Ratings based on 101 Verified Reviews

4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
This was a nice hotel. The staff was very nice. The room was HUGE! My only complaint was the breakfast was not the greatest. The pancakes and no taste to them and when you added syrup they had a funny taste. Otherwise everything was nice.
Comment from Hotel Management
Sep 19, 2017 by J.J., Hotel Management
Thank you for staying with us. Your input can help us continue to give superior service in the future. We appreciate your business and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Jonesboro

Posted Sep 9, 2017
Nice quiet area but on a main road and close to town. Room was nice, not spotless. Thought the room was a little pricy for a simple room. Staff was very pleasant and helpful with directions.
Comment from Hotel Management
Sep 9, 2017 by J.J., Hotel Management
Thank you for staying with us. We appreciate your input on our property and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, friendly staff

Posted Sep 8, 2017
Really enjoyed the stay. The shower did not drain well, but other than that great room.
Comment from Hotel Management
Sep 9, 2017 by J.J., Hotel Management
Thank you for staying with us. We are so glad you had a nice time. We appreciate your business and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Everything you need in Heber Springs

Posted Jun 26, 2017
Pros: Staff was amazing! Rooms were clean. Bed was large
Cons: I hate it when hotels green-wash. No one believes that you want to wash linens less because of your love for environmentalism...
Hotel was quiet and very close to everything we needed. There is an in-ground pool, large beds and lots of pillows. The room has everything we needed (and a few things we didn't). Very clean. The staff is friendly, courteous and helpful.
Comment from Hotel Management
Jun 27, 2017 by J.J., Hotel Management
Jenna, thank you for staying with us. I'm so glad you had a nice time. We appreciate your input and will use it to make our property even better! Thank you so much!
4 out of 5
by Nicole

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 12, 2017 by Jennifer, Hotel Management
Thank you for the wonderful scores! We hope to see you again soon!
5 out of 5
by A verified traveler

Great place!

Posted Jun 19, 2017 on Hotels
We come to Heber Springs every June for our family reunion and after a bad experience at the motel we usually stayed at last year we decided to try this hotel it was great. The room was huge even with a roll away bed we had plenty of room. Very clean, only problem was the sink stopper in the bathroom sink it was closed and it wouldn't open but they fixed it well enough for us to use it and even offered to fix it right while we were there. There had a great breakfast also, eggs, pancakes, sausage gravy and biscuits all kinds of other things. Only one draw back they had about 7 chairs around the pool and my cousin and I had to stand and watch our kids. We definitely will stay there next year.
Comment from Hotel Management
Jun 27, 2017 by Jennifer, Hotel Management
Thank you for staying with us! I'm so glad you had a good at your family reunion and at our property. We appreciate your business and hope to see you again soon! Thank you so much! J.J.
5 out of 5
by Patricia

Great place to stay

Posted May 21, 2017 on Hotels
We r semi truck drivers bobtail to hotel. Went shopping in town did laundry. Everyone extremely nice and helpful even in town !
Comment from Hotel Management
Jun 27, 2017 by Jennifer, Hotel Management
Thank you for staying with us! We hope you can visit again soon! J.J.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2017
Staff was really great. Friendly, helpful. Room was comfortable and clean. If I'm ever in Heber Springs, Arkansas again, I would stay there.
Comment from Hotel Management
Jun 27, 2017 by J.J., Hotel Management
I certainly hope you can return soon! We thank you for the great scores and kind comments!
4 out of 5
Recommended
for Everyone
by A verified traveler from Conway

Great Stay!!!

Posted May 5, 2017
Best Staff ever especially JJ. Great Breakfast especially the pancake machine. The room was clean, comfortable, and very roomey. It was during Spring festival. Close to everything in town.
Comment from Hotel Management
May 6, 2017 by J.J., Hotel Management
Thank you for staying with us. I'm so glad your visit was nice. We appreciate your business and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean & friendliest staff I've been around lately.

Posted May 2, 2017
Pros: Clean & Friendly staff
A+++, clean & friendly staff. Great service the whole stay.
Comment from Hotel Management
May 4, 2017 by J.J., Hotel Management
Thank you for staying with us! We take pride in our property and work very hard to make each guest's stay pleasant. We hope to see you again soon!