Ratings based on 368 Verified Reviews

3.1 out of 5
60% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from South Carolina

ok, for a 1 night stay

Posted Dec 11, 2017
Pros: The front desk staff and maintenance guy were very friendly.
Cons: Cleanliness and Comfort
Location: The location is great only mins from the strip and right down the street from great restaurants and entertainment.
First, the rooms weren't all ready at 3p check in. The friendly lady at the desk said they were short that day of housekeeping. That's understandable but they all weren't ready until right at 4p. Luckily one was ready and we could stay in that room for the hour. The beds were very uncomfortable with curtains for a spread. The bathroom toilet was disgusting. I don't think it had been cleaned. It was ok for 1 night but no way I would've stayed all weekend. Very friendly front desk staff. They were A1.
Comment from Hotel Management
Dec 14, 2017 by Justin L, Hotel Management
I would like to apologize on behalf of my entire team for failing to meet your expectations. There is also no excuse for having a toilet go uncleaned. And I am sorry for that. The bedspreads are mandatory for all Choice hotels. Much cleaner than thick comforters. We hope you come see us again and we will do everything possible to make your stay better than your last
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2017
We were looking for an affordable place to stay near the Christmas festivities and shops in downtown Helen. Very quick drive to downtown. Was nice to have free breakfast in the mornings. Would stay here again.
Comment from Hotel Management
Dec 10, 2017 by Justin L, Hotel Management
We are glad you enjoyed your visit to Helen and enjoyed your stay with us. We look forward to seeing you in the future. Sincerely,
4 out of 5
by Gregory

Posted Nov 12, 2017 on Hotels
Comment from Hotel Management
Nov 16, 2017
Thank you for your kind words, we look forward to seeing you soon.
4 out of 5
Recommended
for Families
by A verified traveler

A good bed to sleep in

Posted Nov 10, 2017 on Orbitz
Pros: I liked the location.
Location: The hotel is located next to the Helen Tubing and Waterpark. It would be perfect for families.
Econo Lodge is located east of the congestion of Helen, GA. It is an easy walk into the town. The room was spacious and clean. With only a one night stop over in Helen, GA, this hotel was affordable.
Comment from Hotel Management
Nov 24, 2017 by Justin L, Hotel Management
Thank you so much for the kind words about our hotel. We strive to give you the best stay possible. We hope to see you again in our next trip to Helen
1 out of 5
by david

Posted Oct 30, 2017 on Hotels
Comment from Hotel Management
Nov 5, 2017
We apologize that we did not live up to your expectations. If you decide to come to Helen in the future we would like to make it up to you. Sincerely, Justin L
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina Coast

Located in Helen Georgia

Posted Oct 28, 2017
Location: This was besides the leaf viewing season also Fest time in Helen, a true experience compared to our stay of many years in Germany.
The staff were everything you could ask for in a local hotel, we could have had a better stay. they were helpful with our group and we will be back to visit with them again.
Comment from Hotel Management
Nov 5, 2017 by Justin, Hotel Management
We are glad you enjoyed your stay at our hotel and happy you loved the area. We hope to see you again on your next trip to Helen. Thank You Justin L
4 out of 5
by Trent

A nice stay! Great rate thanks to hotels.com.

Posted Oct 25, 2017 on Hotels
Room was clean, however a bit dated. Front desk clerk was friendly and helpful. Parking was crowded but was expected. Only a couple of downsides: They are still using old CRT TVs, they need to be replaced with newer flat screens, and the location of the fridge/microwave/TV only had 2 outlets for power. Had to unplug the refrigerator to plug in the microwave. Nothing major. Overall a nice stay and will be glad to stay again. Thank you Hotels.com for my special price, almost one-third of the local price.
Comment from Hotel Management
Nov 28, 2017
We definitely hope to see you again next time and hopefully this renovation is complete and you will love the new changes. Sincerely, Justin L
5 out of 5
by Cheryl

Mountain getaway

Posted Oct 21, 2017 on Hotels
Very nice area and the place was very comfortable and quiet. I loved the continental breakfast. Staff very pleasant.
Comment from Hotel Management
Oct 27, 2017
Thanks for staying with us, we are glad you enjoyed your stay
5 out of 5
by A verified traveler

Five stars

Posted Oct 16, 2017 on Hotels
Room was clean, everything worked, good size. Breakfast was bagels, fruit, cereal, muffins, juice, sausage biscuits and really good coffee.
Comment from Hotel Management
Oct 18, 2017
Thank you for the kinds words about our hotel. We are glad you enjoyed your stay and look forward to seeing you again in the future Sincerely, Justin L. EconoLodge Helen 706-878-8000
5 out of 5
by Kacidie

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 27, 2017
We are glad you enjoyed your stay. We hope to see you again in the future Justin L Econolodge Helen