Ratings based on 516 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Bike trip

Posted Jan 25, 2018 on Hotels
Very fast check in, desk clerk asked if you needed any info on the area,offered to answer any questions we had about the hotel and the local area. Very nice and spacious room. Easy parking, quiet area.
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Thanks for your feedback. Would love to have you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Nice hotel, good location

Posted Jan 21, 2018
Nice hotel, good staff, and solid breakfast. Main issue was the floor is COLD on the 1st floor (night temps in the 20's) due to open parking area below. Stay on 2nd floor or higher in the winter...
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Thanks for the feedback. Next time we will be sure we are able to accommodate your floor preference.
5 out of 5
by A verified traveler

Off Season Visit

Posted Jan 20, 2018 on Hotels
We visited Helen, Ga in the off season. Benjamin at the front desk was very helpful with suggestions for dinner and other things to do. We ended up extending our stay another night. The hotel is located just 1 block off of Main Street, yet very walkable to the local shops, restaurants and park. Can’t wait to come back in season, we will stay here again. Breakfast was included in our stay, it was fantastic and varied each day. It wasn’t just donuts and cereal. Very satisfied.
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Thanks for your feedback. Thrilled to hear our staff and property was able to completely satisfy your needs.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pelham, AL

Posted Jan 6, 2018
Pros: very spacious
Location: great location - can walk anywhere - but off the main street
Hotel staff was very nice. The room was very spacious and comfortable.
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Thanks for your feedback. We would love to have you come stay with us again.
5 out of 5
by Kevin

Great stay, hotel, and staff

Posted Jan 4, 2018 on Hotels
Great stay for a quick winter trip. The hotel is being remodeled, and it looks great. The only thing I would like to see is the addition of a lock to the sliding door into the bathroom. The staff was great. One person that stood out was Julia. She was so sweet to our children. When the afternoon cookies were gobbled up quickly, my kids were a little disappointed. I jokingly said she should call our room when they were ready....and she did. What a great asset to the hotel and brand to have someone like her. Thank you Julia!!
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Thanks for your feedback. Very pleased to hear our staff showed you what HAMPTONALITY is all about.
5 out of 5
by A verified traveler

Helen

Posted Dec 31, 2017 on Hotels
Was a wonderful stay. We got 2 great recommendations of a place to eat & a great hike with beautiful waterfalls.
4 out of 5
Recommended
for Everyone
by A verified traveler from miramar, fl

Close to Main st

Posted Dec 31, 2017
Great location. With in walking distance to shops and restaurants.
Comment from Hotel Management
Mar 8, 2018 by Adam G, Hotel Management
Thanks for your feedback. Come check out our latest remodel.
4 out of 5
by Matthew

Quick getaway

Posted Dec 29, 2017 on Hotels
Nice hotel right off main street in downtown Helen. We were able to walk everywhere we wanted to go nearby and not have to move the car once we parked. Our biggest drawback was we were given the first room on the main floor so we wound up right outside the breakfast area. We were in a handicap room even though we did not request it so it was very spacious but being so close to the common area we could hear the music being played in the lobby. And when we got up in the morning it was a little weird thinking that the people in the breakfast area knew every time we went to the bathroom. Not sure if we got that room because of the special rate we got or just bad luck but would be willing to stay here again if I wasn't in this room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 23, 2017
The hotel was in a prime location and within a short walk to the town center. The staff was excellent and very friendly and also with great recommendations on restaurants. Overall our stay was great; however, the beds could be more comfortable. We will definitely recommend this hotel.
Comment from Hotel Management
Mar 8, 2018 by Adam G, Hotel Management
Thanks for your feedback. We agree, our location is great.
5 out of 5
by Donna

This traveler left a rating score only Posted Dec 11, 2017 on Hotels