Posted Jul 9, 2016 on Hotels
Room was not clean, wasn't ready upon check in time, beat up condition of the hotel, broken bed. Asked for a pretty view, got no view, pyramid type room windows facing nothing but the roof and if you look really hard you can see a shabby all beat up building nearby. One person on duty all night, not able to leave the reception and provide any service to guests. Windows don't open and AC didn't work. The hotel price we paid was extremely overpriced. Buffet breakfast was pleasant.
Comment from Hotel Management
Jul 17, 2016 by Mira Perttula, Hotel Management
Thank you for giving us valuable feedback. It is very important in order for us to be better at what we do.
First of all, I am extremely sorry, that you had so many dissapointments during your stay. I guarantee, that we will look into all these matters and be better next time. I will send our maintenace department to check the AC, so we can be sure this won't be happening again.
I hope you give us another chance to be better. Have a great summer!