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"Great customer service! Great location!"

"The hotel had a wonderful German charm and the rooms looking over the river had a beautiful view. Very pleased with our stay!"

"We love Holiday Inn Express, never disappoints."

"Our room was perfect! Staff was friendly and sweet! The town Christmas lights were beautiful! EXPEDIA was an amazing help!!"

"The room was Dusty the AC filter had not been cleaned in long while and had clean the bathroom before I shower"

"excellent customer service"

"THe only problem was important. I reserved a room with 2 queens ans a couch. As checkin "kelly" confirmed we had 2 queens and a couch. But the room did not have a couch. When i went back to lobby "kelly " said sorry we are sold out so i cant exchange. I made the reservation over 2 months ago. "

"Great place to stay in the heart of everything in Helen within walking distance to all the shops and restaurants. Staff was very friendly and welcoming. Room was clean and updated. Overall was a great stay for two nights with family while visiting over the Christmas season. We would definitely stay again. My only complaints are water pressure in shower is too low and it’s hard to get the water temperature just right it’s either scorching hot enough to almost burn you or it’s freezing cold. Bed is too firm. The family staying in the room next-door let the kids run around the hotel at 10:45 PM at night slamming doors consistently but no one seemed to say anything. Coffee in lobby was luke warm had to walk to a nearby coffee shop to get coffee. Continental breakfast was as expected. "

"This is my 3rd time staying here and 1st time in a cabin, I must say it wasn't what I thought we were getting. 1and a haft bathrooms for 6 person plus the cabin showed being on the river and it was not. Nice place to stay but not what was advertised. "