Ratings based on 94 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Everything you need in Heber Springs

Posted Jun 26, 2017
Pros: Staff was amazing! Rooms were clean. Bed was large
Cons: I hate it when hotels green-wash. No one believes that you want to wash linens less because of your love for environmentalism...
Hotel was quiet and very close to everything we needed. There is an in-ground pool, large beds and lots of pillows. The room has everything we needed (and a few things we didn't). Very clean. The staff is friendly, courteous and helpful.
Comment from Hotel Management
Jun 27, 2017 by J.J., Hotel Management
Jenna, thank you for staying with us. I'm so glad you had a nice time. We appreciate your input and will use it to make our property even better! Thank you so much!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Staff was really great. Friendly, helpful. Room was comfortable and clean. If I'm ever in Heber Springs, Arkansas again, I would stay there.
Comment from Hotel Management
Jun 27, 2017 by J.J., Hotel Management
I certainly hope you can return soon! We thank you for the great scores and kind comments!
4 out of 5
Recommended
for Everyone
by A verified traveler from Conway

Great Stay!!!

Posted May 5, 2017
Best Staff ever especially JJ. Great Breakfast especially the pancake machine. The room was clean, comfortable, and very roomey. It was during Spring festival. Close to everything in town.
Comment from Hotel Management
May 6, 2017 by J.J., Hotel Management
Thank you for staying with us. I'm so glad your visit was nice. We appreciate your business and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean & friendliest staff I've been around lately.

Posted May 2, 2017
Pros: Clean & Friendly staff
A+++, clean & friendly staff. Great service the whole stay.
Comment from Hotel Management
May 4, 2017 by J.J., Hotel Management
Thank you for staying with us! We take pride in our property and work very hard to make each guest's stay pleasant. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Nice

Posted Apr 19, 2017
Always enjoy our stay here. Clean, convenient to stores and lake. Nice staff. No complaints except the stray tomcats sprayed our truck. Yuck!
Comment from Hotel Management
Apr 21, 2017 by J.J., Hotel Management
Thank you, Sharon, for staying with us. I'm glad you had a nice time. I do apologize about "Tom", we are trying to find him a new home. Hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice mote.

Posted Apr 19, 2017
Convenient to all in Heber Springs. Friendly staff. Recommend
Comment from Hotel Management
Apr 21, 2017 by J.J., Hotel Management
Thank you for staying with us. I'm glad you had a pleasant stay. We appreciate your business and hope to see you again soon!
3 out of 5
by A verified traveler from Alabama

Little much in my opinion

Posted Apr 3, 2017
Pros: Clean, breakfast was fair.
Cons: landscaping, business center needs help with computer and printer...not easy to use nor staff informed on how to use. they tried hard, though.
Location: Location unimpressive. Fishing nearby, and lots of it.
I paid $90, and in my opinion, it was a $60 - $75 a night place. Clean, very friendly staff, willing to help, but not very inviting grounds and location. They tried hard to please, however.
Comment from Hotel Management
Apr 4, 2017 by J.J., Hotel Management
Thank you for staying with us. We can use your comments to improve on our property and staff. We appreciate your business and hope you can visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice quite location

Posted Mar 22, 2017
Pros: Off the road a little so no road traffic noise
Cons: Better coffee in the rooms
Location: Near the lake so you can go boating or fishing
We were there during off season so not many other customers which made it nice and quite
Comment from Hotel Management
Mar 24, 2017 by J.J., Hotel Management
Thank you for staying with us. We appreciate your input on our hotel. We hope to see you again soon!
4 out of 5
by A verified traveler

Posted Mar 5, 2017 on Hotels
Overall good, but had to call to get help to get tv sound to operate properly.
Comment from Hotel Management
Apr 4, 2017 by Jennifer, Hotel Management
Thank you for staying with us. I'm glad you had a pleasant stay. We appreciate your business and to see you again soon! Thank you, Jennifer
5 out of 5
by Tom

Clean and decently priced!

Posted Feb 27, 2017 on Hotels
Had a great stay. Checked in late, but the staff was friendly. Nice clean room, just like pictured. I hate when places post pics of their rooms that aren't accurate.
Comment from Hotel Management
Apr 21, 2017 by Jennifer, Hotel Management
Tom, thank you for staying with us. I'm glad we could accommodate your wish list for a nice hotel. We appreciate your business and hope to see you again soon. J.J.