Ratings based on 511 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
Only issue was the bed was really uncomfortable. Had a hard time sleeping
Comment from Hotel Management
Apr 15, 2018 by Adam G, Hotel Management
Thanks for you feedback. Sorry the bed was not to your liking. Hope you will come back and give us another chance. Thanks, Adam
5 out of 5
Recommended
for Everyone
by A verified traveler from sarasota, FL

Great location

Posted Apr 9, 2018
Located just behind the Main Street, the location was perfect. Our room was recently renovated. Very clean and the beds were very comfortable. The staff was very friendly and made excellent recommendations for dining. We had the best time!
Comment from Hotel Management
Apr 15, 2018 by Adam G, Hotel Management
Thanks for your feedback. Glad you enjoyed your stay and we look forward to seeing you again. Thanks, Adam
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Great location

Posted Mar 30, 2018
My husband, daughter and I were very pleased with our stay. It is walking distance to the town of Helen where you will find quaint restaurants and shops. We had free parking, which is wonderful because every one charged for paying around town. Great breakfast!
Comment from Hotel Management
Apr 1, 2018 by Adam G, Hotel Management
Glad you enjoyed your stay here at the Hampton Inn Helen. We would love to have you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Germany town near by

Posted Mar 22, 2018
Very comfortable and friendly. New remodeling so very clean
Comment from Hotel Management
Mar 22, 2018 by Adam G, Hotel Management
Thanks for your response. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2018
Great location, great hotel, definitely will recommend or stay here again!
Comment from Hotel Management
Mar 20, 2018 by Adam G, Hotel Management
Thanks for your response. We would love to have you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel & convenient location in Helen

Posted Mar 4, 2018
From the time we checked in, until the time we checked out everything was excellent. Staff was super friendly and made us feel very welcome and even though they were remodeling, the hotel was really nice and clean. Room definitely exceeded my expectations and will come back and stay again soon! Convenient location in Helen near all the shops and restaurants.
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Hi, Very glad to hear you enjoyed your stay at the Hampton Inn in Helen. Would love to have you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2018
Excellent check in experience. Awesome room, great staff.
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Thanks for your feedback. We are always striving for 100% satisfaction.
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville, SC

Nice hotel, good location

Posted Jan 21, 2018
Nice hotel, good staff, and solid breakfast. Main issue was the floor is COLD on the 1st floor (night temps in the 20's) due to open parking area below. Stay on 2nd floor or higher in the winter...
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Thanks for the feedback. Next time we will be sure we are able to accommodate your floor preference.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pelham, AL

Posted Jan 6, 2018
Pros: very spacious
Location: great location - can walk anywhere - but off the main street
Hotel staff was very nice. The room was very spacious and comfortable.
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Thanks for your feedback. We would love to have you come stay with us again.
5 out of 5
by Kevin

Great stay, hotel, and staff

Posted Jan 4, 2018 on Hotels
Great stay for a quick winter trip. The hotel is being remodeled, and it looks great. The only thing I would like to see is the addition of a lock to the sliding door into the bathroom. The staff was great. One person that stood out was Julia. She was so sweet to our children. When the afternoon cookies were gobbled up quickly, my kids were a little disappointed. I jokingly said she should call our room when they were ready....and she did. What a great asset to the hotel and brand to have someone like her. Thank you Julia!!
Comment from Hotel Management
Mar 5, 2018 by Adam G, Hotel Management
Thanks for your feedback. Very pleased to hear our staff showed you what HAMPTONALITY is all about.