Ratings based on 287 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Stop over travelling back home

Posted Feb 15, 2018
Pros: Clean and friendly, easy to find
Cons: Nothing I can think of
Location: Great restaurants and shopping near by
Clean, friendly staff, excellent breakfast, great location. I felt safe
Comment from Hotel Management
Feb 15, 2018 by General Manager, Hotel Management
Dear Carole, Thanks for stopping in with us! We're delighted that you had a comfortable and hassle-free experience. Our team is especially happy to read that you felt safe and well cared for. Hospitality is at the core of everything that we do! When you are passing back through, come and see us at Comfort Suites Helena.
4 out of 5
by A verified traveler from Montana

Nice hotel and excellent staff

Posted Feb 13, 2018
Location: The hotel is fairly convenient, although a restaurant closer by would be a big improvement. It is quiet and easy to locate
The rooms are large and comfortable and the staff is very knowledgeable about how to address issues, and courteous in doing so. The breakfast was standard, but good. Have stayed here many times and will continue to do so.
Comment from Hotel Management
Feb 14, 2018 by General Manager, Hotel Management
Dear Katherine, Welcoming you back time after time is always such a pleasure. Your loyalty to our brand and property is truly appreciated and we are thrilled that you find continuous excellent service, tasty breakfast, and a comfortable room. We look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel loved the set up if the room

Posted Feb 12, 2018
Loved the room comfy and perfect layout was able to work and sleep without feeling like i was doing my work in my sleep space
Comment from Hotel Management
Feb 12, 2018 by General Manager, Hotel Management
We take pride in offering all our guests a pleasant stay, so we're glad our room set up worked well for you needs to sleep and work comfortably. If your travels bring you back to the area, please come stay with us again at Comfort Suites Helena.
4 out of 5
Recommended
for Everyone
by A verified traveler

Big rooms

Posted Feb 4, 2018
This was a nice, big room. Our kids had a great time the pool. The pool chairs were super comfy too!
Comment from Hotel Management
Feb 6, 2018 by General Manager, Hotel Management
It was our pleasure to host your family at Comfort Suites Helena and we love knowing everyone left satisfied with their time at our property. From our big rooms to our popular pool area, we are proud to offer something for everyone. Please come back to visit us next time you need a relaxing getaway!
5 out of 5
Recommended
for Families
by A verified traveler from Calgary Canada

Excellent hotel great value

Posted Jan 30, 2018
Pros: Very Clean
Cons: Keep up the great work
This is one of the best hotels I have stayed at. Great value for your money. Looking forward to staying again
Comment from Hotel Management
Jan 31, 2018 by General Manager, Hotel Management
Dear Kelly, Thanks so much for leaving such kind remarks about Comfort Suites Helena. We are proud to rank among your top hotel experiences and love hearing that you left satisfied with our immaculate condition and the value received. We truly enjoyed hosting you and look forward to doing so again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from great falls, montana

nice place but needs improvement

Posted Jan 29, 2018
Pros: Breakfast!!
Cons: professional dress, notification of hot tub out of service (we probably would have went somewhere else)
Location: shopping and of course SNOWMOBILING
The hotel over all was ok but major disappointment to find out after a long day of snowmobiling that the hot tub was out of order. The hot tub was the specific reason i chose your hotel. The staff was super friendly and should have notified us upon arrival that it was not available. The staff were not dressed professionally though. They had on wrinkled, blue shirts, tennis shoes and worn out black pants. The breakfast was awesome and well served.
Comment from Hotel Management
Jan 31, 2018 by General Manager, Hotel Management
Dear Shannon, Thank you for taking a moment to share your experience here in Helena. While we are glad that our location was perfect for your snowmobiling adventures, we are sorry that we did not put our best foot forward in service. Please accept our apologies for the hot tub outage and know that we are working to ensure that the problem is promptly resolved. We hope that, although that feature was unavailable, our friendly service and comfortable accommodations allowed you to enjoy a pleasant overall experience nonetheless. Should your travels bring you back to the area, we would love the chance to provide you with a far superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, Pa

Nice hotel, convenient location near airport

Posted Jan 21, 2018
Overall nice place. Free breakfast good. Only minus was parking lot was very icy and not cleared very well
Comment from Hotel Management
Jan 26, 2018 by General Manager, Hotel Management
Dear Mac, We appreciate you for choosing to stay with us at Comfort Suites Helena and taking a moment to share your experience. We are happy that you enjoyed our complimentary breakfast service and our convenient airport location served you well! We apologize for the conditions in the parking lot and will share your feedback with our team members to ensure that we are keeping the lot as clear as possible. We hope that when you have to visit our area in the future, you will choose another stay with us. Thank so much!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Cons: More pool!
Location: Eat Suds Hut Chicken!
Loved everything but the fact the pool was closed.
Comment from Hotel Management
Jan 26, 2018 by General Manager, Hotel Management
It's lovely to receive your wonderful review of Comfort Suites Helena! We're happy you enjoyed our proximity to Eat Suds Hut Chicken. Although we regret that our pool was closed during your stay, it fills us with pride to know you loved everything else about your visit. Thanks a million for your kind praise and it would be an honor to host you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
Great place with very nice staff. Breakfast was great.
Comment from Hotel Management
Nov 27, 2017 by General Manager, Hotel Management
It's wonderful to hear that you had a five-star experience with us at the Comfort Suites Helena and enjoyed our delicious breakfast and pleasant staff during your stay; that's what we like to hear! We appreciate you being our guest and look forward to hosting you again down the road.
5 out of 5
by Ray

Good Hotel

Posted Nov 7, 2017 on Hotels
Everything was really good. It would have been perfect if the hot tub had been functional (but maintenance issues are unavoidable).
Comment from Hotel Management
Nov 9, 2017
Dear Ray, It was a treat to host you during your stay at Comfort Suites Helena. Thanks so much for leaving us a five-star review and such kind words. We apologize that the hot tub was not fully up and running during your stay, and hope to share the feature with you next time you visit.