Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
66% of guests recommend
2.4 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Helen, GA.

Posted Jan 8, 2016
Pros: Staff is friendly and rooms are clean.
Location: Close to activities in Helen, GA.
Stayed only for one night while visiting the city of Helen. Had a wonderful time.
3 out of 5
Recommended
for Everyone
by A verified traveler from SC

Close to town

Posted Dec 18, 2015
Pros: location
Cons: remodel
Bed slept well, no refrigerator, room was clean but old.
2 out of 5
by A verified traveler from helen, ga

Work in progress

Posted Dec 17, 2015
Should not be renting out rooms in this condition. Minimal staff.
2 out of 5
by A verified traveler

Posted Nov 29, 2015
The hotel it not clean.the Orange juice testing like water.not good breakfast
2 out of 5
Recommended
for Couples
by Charles from Augusta

Needs Work!

Posted Nov 3, 2015 on Hotels
They need to upgrade the hotel. I wish I could send you a couple of pictures that I took. Door was missing metal bracket. One of the electrical outlet did not have a cover on it. One Pillow case had stains on it! Eggs at breakfast was horrible.
2 out of 5
Recommended
for Couples
by Jacque from Stockbridge

Posted Oct 27, 2015 on Hotels
It was one night.
1 out of 5
by A verified traveler

Bad experience

Posted Oct 26, 2015
Pros: NOTHING !!!!!
Cons: Tear it down and rebuild.
NO heat on a cool night. The heater smoked upon being turned on to the point it set off the fire alarm. It took twenty minutes to air out the room. The rooms are old and out dated. The fee for a one night stay was tripled due to Octoberfest. Several of the room doors aren't marked causing guest to include myself to play room key roulette. I paid $270 for one night in a room that in Atlanta would charge by the hour.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

About average for the city

Posted Oct 25, 2015 on Hotels
On par for a Helen hotel. Unfortunately on par means old, cleaned ok, and rooms in various states of operation. There were multiple lights out in my room and the old crt TV pulled a poor signal on most channels. Other than that house keeping did clean up and provide the normal fresh towels, soaps, etc...
2 out of 5
Recommended
for Getaway With Friends
by Lyndsey

This traveler left a rating score only Posted Oct 22, 2015 on Hotels
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 20, 2015 on Hotels