Ratings based on 638 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Atlanta

Nice Clean Hotel

Posted Aug 23, 2016
Pros: Clean.
Cons: no complaints
Location: A reasonable walking distance to the town center
The Hotel was clean and up to date. Air conditioning worked well. The room was very comfortable and quiet. Swimming pool and hot tub were good to relax in at the end of the day. Breakfast had many choices including hot food. We had a great stay at the hotel and would stay there again
4 out of 5
by A verified traveler

Good experience.

Posted Aug 16, 2016
Inn is showing a little age. Still nice & neat. Breakfast was very good.
4 out of 5
by A verified traveler from chicago IL

Great location

Posted Aug 16, 2016
Came in from Chicago, was able to do an early checkin as arrived early. Friendly staff and hotel was clean.
4 out of 5
by A verified traveler from Alabama

Good location. Staff were excellent.

Posted Jul 30, 2016
Pros: Location and price
Cons: I strongly suggest a different brand of cleaning solutions as the air freshener odor is overpowering
Location: River Tubing , multiple restaurants and downtown shopping is all within walking distance
Hotel is centrally located which allows you to walk to the tubing facilities as well as downtown. It is also close to several restaurants. We arrived before check-in time and while our room wasn't ready yet, which was to be expected, the very nice lady at the desk was extremely accommodating and allowed us to go ahead and register and provided suggestions for nearby restaurants. One drawback is the hotel is currently undergoing renovations to the rooms which limited the number of rooms available. when we returned and our room was still not ready we were upgraded to a nicer room free of charge. The only reason I would not recommend this hotel is due to a very strong air freshener/room deodorizer odor throughout the hotel and inside the room. This was noted by other reviewers and I agree it is overpowering. Again I cannot say enough nice things about the staff they were super to work with and should be commended for their great attitudes.
4 out of 5
by A verified traveler

Great location, walked everywhere.

Posted Jul 24, 2016
Hotel was clean and friendly, nice breakfast, located across from Riverside Park which is lovely. Only negative is the use room freshener which was over powering, some people are allergic to fragrances. Other than this it was a very enjoyable stay.
4 out of 5
by A verified traveler from New York

2 Queen Beds!

Posted Jul 22, 2016
I went with a friend for a girls night away. The hotel was clean, comfortable and within walking distance to shops and restaurants.
Comment from Hotel Management
Aug 11, 2016 by General Manager, Hotel Management
Dear Carlie, Thank you so much for taking the time to write about your recent stay with us. We are all thrilled that you guys enjoyed your stay. We look forward to seeing y'all real soon! Sincerely Dana W. Bates
4 out of 5
by A verified traveler

Clean

Posted Jun 13, 2016
The room was clean...that's probably my biggest expectation. The bathroom was also clean but had no towel rods or hooks to hang towels or clothes.
Comment from Hotel Management
Jun 30, 2016 by Guest Relations, Hotel Management
Dear J, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. I am thrilled to hear that y'all had a good time. We hope to see y'all again real soon. Thanks, Emily Adams Guest Relations
4 out of 5
by A verified traveler from Georgia

Nice Hotel and friendly staff!

Posted May 30, 2016
Pros: Clean!
Location: Good location!
Walking distance of activities. Room was a little small, but was nice and clean!
Comment from Hotel Management
Jul 1, 2016 by Emily Adams- Guest Relations, Hotel Management
Dear Joyce, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We appreciate your feedback. We hope to see y'all again soon. Thanks, Emily Adams Guest Relations
4 out of 5
by A verified traveler from Wisconsin

Breakfast had all the offerings we expected.

Posted May 26, 2016
Pros: It was okay, nothing extraordinary about it.
Cons: Pay attention when a customer wants "peace and quiet", especially the senior citizen crowds.
Location: Helen Ga has a number of good "German" restaurants, and is near Anna Ruby Falls and other attractions.
If you want peace and quiet you might opt for a cabin in the woods as with most hotels. We were on the second floor and were kept awake from 1130 till 3:45 am by people on third floor. I finally went downstairs and complained, it stopped shortly after, however, we left the following day to avoid another sleepless night.
Comment from Hotel Management
Jul 1, 2016 by Emily Adams- Guest Relations, Hotel Management
Dear JR, Thank you for taking the time to tell us about your recent stay here in Helen, Georgia. We appreciate your feedback. I am so sorry about the noise, I wish you would have called us at the front desk sooner so we could have made them quieten down sooner. Again I am so sorry. We do hope to see y'all again soon! Thanks, Emily Adams Guest Relations
5 out of 5
by Barry from Albemarle, NC

Posted May 22, 2016 on Hotels
Hotel was great. The service was great with happy workers. They went the extra step to make sure kids staying at the hotel were happy. They have a very good breakfast and they kept it open longer than most hotels.
Comment from Hotel Management
Jul 2, 2016 by General Manager, Hotel Management
Dear Barry, Thank you so much for taking the time to tell us about your recent stay here in Helen, Georgia. We are thrilled to hear that y'all had a great time. I will be sure to pass along your kind comments to our staff. We hope to see y'all again soon! Thanks, Emily Adams Guest Relations