Ratings based on 108 Verified Reviews

3.6 out of 5
72% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Paul

Posted Apr 8, 2017 on Hotels
The TV is placed on the right side of the bed not at the end of the bed. very uncomfortable.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Florence, MT

Good desk staff, poor room service, poor food

Posted Feb 20, 2017
Pros: Location was good
Cons: Food and smarter room service
Location: Close to airport and shopping
The front desk person was friendly and let me get into my room earlier than typical of hotels. Found the room fine. I followed the signage in the bathroom that indicated if you didn't want you towels washed, then hang them up, which is what I did. The room cleaning staff took all of those towels off the rack and then didn't leave me new hand washing towels. They also did not dump the garbage or leave me coffee for the next morning. And although they do offer a breakfast, whatever they were trying to pass off as scrambled eggs looked so horrible that I didn't even attempt eating them. I think they were powered eggs gone awry. And the biscuit and gravy that I had was high in sodium. This hotel needs to train their room cleaning staff to follow their own offerings. Also, the hotel needs to provide at least an egg substitute for scrambled eggs and perhaps sausage or links.
4 out of 5
by Gregory

Quality Inn Helena

Posted Jan 30, 2017 on Hotels
It was ok. Staff friendly and accommodating. The eggs and gravy at continental breakfast were lame. Room clean and spacious. Beds comfortable.
5 out of 5
by John

Good value hotel

Posted Jan 25, 2017 on Hotels
We always stay here on our travels through Montana. Good value, good service, staff friendly.
5 out of 5
by A verified traveler

Comfortable

Posted Oct 22, 2016 on Hotels
A two-day conference brought me to town.
4 out of 5
by A verified traveler

Convenient location

Posted Oct 15, 2016 on Hotels
Convenient location, good breakfast, comfortable room and nice size
3 out of 5
by A verified traveler

Good rate for simple hotel

Posted Sep 6, 2016 on Hotels
Good no- frills hotel; easy off I 15; close to Carroll College
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 3, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Aug 29, 2016
Pros: Location
Staff nice and knowledgable, location right off freeway, lots of shopping nearby.
4 out of 5
by Denise from Spring, TX

Helena

Posted Aug 7, 2016 on Hotels
Great staff.