Ratings based on 164 Verified Reviews

4.1 out of 5
98% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jan 19, 2017
- Great location: metro, train, bus, restaurant, market, etc. just downstairs - Good breakfast - many facilities as sauna, iron, etc. - very Good pillow set in the room - my room wasn't very clean
4 out of 5
Recommended
for Everyone
by A verified traveler from London.

Quiet hotel near all you would wish to see.

Posted Sep 3, 2016
Pros: Location, friendly staff and yummy breakfast. Close to the centre and all the sites. Transportation very near by so easy to use and orientate yourself
Cons: The fridge had been removed from the room.
Location: Near to all the sites with local transport within easy access. Trans and buses outside as was the underground trains. Couldn't be more convenient.
This hotel is situated in a quieter part of town however only a 15 minute walk through the park to the Central Train Station and all the main sites. Lots of buses, trams and underground station near to get to where you wish to go. One of the quietest hotels I have ever stayed in the rooms are a good size functional and very clear with comfortable beds. Great choice at breakfast on the 2nd floor. Very friendly welcoming staff who went out of their way to be helpful with local knowledge and directions. Nothing was too much bother.
Comment from Hotel Management
Sep 4, 2016 by HS, Hotel Management
Dear Anna, Thank you for your great feedback! I'm so pleased you had a great stay with us! We look forward having you as our guest again in the future! Best regards, Henriikka/Front Desk
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Aug 23, 2016
Pros: Very nice, friendly and helpful staff
Cons: Room is small
Location: It just next to Hakaniemi Metro Station (2 minute Metro ride from the Central Railway Station), and opposite Hakaniemi Market Square.
I stayed in this hotel for three nights in August. Being next to Hakaniemi Metro Station and opposite a tram station, it is convenient to get from the hotel to Central Helsinki. The hotel staff were also friendly and helpful when we asked for public transportation schedules and directions. Unfortunately, breakfast wasn't part of the package. But food is readily available near the hotel as it is opposite Hakaniemi Market Square and there is a supermarket next to the hotel. The room is nice and clean, albeit being a little small. The bed is comfortable and cosy as well. Overall, it is a good and pleasant experience for me.
Comment from Hotel Management
Sep 4, 2016 by HS, Hotel Management
Dear Moses, Thank you for your warming review and comments. Welcome again to stay with us! Kind regards, Henriikka/Front Desk
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Comfortable, fairly central hotel

Posted Jul 5, 2016
Pros: Clean, comfortable, included a breakfast buffet.
Cons: A kettle in the room
Location: The city centre (lots of shops) and the market square (market stalls, access to boat trips) are a short walk away. Plenty of public transport also.
I visited Helsinki to attend Tuska Festival; this hotel is 15 minutes walk from the festival site in one direction and 15 minutes walk to the main railway station in the other - perfect!
Comment from Hotel Management
Jul 8, 2016 by HS, Hotel Management
Dear Janine, Thank you for visiting and giving your review. We wish you welcome again! Kind regards, Henriikka/Front Desk
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Value for money

Posted May 7, 2016
Clean, comfortable and value for money - close to couple of good restaurants. Pleasant stay.
Comment from Hotel Management
May 8, 2016 by HS, Hotel Management
Dear Anna, Thank you for your great review! I'm so pleased you had a great stay with us! Welcome again! Kind regards, Henriikka/Front Desk
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Nice hotel in a great location

Posted Feb 5, 2016
Pros: Location. The room was very quiet.
The hotel is right by the Hakaniemi market place and hall. It is also next to the Metro station so it is easy to get around. I stayed there because I needed to catch the bus to the airport in the morning, and the airport bus goes right by the hotel. So, for me, it was a really great location! Also, the room was nice and quiet and very comfortable.
Comment from Hotel Management
Feb 5, 2016 by SL, Hotel Management
Dear Lena, thank you for your review. It's great to hear you enjoyed your stay at our hotel. Welcome again! Best regards, Sari / Front Desk
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Budget hotel price, 3-4 star service / rooms

Posted Jan 6, 2016
Pros: worth the price with breakfast included, convenient with lots of transportation mode provided that you have a day pass ticket
Location: Hakaniemi Market
- Staff were great and friendly there, but I guess most Finns are nice :) - rooms are clean with nice decoration in room - no kettle in room though tap water in Helsinki is drinkable which was fine for me (did not bother asking them whether they had such facilities but guess requires a certain charge?) - good Finnish buffet breakfast but not much choice (but guess it is similar among other hotel buffet breakfast; I had same experience in my 16-day trip in different hotels in Finland) - inexpensive room rate with breakfast included (meals in Helsinki is really expensive) - convenient though it was located a bit away from city center (around 5 tram lines + metro just in front of hotel, no need to worry much in transfers) - however, expect strict rules (no early check in allowed unless with extra fees though the room appeared to be available - we arrived the hotel at around 8am right after flight arrived)
Comment from Hotel Management
Jan 12, 2016 by MP, Hotel Management
Dear Arnold, Thank you for sharing your experience. I'm especially happy for your kind words towards our staff and pleased to hear you enjoyed your visit. Next time try our comfy superior rooms, which has also the kettle in the room or borrow a spare one from the reception. Hope to see you again - welcome! Sincerely, Mira Perttula / Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Hotel near Hakaniemi metro/bus station

Posted Oct 7, 2015
Pros: As above, comfortable, convenient, pleasant staff
Cons: Breakfast a little disappointing by Finnish standards.
Comfortable hotel, conveniently situated.. 615 bus from the airport stops outside. Good transport links, but only 10/15 minutes walk anyway from centre.
Comment from Hotel Management
Oct 14, 2015 by PV, Hotel Management
Dear Richard! Thank you for your visit and feedback. We are pleased that you enjoyed! See you again! Sincerely Petteri Vitikainen General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Location and just the basics plus breakfast.

Posted May 11, 2015
Pros: Location and breakfast. Also bedding was comfortable. Clean.
Cons: Larger luggage room, a few more towels. We missed breakfast on the last day and they offered one sandwich each. Normally hotel would make a to go.
Location: God
Great location and they thought of the basic needs and nothing more. Good breakfast. Tiny room but they make it work. Clean.
Comment from Hotel Management
Jun 5, 2015 by PV, Hotel Management
Dear Guest Thank you for your comments and kind review. See you next time! Sincerely, Petteri Vitikainen General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

A comfortable and convenient stay!

Posted Jan 7, 2015
Pros: Its location, facilities, cleanliness wifi and reasonable price for budget couple.
Cons: nil
Location: Near hotel downtown visits are easy and convenient.
The location of the hotel is excellent, easily accessible to downtown and airport. Its breakfast has varieties for different people. Wifi has excellent speed, and facilities like sauna and gym are also free to guest even though I didn't try.
Comment from Hotel Management
Apr 8, 2015 by PV, Hotel Management
Dear Guest Thank you for your great review! We are pleased you enjoyed! Welcome again. Sincerely, Petteri Vitikainen General Manager