/10 Good

Chelsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the room was the only complaint we had. Supposed to have been a non smoking room, but it smelled like a smoker had been in there for years. That is one of the hardest smells to get out of walls etc., So maybe that was the problem.
Stayed 1 night in Jul 2022

8/10 Good

Cleo

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Enjoyed our stay.needs to be up graded
Stayed 2 nights in Jun 2022

4/10 Poor

edson

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Look for other options...
Needs urgent remodeling...Bad breakfast
Stayed 4 nights in Jun 2022

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

James

Liked: Cleanliness
Disliked: Amenities
Liked the price. The location is okay, away from noise, but not near food. The breakfast was very disappointing, just a frozen burrito I could have found at a convenience store, and not a good on either.
Stayed 1 night in Jun 2022

8/10 Good

Vicente

Stayed 2 nights in May 2022

10/10 Excellent

Tammy Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice. The bed was comfortable.
Stayed 1 night in May 2022

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2022

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Arkansas Family Trip
The hotel itself was very good and I would recommend it to anyone staying in Heber Springs. My only complaint was checking in, the girl at front desk kept us waiting to check in while on the phone answering numerous questions for a future guest instead of politely putting the person on hold.
Stayed 1 night in Apr 2022

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Heber Hotel.
Nice clean inexpensive hotel. Not bad for a night or two visit. Clean simple rooms with nice showers.
Stayed 1 night in Apr 2022

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Robert B

Liked: Cleanliness, staff & service, amenities
The hotel needs to refurbish the outside stairs. They were rusty.
Stayed 2 nights in Apr 2022