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Reviews of Scandic Helsinki Aviapolis

3 out of 5
Scandic Helsinki Aviapolis
Robert Huberin Tie 6, Vantaa

Reviews

8.0

Very Good

Rating 10 - Excellent. 278 out of 1005 reviews" "
Rating 8 - Good. 487 out of 1005 reviews" "
Rating 6 - Okay. 179 out of 1005 reviews" "
Rating 4 - Poor. 51 out of 1005 reviews" "
Rating 2 - Terrible. 10 out of 1005 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Sheffield

Liked: Cleanliness, property conditions & facilities
This is great for the convenience of the airport - I wish I had known about the free shuttle bus to and from the airport when I arrived. (Taxi is expensive) The hotel has excellent facilities and a strong commitment to eco strategies. I enjoyed my first sauna and breakfast is excellent. The restaurant is a bit pricey.. but I will stay again - and also in other locations when I visit Finland
Stayed 1 night in Apr 2024
Response from Satu on Apr 12, 2024
Hello, thank you for your stay and excellent review.Im happy to hear you enjoyed your stay.Hope to see you again soon!

10/10 Excellent

Satya Prakash

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property was good,clean and neat. Booked because of Airport Shuttle service. The service was also on time only thing was I formation regarding service was not correctly shared so there was a confusion until reached hotel after that it is very clear.
Stayed 1 night in Feb 2024
Response from Satu on Mar 7, 2024
Hello, thank you for your stay and excellent review. Good to hear you enjoyed your stay. Hope to see you again!

8/10 Good

Ken

Stayed 1 night in Dec 2023
Response from Henriikka on Jan 25, 2024
Hei!Kiitos palautteesta. Toivottavasti näemme sinut pian uudestaan!Ystävällisin terveisin HenriikkaAviapolis Scandic Helsinki

8/10 Good

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
My room did not have a curtain in the shower cabin. Room was changed without any problems.
Stayed 1 night in Dec 2023
Response from Pia on Dec 6, 2023
Thank you for your room. We are happy that you enjoyed your stay.

8/10 Good

Josephine

Quiet, had everything that I required for my overnight stay. Breakfast good, enjoy my sauna.
Stayed 1 night in Nov 2023
Response from Pia on Dec 6, 2023
Hi Josephine. We are happy that you enjoyed your stay. Welcome back soon.

8/10 Good

Raven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Henriikka on Jan 25, 2024
Hei!Kiitos palautteesta. Toivottavasti näemme sinut pian uudestaan!Ystävällisin terveisin HenriikkaAviapolis Scandic Helsinki

10/10 Excellent

norman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Just great
Stayed 3 nights in Nov 2023
Response from Satu, Front desk on Nov 16, 2023
Thank you for your visit and excellent review. It is wonderful to hear you enjoyed your visit with us. See you next time!

10/10 Excellent

peter

Stayed 1 night in Nov 2023
Response from Johanna on Nov 14, 2023
Hello Peter,Thank you for your visit and for the great review! I hope we will see you soon so that we can make you another successful stay.

10/10 Excellent

yalin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast. Room is clean. Staffs are very friendly. Will stay here again.
Stayed 1 night in Oct 2023
Response from Satu, Front desk on Oct 30, 2023
Hello, thank you for your visit and rewiev. It is nice to hear you liked our room, breakfast and also staff. We cannot wait for the next time!

8/10 Good

Sergey

It would be good to have small coffee machines in rooms. Also, unfortunately there is no USB sockets to charge phones.
Stayed 1 night in Oct 2023
Response from Satu, Front desk on Oct 18, 2023
Thank you for your visit and review. Thank you also for your feedback, I will forward it in our organization. I hope we will see you soon again!

8/10 Good

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is close to the airport.
Stayed 1 night in Oct 2023
Response from Stiina, Front desk on Oct 16, 2023
Dear Brenda, Thank you for visiting and taking the time to give your review. Welcome back any time!

10/10 Excellent

NICULINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Satu, Front desk on Oct 18, 2023
Thank you for your visit and review. We cannot wait for the next time!

10/10 Excellent

Brian, ALBANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near the airport and shopping center. Great breakfast.
Stayed 1 night in Oct 2023
Response from Mira on Oct 7, 2023
Dear Brian,Thank you for your great review. Delighted to hear that you had a pleasant stay with us. We welcome you back anytime!Best regards,Mira, Front desk

8/10 Good

Hans-Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Was OK
Stayed 1 night in Oct 2023
Response from Satu, Front desk on Oct 6, 2023
Thank you for your visit and taking time to review our hotel. I am happy to hear that you enjoyed your stay with us. We cannot wait for the next time!

6/10 Okay

Alexander

Stayed 1 night in Sep 2023
Response from Satu, Front desk on Sep 29, 2023
Thank you for the review and I hope we will see you soon again!

6/10 Okay

Robert

Business traveler
Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Satu, Front desk on Sep 23, 2023
Thank you for your visit and taking time to review our hotel. I hope we will see you soon again!

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Satu, Front desk on Sep 23, 2023
Thank you for your visit and review. I hope that we will see you again as our guest.

8/10 Good

Auli

Liked: Amenities
The room was very basic but for one night only would do. The gym was excellent & the breakfast, too.
Stayed 1 night in Aug 2023
Response from Satu, Front desk on Sep 6, 2023
Thank you for your visit and review. It is wonderful to hear that you liked our breakfast and gym. We cannot wait to see you here again!

10/10 Excellent

Vikram

Liked: Cleanliness, property conditions & facilities, room comfort
So worth the price!
Very nice hotel - so clean, quiet, everything is basic but functional, down to the last detail inc strong hangers in the bedroom to hang your jacket. Only suggestion would be to have more varieties of cereal, bread and veggie dishes at breakfast buffet. Also kudos for starting the breakfast buffet at 5am itself! It’s a life saver for folks catching early flights. Needless to say - location is perfect for those wishing to catch a flight. The free shuttle is also a Godsend. Strong wifi as well for office calls
Stayed 1 night in Aug 2023
Response from Satu, Front desk on Aug 30, 2023
Hi Vikram,Thank you for your visit and for the great review! It is wonderful to know that we managed to offer you a delightful visit. We cannot wait for the next time!

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in May 2023
Response from Satu, Front desk on Aug 10, 2023
Thank you for your visit and for the great review! It is lovely to hear that we fulfilled your expectations. We cannot wait for the next time!

10/10 Excellent

Harry

Liked: Amenities
Great location & hotel for getting to the airport refreshed for that early morning flight.
Stayed 1 night in Jul 2023
Response from Satu, Front desk on Aug 10, 2023
Thank you for your visit and review. I am happy to hear that you enjoyed your stay with us. We cannot wait for the next time!

10/10 Excellent

LISA

Stayed 1 night in Jul 2023
Response from Satu, Front desk on Aug 10, 2023
Thank you for your visit and great review. I hope we will see you soon again!

8/10 Good

kara

Stayed 1 night in Jul 2023
Response from Satu, Front desk on Jul 26, 2023
Thank you for your visit and review. It is lovely to hear that we fulfilled your expectations. We cannot wait for the next time!

10/10 Excellent

Harry

Stayed 1 night in Jun 2023
Response from Satu, Front desk on Jun 30, 2023
Thank you for your visit and for the great review! It is wonderful to know that we managed to offer you a delightful visit. I hope we will see you soon again!

10/10 Excellent

Roza A

Stayed 1 night in Jun 2023
Response from Satu, Front desk on Jun 22, 2023
Thank you for your visit. In addition, thank you for the excellent review! I am happy to hear you enjoyed your stay with us. I hope we will see you soon again!

8/10 Good

Masahide

Stayed 1 night in Jun 2023
Response from Jasmin on Jun 9, 2023
Hello,Thank you for taking time and review our services. Warmly welcome again!Best wishes, Jasmin,Reception

10/10 Excellent

RAISA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 1 night in Jun 2023
Response from Satu, Front desk on Jun 22, 2023
Thank you for your visit and for the great review! I am happy to hear that you enjoyed your stay with us. I hope we will see you soon again!

8/10 Good

Serge

Traveled with family
Liked: Cleanliness, staff & service
Property is good only no coffee maker in the room and no shower caps it is uncomfortable
Stayed 1 night in May 2023
Response from Satu, Front desk on Jun 1, 2023
Thank you for your visit and taking time to review our hotel. I am happy to hear that you enjoyed your stay with us although there were some parts that did not fulfill your expectations. Thank you for your feedback, I will forward it in our organization. I hope we will see you again!

8/10 Good

James D

Liked: Cleanliness, staff & service, property conditions & facilities
As advertised. Minimalistic but clean and comfortable. Staff was universally pleasant and helpful. The biggest drawback is the lack of dining options locally.
Stayed 2 nights in May 2023
Response from Satu, Front desk on May 30, 2023
Thank you for your visit and review. I am happy to hear that you enjoyed your stay with us. I hope that we will see you again as our guest.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice hotel and the breakfast is good.
Stayed 1 night in May 2023
Response from Satu, Front desk on May 14, 2023
Thank you for your visit and for the great review! It is wonderful to know that we managed to offer you a delightful visit. I hope we will see you soon again!

10/10 Excellent

Karina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean!
Stayed 1 night in Apr 2023
Response from Rita on May 2, 2023
Hello, thank you for your visit and a great review! Welcome back again!

8/10 Good

Dmitry, Roschino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have booked this hotel for years. Even with previous name. Always good. It’s a pity the restaurant timetable still didn’t recover after covid. Used to be very nice place. There is a restaurant in a next door sister hotel. It is good, but not the same. Unfortunately I found some black spots on a bathroom floor. Water also didn’t come out easily. Beds are comfortable. Will stay again🙂
Stayed 1 night in Apr 2023
Response from Satu, Front desk on Apr 30, 2023
Thank you for your visit and for the great review! It is wonderful to know that we managed to offer you a delightful visit. On the other hand, I am sorry for the shortcomings you noticed, I will forward it in our organization. We cannot wait for the next time!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet is wonderful and rooms are clean and quiet.
Stayed 1 night in Mar 2023
Response from Satu, Front desk on Apr 1, 2023
Thank you for your visit and your great review! It is nice to hear you liked our rooms and breakfast. See you next time!

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had two reservations (had to arrive a day earlier than planned because of the rail strike). I explained it to the reception desk when I arrived. No worries. Then we went out for the day and they seem to have forgotten. Consequently, my key wouldn't work, my room hadn't been cleaned, and they claimed I hadn't paid. Fairly easily resolved when I reminded the desk clerk of our situation. Not a big deal, but irritating. Otherwise, the place was great, and because I had an early flight, the proximity to the airport was perfect. Nice place.
Stayed 1 night in Mar 2023
Response from M.Torabi / Front desk duty manager on Mar 30, 2023
Dear Edmund,We are sorry you had an unpleasant experience while staying with us. We would also like to thank you for your understanding co-operation during the inconvenience that has occurred. Once again we would like to have you here again staying with us if you happen to be in the area.Regards

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There are actually two Scandic hotels right next to each other. The free hotel shuttle bus stops at both hotels. There's not much in the immediate surrounding area except the hotel bars and restaurants. There is a big shopping center that's walkable, maybe 15 min away. Had the sirloin steak for dinner, it was actually quite nice.
Stayed 2 nights in Mar 2023
Response from M.Torabi / Front desk duty manager on Mar 27, 2023
Thank you very much for your kind feedback. We are happy to hear that you had a nice stay with us and looking forward to have you here staying with us again in the future.Regards

10/10 Excellent

XMark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from M.Torabi / Front desk duty manager on Mar 27, 2023
Thank you for your great star rating feedback. We are looking forward to have you staying with us again.Regards

10/10 Excellent

Pavel, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2023
Response from Satu, Front desk on Mar 25, 2023
Hello, thank you for your visit and your great review. See you next time!

10/10 Excellent

Jorge

Stayed 1 night in Mar 2023
Response from Satu, Front desk on Mar 25, 2023
Hello, thank you for your stay and excellent review. See you next time!

10/10 Excellent

Brian, Grand Blanc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, welcoming atmosphere. Beautiful scandinavian architecture and de or. Did I mention the all important clean?
Stayed 1 night in Mar 2023
Response from Jasmin on Mar 15, 2023
Hello Brian, Thank you for your review. I am happy to hear you liked our welcoming atmosphere and Scandinavian architecture.I hope we have you as our guest as soon as possible!Have a week day!Best wishes, Jasmin/Durty manager

10/10 Excellent

Rajasekhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast with healthy vegetarian options
Stayed 2 nights in Feb 2023
Response from Satu, Front desk on Mar 9, 2023
Hello Rajasekhar, Thank you for your stay and for your feed back. It is really nice to hear your stay was succesful. See you next time!

8/10 Good

Pekka

Stayed 1 night in Feb 2023
Response from M.Torabi / Front desk duty manager on Feb 17, 2023
Kiitos palautteesta. Tervetuloa uudelleen.Terveisin,

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Jan 2023
Response from Pia on Feb 4, 2023
Hi Jeffrey, thank you for your review and we are happy that you enjoyed the breakfast. See you soon again.Best Regards, Pia / Reception

10/10 Excellent

Marie-Anne, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient. Nice and helpful staff. Very good breakfast
Stayed 1 night in Jan 2023
Response from Rita on Jan 29, 2023
Hello,thank you for your great review! It's great to hear that you liked our breakfast and staff. Hope to see you soon again!

10/10 Excellent

Tom

Stayed 1 night in Jan 2023

10/10 Excellent

Panu, Vantaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing was the friendly, understanding and good service at the reception desk by a senior female staff member on the day of check-out and late check-out room extension. I had some issues and she saved by day, actually my week and put a smile on my face. Thank you. I will definitely use this same hotel the next time I am in transit or travelling through the Helsinki-Vantaa International Airport.
Response from Pia / Receptionist on Jan 19, 2023
Hi Panu. Thank you for your visit. We are so pleased that your stay was succeeded and you took time to write about your good stay! We hope to see you again soon.

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, highly recommend
Response from Mira on Jan 16, 2023
Dear Sergey,Thank you for your valuable review and kind words. I am delighted to hear you had a pleasant stay with us. Welcome back anytime!Wishing all the best,Mira, Duty Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Jasmin on Oct 18, 2022
Hello,Thank you for you great review! And thank you for staying with us. Is looks like you had nice stay in our hotel! Warmly welcome back!Best wishes, Jasmin/Duty manager

8/10 Good

Vitaly

Stayed 1 night in Oct 2022
Response from Jasmin on Oct 18, 2022
Hello,Thank you for you great review! And thank you for staying with us. Is looks like you had nice stay in our hotel! Warmly welcome back!Best wishes, Jasmin/Duty manager

10/10 Excellent

irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has very good breakfast. The hotel staff is very friendly. Very convenient to stay overnight.
Stayed 1 night in Sep 2022
Response from Jasmin on Oct 18, 2022
Hello,Thank you for you great review! And thank you for staying with us. Is looks like you had nice stay in our hotel! Warmly welcome back!Best wishes, Jasmin/Duty manager

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Don't visit this hotel.
It was horrible. The service was below everything expecting from a modern airport hotel. When I ordered my food they managed to give me the wrong food and it took all together 60 minutes of waiting time. And I was one of three waiting for food, so no rush hour.
Stayed 1 night in Sep 2022
Response from Mira on Oct 1, 2022
Dear Mary,Thank you for taking the time to give us feedback. I am so sorry to hear that you did not have a good experience at the hotel's restaurant. We shall take on this matter to improve our services.Wishing you all the best!Sincerely,Mira, Front deskScandic Helsinki Aviapolis