Ratings based on 84 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Helena MT
Posted Jul 7, 2017
Pros: Nothing in general
Cons: Everything in general
Light switches (2) didn't work. I was in the dark until I groped around the lamp bases to find switches. The TV controller didn't work. I had to turn the TV on manually and try to find a channel. None popped up. Breakfast was OK. The help at the counter was great.
by A verified traveler from Idaho
Friendly staff ... Dirty roomsPosted Jul 3, 2017
Bed linen (sheets/blankets) were dirty. Bathroom smelled of urine and door wouldn't close. Carpets needed shampooed. Room was not fully stocked with bath linens. Food was left in refrigerator from previous guest.
by A verified traveler
Get what ya pay for.Posted Jun 10, 2017
Staff very friendly when they are at the desk (or awake). They did everything. It was a 1 man/women show. The rooms were kind of tattered. Curtains off track, paint where it shouldn't be, mattress formed an obvious "V", breakfast unattended, lids were wrong size for coffee cups. Second night the rooms don't get cleaned at all. No refill on shampoos, coffee,etc, bed not made. We were left 2 towels and old one not taken. But, for the price, it was a place to sleep and shower.
by A verified traveler
Do NOT stay herePosted May 6, 2017
Oh my god. Bathroom was filthy, molding was coming away from the wall, carpet was disgusting, ceiling fan spun like it was going to come flying off of the ceiling and they said the beds were queen sized but I'm positive they were full sized. The only plus was the bar/casino.
by William Nels
Will Stay AgainPosted Apr 21, 2017 on Hotels
Obviously needs some updating, but the bed was comfortable; good lounge and the people were friendly.
Staying in Helena MontanaPosted Apr 18, 2017 on Hotels
This is where we stay whenever we go to visit our one daughter and family. The people are great and so is everything else.
Posted Apr 15, 2017 on Hotels
Our stay was wonderful in Helena. Thank Robert he made our stay fantastic I don't his his last name he works at the front desk he was great
for Everyoneby A verified traveler from Helena, MT
Nice hotel for $$.Posted Mar 22, 2017 on Orbitz
It was nice place, breakfast was very minimal. Older hotel in need of updates, but had what I needed.
by A verified traveler from G
Average and belowPosted Mar 3, 2017
King size mattress caving in the middle, advertised pool and spa out of order. Breakfast half empty right from the start.
by A verified traveler from calgary
Road trip drop inPosted Feb 13, 2017
Pros: Staff were friendly
Cons: Almost everything
Location: Decent restaurant in walking distance
The hotel advertises a restaurant that has been closed for years, don't base your choice on that, I did.