In-room safe, desk, laptop workspace, blackout drapes

Reviews of Baymont by Wyndham Helena

2.5 out of 5
Baymont by Wyndham Helena
750 N Fee St, Helena, MT

Reviews

8.2

Very Good

Rating 10 - Excellent. 451 out of 1043 reviews" "
Rating 8 - Good. 364 out of 1043 reviews" "
Rating 6 - Okay. 136 out of 1043 reviews" "
Rating 4 - Poor. 65 out of 1043 reviews" "
Rating 2 - Terrible. 27 out of 1043 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Buffy

Stayed 7 nights in Mar 2024

8/10 Good

Jimmy

Liked: Cleanliness, property conditions & facilities
check in has efficient staff, property quality is good, sleep well, breakfast good, but check out staff no attendant and was busy with some other stuff, i had to wait at counter with other guests.
Stayed 1 night in Mar 2024

10/10 Excellent

norm

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
People don’t clean up after their pets
Stayed 3 nights in Mar 2024

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Tony, Moses Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Franklin

Traveled with family
Liked: Cleanliness, staff & service
Dated property, valu for your money
Stayed 1 night in Mar 2024

6/10 Okay

RENE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in need of comprehensive repairs and updating. Cleaning seemed to be limited to only essential areas (bed & bathroom were clean). Staff was friendly and helpful, but very stressed & pressured due to short-staffing.
Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Traveled with family
Needs updated,crakes in the bathroom ceiling
Stayed 1 night in Mar 2024

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, upgraded rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Adrien

Traveled with group
Liked: Property conditions & facilities
The check in was very easy and front desk worker was very polite and helpful
Stayed 1 night in Mar 2024

8/10 Good

Elisabeth, Edmonton

Traveled with partner
Staff was friendly and checkin went smooth. Property dated but ok for the price
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked a hot cooked breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Teresea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely every employee was friendly and helpful!
Stayed 4 nights in Mar 2024

8/10 Good

JOHN, Calgary

Traveled with partner
Liked: Staff & service
i
Stayed 1 night in Mar 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpets in the hallways are worn out, the rooms are clean, the hotel needs updates
Stayed 1 night in Mar 2024

8/10 Good

lori

Traveled with partner
Liked: Amenities
The Baymont was a quick overnight stay and served our needs. It was close to stores and access was quick to the i15.
Stayed 1 night in Mar 2024

8/10 Good

Kristy, Hardin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Christabel

Great option for the price. Nothing fancy but clean and adequate and super affordable.
Stayed 1 night in Feb 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Mar 2024

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

leroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
book in staff was ex /morning staff not so much
Stayed 1 night in Jan 2024

6/10 Okay

Donnq

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hot tub was broken. Hotel was dingy.
Stayed 2 nights in Mar 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable. The breakfast was a big disappointment.
Stayed 1 night in Mar 2024

8/10 Good

Danyal, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice.pleaxe just a bit noisy
Stayed 1 night in Feb 2024

10/10 Excellent

Dale

Stayed 1 night in Feb 2024

4/10 Poor

daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet
Stayed 1 night in Feb 2024

6/10 Okay

Allissa

Traveled with partner
Liked: Cleanliness, amenities
Not enough parking was available and the parking lot was taken over by snow mounds making it hard to move around other vehicles.
Stayed 1 night in Feb 2024

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Friendly staff and great free breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary, Havre

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, nice service!
Stayed 1 night in Feb 2024

4/10 Poor

jean

Stayed 3 nights in Feb 2024

10/10 Excellent

Serina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is friendly
Stayed 1 night in Feb 2024
Response from Matt Y on Feb 23, 2024
Thank you for the great score. So happy to hear how friendly our staff were. We always strive to provide the best service possible.

4/10 Poor

Carris

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was run down and lots of things broken. Weird substances on the walls. The security bar for our room was broken completely. Toilet didn’t work. Staff was nice and breakfast was ok.
Stayed 1 night in Dec 2023
Response from Matt Y on Feb 23, 2024
Thank you for your feedback. We apologize for any inconvenience you experienced while staying with us. We have a much higher standard than this. Your comments help us to improve and better serve our guests. I will make sure these issues are addressed.

8/10 Good

Joanne

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was pet friendly :)
Stayed 2 nights in Feb 2024

4/10 Poor

Taylor

Traveled with family
Liked: Cleanliness, staff & service
Very busy place at night. A lot of people running around being noisy til 2 to 3 in the morning hard to get to sleep.
Stayed 1 night in Feb 2024
Response from Matt Y on Feb 23, 2024
Thank you for posting your review. I want to apologize about any noise issues you may have had while trying to rest. Our front desk is staffed 24/7 and are happy to address and noise issues if there is a problem. I will meet with my team and see if there is more we can do to prevent noise in the first place.

8/10 Good

Lisa, Nephi

Liked: Cleanliness, staff & service
I previously stayed at the La Quinta property in Helena, it was a more updated property and cleaner than Baymont.
Stayed 7 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Diane

Stayed 1 night in Feb 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very adequate and didn’t break the bank to stay
Stayed 1 night in Feb 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed the stay.
Stayed 1 night in Feb 2024

6/10 Okay

Leanda

Traveled with partner
Liked: Staff & service
Check in was smooth and fast. We were directed to back of hotel to go in door there. Snow and ice made it a bit tricky to get from parking lot to door. Someone should have shovelled. Room was ok, I would say partial reno done, but not finished. Bathroom needs work, everything old. Bed was comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Cady, Missoula

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool is pretty run down and the hot tub was Luke warm. Otherwise the room was fine, nothing fancy. Bed was comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Kory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very affordable, convenient location and clean.
Stayed 1 night in Feb 2024

8/10 Good

Trevor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The machine wasn't turned on the preheat for pancakes. I asked serval different worker about it but didn't get them to attend to it. Therefore my breakfast was 1/2 hour late for us to hit the road. I wasn't impressed.
Stayed 1 night in Feb 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Robert

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, bed and pillows were nice, staff very friendly. Room was clean Only thing that annoyed me was the dog crap outside entrance we used to access hotel, lazy dog owners not picking up after their dog.
Stayed 1 night in Feb 2024

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our"go to" place in Helena. We have stayed here several times and look forward to many more. (Rear entrance sidewalk could use clearing:)
Stayed 1 night in Feb 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice a clean, good bed, good bedding, good pillows, and price is a good value.
Stayed 1 night in Feb 2024