Ratings based on 527 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2018
Wonderful comfortable hotel. Will be staying here everytime we go to Helen
4 out of 5
by A verified traveler

Posted Jun 4, 2018
Comment from Hotel Management
Jun 4, 2018 by Adam G, Hotel Management
Thanks for your review. We would love to have you back anytime!
4 out of 5
by A verified traveler from Metro Atlanta

Posted May 30, 2018
Although itenerary said 3pm, front desk said check in was actually 4pm and we ended up having to wait for our room. There was construction going on everywhere. Other than that the pool was nice, room comfortable, decent view, had a balcony and was a quick walk to the main strip.
Comment from Hotel Management
Jun 3, 2018 by Adam G, Hotel Management
Hi Joseph, Thank you for your response, check-in is indeed at 4 pm but we do try to check guest in early when permitted. We are currently undergoing renovations but we expect them to be completed by mid June. We would love to have you back to see the finished product.
4 out of 5
Recommended
for Everyone
by A verified traveler from Helen

Good Hotel

Posted May 28, 2018
Didn’t come across with any other staff member except The receptionist. Good location.
Comment from Hotel Management
Jun 3, 2018 by Adam G, Hotel Management
Hi Aj, Thanks for your response. We would love to have you back anytime.
4 out of 5
by A verified traveler from Orlando, FL

Posted May 21, 2018
The hotel staff was very friendly. We’re from Florida and encountering people who live in “the south”, is just very comforting! We are planning to come back and consideing in staying at the same hotel. :)
Comment from Hotel Management
May 22, 2018 by Adam G, Hotel Management
Hello, Thanks for the review. Glad to hear you enjoyed your stay here at the Hampton Inn Helen. We would love to have you back. Thanks, Adam
2 out of 5
by A verified traveler

Posted May 5, 2018
Disappointed...Management allowed roof repair to start 7:00 a.m. We cut our stay short because of noisy conditions.
Comment from Hotel Management
May 6, 2018 by Adam G, Hotel Management
Sorry to hear your were not satisfied with your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
Only issue was the bed was really uncomfortable. Had a hard time sleeping
Comment from Hotel Management
Apr 15, 2018 by Adam G, Hotel Management
Thanks for you feedback. Sorry the bed was not to your liking. Hope you will come back and give us another chance. Thanks, Adam
5 out of 5
Recommended
for Everyone
by A verified traveler from sarasota, FL

Great location

Posted Apr 9, 2018
Located just behind the Main Street, the location was perfect. Our room was recently renovated. Very clean and the beds were very comfortable. The staff was very friendly and made excellent recommendations for dining. We had the best time!
Comment from Hotel Management
Apr 15, 2018 by Adam G, Hotel Management
Thanks for your feedback. Glad you enjoyed your stay and we look forward to seeing you again. Thanks, Adam
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Great location

Posted Mar 30, 2018
My husband, daughter and I were very pleased with our stay. It is walking distance to the town of Helen where you will find quaint restaurants and shops. We had free parking, which is wonderful because every one charged for paying around town. Great breakfast!
Comment from Hotel Management
Apr 1, 2018 by Adam G, Hotel Management
Glad you enjoyed your stay here at the Hampton Inn Helen. We would love to have you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Germany town near by

Posted Mar 22, 2018
Very comfortable and friendly. New remodeling so very clean
Comment from Hotel Management
Mar 22, 2018 by Adam G, Hotel Management
Thanks for your response. We hope to see you again.