Ratings based on 722 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from MS

Happy in Helen

Posted Mar 22, 2017
We stayed at the Country Inn and Suites in Helen. GA one night on our two week driving vacation and were truly impressed with it.............in fact, the best of any that we stayed in. We stayed there several years ago, but it is much better now than when we stayed before.,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2017
Staff was very helpful and provided is with maps and brochures. Good breakfast choices and a heated pool. Overall, very positive experience. Would stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler from jax, Fl.

Great place to stay in Helen, Ga.

Posted Mar 16, 2017
Great place to stay. Staff was friendly and helpful. Gave me a map of the area
5 out of 5
Recommended
for Everyone
by A verified traveler from sunshine state, Florida

Nice hotel and great staff!

Posted Feb 20, 2017
Only thing needing change would be a better grade of toilet tissue! One not so stiff and scratchy ! All else was great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Winterville, GA

Nice hotel a block from the main active street

Posted Feb 17, 2017
Pros: The friendly helpful staff, clean room, clean common facilities both inside and outside. We like that it was away from the noisy street..
Cons: Lack of parking spots was a major issue. Place appeared to be full but we got the only remaining parking space when we returned from the concert.
Location: Hotel is not within an easy walk of most amenities unless you are younger/in much better health but we liked the quiet stay.
The people who worked there were very nice and extremely helpful; room was as clean as could be; all exterior facilities were very well kept and clean. We wished we had tried the breakfast because we left Sunday AM thinking we'd eat a large breakfast late in the AM but many places were either closed because of the winter season or because it was Sunday. We will know better next time. Everything we needed was right there in our room or close by in the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfortable

Posted Feb 16, 2017
Pros: Clean
Location: Helen, GA
Highly recommended - clean throughou Nice room and comfortable bed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atl

Probably best hotel in Helen.

Posted Dec 25, 2016
Very nice staff. Hotel is convenient, clean and busy.
Comment from Hotel Management
Jan 6, 2017 by Emily, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Helen, Georgia. We look forward to your next stay. Thanks, Emily Guest Relations
3 out of 5
by A verified traveler

Dated Hotel

Posted Dec 18, 2016 on Hotels
The hotel is old and run-down, but clean. We had to change rooms as the first one was less than satisfactory. The second room was fine, clean.
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Thanks, Emily Guest Relations
3 out of 5
by A verified traveler

Posted Dec 12, 2016 on Hotels
The room wasn't cleaned or towels weren't refreshed the next morning...however the front desk was able to get us new towels. The wifi speed needs to upgrade too.
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Thanks, Emily Guest Relations
5 out of 5
by A verified traveler

Posted Dec 11, 2016 on Hotels
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Helen, Georgia. We look forward to your next stay. Thanks, Emily Guest Relations