Ratings based on 3 Verified Reviews

4.3 out of 5
5.0 Room cleanliness
5.0 Service & staff
4.3 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by red girl sally from london

Luxury hotel , great for relaxing

Posted Dec 12, 2013
Pros: Fab room, with a balcony and a great view over Lake Constance. Personal attention from staff, the owner greeted us and bade us farewell. Great food.
Location: It was December. It is a sleepy town, many shops were closed. Seems to be a summer walking place. Pool and spa entertained us,
So the first thing to note is to be careful when you search for a hotel that you're Looking for a location and not a region. We searched for Appenzell, and booked this without noticing that we were in the region, not the town. Our fault. That said, the hotel is in a gorgeous setting and the bus from st Galen offered stunning snowy vistas. The hotel was full of older Swiss people recovering from leg and foot operations . Instead of wine coolers at tables, there were holders for crutches. There is a gorgeous spa and treatment rooms. A fab poo, steam room , sauna and outdoor hot tub, all of which we enjoyed ,even in December. We think we were the only mobile couple there! But it was a quirky adventure !
Comment from Hotel Management
Jul 13, 2016 by GM, Hotel Management
Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2016
angenehmes Zimmer, sehr gutes Frühstück, wunderbarer Blick auf den Bodensee
Comment from Hotel Management
Jun 15, 2016 by Erich Dasen, Hotel Management
Lieber Anonymous Ganz herzlichen Dank, dass Sie das Hotel Heiden für Ihren Aufenthalt gewählt haben und sich die Zeit genommen haben einen Review zu schreiben. Wir freuen uns, wenn wir Sie schon bald wieder bei uns begrüssen dürfen, z.B. für das Sommer BBQ mit Marcus C. King als King Elvis am 24. Juni Herzlichst Erich Dasen, Gastgeber
5 out of 5
Recommended
by A verified traveler from Augsburg

Angenehmes Hotel in Appenzell-Ausserrhoden

Posted May 1, 2011
alles einwandfrei.
Comment from Hotel Management
Jul 13, 2016 by GM, Hotel Management
Thanks