Ratings based on 114 Verified Reviews

4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from South Mississippi

It was great except breakfast, needed bacon.

Posted Apr 2, 2018
Pros: The fact it was very clean.
Cons: The breakfast needed meat.
Very courteous workers. The room had everything you would need.
Comment from Hotel Management
Apr 3, 2018 by J.J., Hotel Management
Thank you for staying with us. We appreciate your input and will take it all into consideration. I have shared your thoughts with my staff and they join me in thanking you. Hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 10, 2018
Great friendly staff and a great pet friendly value.
Comment from Hotel Management
Mar 12, 2018 by J.J., Hotel Management
Thank you for staying with us. We appreciate the input on our property. Hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

I enjoyed my stay and slept well .

Posted Feb 27, 2018
Hotel host were very polite and we enjoyed our rest that night and our breakfast the next morning they were very helpful in our check out because we checked out early they explained how to contact Expedia how to get our stay refund owed us .
Comment from Hotel Management
Mar 1, 2018 by J.J., Hotel Management
Thank you for staying with us, Ronnie. We appreciate your business and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Value

Posted Jan 25, 2018
The hotel is very well run with attentive staff. It is an older facility but well kept and provides a great value.
Comment from Hotel Management
Jan 26, 2018 by J.J., Hotel Management
Thank you for staying with us. We appreciate your input and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Dec 3, 2017
Excellent value. This is an older facility but well run and dog friendly.
Comment from Hotel Management
Dec 4, 2017 by J.J., Hotel Management
Thank you for staying with us. We appreciate the great scores and kind words you've given to our hotel and staff. Hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from fort smith, ar

Great Value

Posted Nov 27, 2017
Excellent room, very clean, good breakfast, great staff
Comment from Hotel Management
Dec 4, 2017 by J.J., Hotel Management
Thank you for the input on our hotel and staff. I'm so glad you had a nice visit. We appreciate your business and hope to see you again soon!
4 out of 5
by A verified traveler

Overall it was a great stay!

Posted Nov 21, 2017 on Hotels
I wan only there for one night. Had business at one of our facilities in Heber Springs. The evening checkin was pleasant and the morning checkout was also pleasant and quick. Grabbed a muffin from the bfast table which was great because I was running late. The bathtub did not drain properly which I reported when I checked out and she thanked by me and advised she would have it fixed. The only issue I really had was that they had no vending machines and in order to purchase the goods they have for sale at the front counter, you either have to have cash or spend at least ten dollars and get charged a 2.95 fee, which I thought was rediculous.
Comment from Hotel Management
Nov 25, 2017 by Jennifer, Hotel Management
Thank you for staying with us. I appreciate the input you've given on our hotel. I do apologize for the tub and the issues you had with our Market Place. The Market Place is a fairly new concept to us, so any input is greatly appreciated. Thank you very much, and hope you can visit us again soon! J.J.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2017
Everything needed for a comfortable stay plus a microwave and small fridge.
Comment from Hotel Management
Oct 30, 2017 by J.J., Hotel Management
Thank you, I'm glad you had a pleasant stay with us. Hope you can return soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, Tenn.

Nice hotel!

Posted Oct 16, 2017
Have stayed here several times and always had a pleasant experience. Nice rooms, friendly staff and good price for the rooms. Close to lake and city. We will be back
Comment from Hotel Management
Oct 17, 2017 by J.J., Hotel Management
Thank you, Sharon, for staying with us! I'm so glad your experiences at our property have been so pleasant. We appreciate your business and hope to see you again soon!
5 out of 5
by Donna

Great stay

Posted Sep 22, 2017 on Hotels
The staff were very friendly and helpful and our room was clean, spacious and comfortable. The location was very convenient, as well. It was 90° the night we were there, so we appreciated that they kept the pool open past Labor Day, too. Will definitely stay again.
Comment from Hotel Management
Sep 29, 2017 by Jennifer, Hotel Management
Donna, Thank you for staying with us. I'm so glad you had a nice time. We appreciate the input on our hotel and staff and hope to see you again soon! Thank you, J.J.