Ratings based on 1,041 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
While this isn't located in city center, it's right next to the trams that takes you directly to the city center and airport. It's actually nice that it's so convinient yet located in a quieter area. Would definitely stay there again.
Comment from Hotel Management
May 8, 2017 by Mari Torkko, Hotel Management
Dear Guest, We thank you for your valuable feedback. We are glad to hear that your stay was pleasant and we hope to see you soon again. Sincerely Yours, Mari Torkko Duty Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Posted Apr 10, 2017
The hotel has good location, room is comfortable, and staffs are very friendly.
Comment from Hotel Management
Apr 23, 2017 by Mari , Hotel Management
Dear Jay, We thank you for your nice feedback. We are happy to hear that you liked your stay with us and we hope to see you soon again. Sincerely Yours, Mari Torkko Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Very convenient location. Room was clean. Workout facility was great.
Comment from Hotel Management
Apr 23, 2017 by Mari, Hotel Management
Dear Guest, We thank you for your valuable feedback. We are happy to hear that you liked your stay with us. We wish you warmly welcome again. Sincerely Yours, Mari Torkko Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

SURPRISED BETTER THAN RADISSON

Posted Mar 16, 2017
Pros: NICE WOOD FLOORS, NO CARPETS NICE BED
NICE PLACE BUT I WOULD RECOMMEND SUMMER BY THE PORT
Comment from Hotel Management
Mar 20, 2017 by Heidi Jalkanen - Reception, Hotel Management
Dear Guest, Thank you for yor stay with us and for your great five star review! I'm happy to hear that your stay was pleasant and that we have succeed with our service. Warmly welcome to Crowne Plaza Helsinki again! Best Regards, Heidi Jalkanen Reception
5 out of 5
by Mike

Great hotel in great location

Posted Feb 13, 2017 on Hotels
Stayed here 3 nights and had a great time. Lovely room on the 7th Floor, fantastic breakfast buffet and friendly staff. Only small gripe was that the bathroom tissues and conditioner were not replenished so had to ask but that was a minor irritation. Fabulous fitness centre, pool and sauna. Would definitely stay again.
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Dear Mike, We thank you for your great five star review and valuable feedback. We are so happy to hear that your stay was pleasant and we wish you warmly welcome again. Sincerely Yours, Mari Torkko Duty Manager
5 out of 5
by Patricia

Great hotel value

Posted Feb 8, 2017 on Hotels
Excellent and very comfortable stay with the added value of a swimming pool and sauna! The staff was always very friendly and prompt to provide any assistance needed.
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Dear Patricia, We thank you for your great five star review. We are so happy to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you again to our hotel in the future. Sincerely Yours, Mari Torkko Duty Manager
5 out of 5
by banhui

Great Stay

Posted Dec 31, 2016 on Hotels
We were very impressed with the customer service. Ms Aino was a gem. Breakfast was great but again the service staff was excellent. Overall, we had a most enjoyable stay at Crowne Plaza.
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Dear banhui, We want to thank you for taking the time to give us such a nice five star review. We are so pleased to hear that you enjoyed your stay with us. We hope to see you soon again. Sincerely Yours, Mari Torkko Duty Manager
5 out of 5
by A verified traveler

Posted Dec 21, 2016 on Hotels
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your stay with us at Crowne Plaza Helsinki! We are all very happy to see that you enjoyed your stay. We wish you very welcome back! Best regards, Christina Eriksson, Hotel Manager
4 out of 5
by A verified traveler

This hotel has a make your own bed policy.

Posted Dec 15, 2016 on Hotels
Our stay was very easy to get to from the station ,and easy walking distance to the Christmas markets and restaurants .
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear Guest, We thank you for your valuable feedback. We are pleased to hear that you liked your stay with us. We wish you warmly welcome again to our hotel in the future. Sincerely Yours, Mari Torkko Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, right on the main road

Posted Dec 4, 2016
So easy to get there from the city centre, So convenient to go to the airport from there But need to improve in cleaning the room as I found an underwear in the room from someone else right after checking in
Comment from Hotel Management
Dec 7, 2016 by Heidi J. | Reception, Hotel Management
Dear Guest, Thank you for your stay with us and for your valuable feedback. I'm happy to hear that you have rated us 4/5 stars. I'm sorry to hear that the room was not cleaned properly. I have shared your feedback with Executive Housekeeper to improve our service and to make sure that this will not happen again. We wish to see you in the future! Best Regards from snowy Helsinki, Heidi Jalkanen Reception