Ratings based on 888 Verified Reviews

3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Posted May 29, 2017
Location: Very central and close to train/bus/tram station. Nice, manageable walk to most of the sights and great transport links to further away places.
Great hotel in an ideal location. Sauna included which was a small bonus. Friendly staff.
Comment from Hotel Management
Jun 1, 2017 by Tapani Perkiö / Front Office Manager, Hotel Management
Thank You for Your valuable feedback. We´re happy to hear that You enjoyed Your stay! Welcome again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Central Hotel Close to Senate Square

Posted May 20, 2017
Location: It is pretty central and close to many things. Easy walk to the harbor, Senate Square, museums, parks, and restaurants.
Hotel staff were pleasant and helpful. The rooms were comfortable and well-equipped. Breakfast was good, with a lot of different things available. A small selection of drinks and snacks are available for purchase in the lobby. It is centrally located and close to public transportation.
Comment from Hotel Management
Jun 1, 2017 by Tapani Perkiö / Front Office Manager, Hotel Management
Thank You for Your valuable feedback and welcome again!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

City centre

Posted Apr 24, 2017
The hotel is a short walk from the railway station is right near the main shopping district. The room was clean and comfortable, the breakfast had a wide variety of choices. There is also a sauna in the hotel which I recommend using.
Comment from Hotel Management
May 8, 2017 by Jami, Hotel Management
Dear Christian, Thank you for your review of our hotel. Welcome again to Cumulus City Kaisaniemi!
5 out of 5
Recommended
for Everyone
by A verified traveler from lancashire uk

Great central hotel

Posted Mar 31, 2017
So close to city centre with tram stops right outside this hotel was a real find! Our beds were incredibly comfy and we didn't hear a sound after retiring to bed each night! Staff like all of Helsinki were friendly and efficient, breakfast offerred great choices too. Would have liked facility to make tea and coffee in the room but thats just me, hot drinks were available in foyer. Reasonably priced gem!
Comment from Hotel Management
Apr 2, 2017 by Cumulus City Kaisaniemi, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jami Veijalainen Cumulus City Kaisaniemi
4 out of 5
by A verified traveler

Convenient & Clean Hotel

Posted Mar 25, 2017 on Hotels
Public transportation is very Convenient & easy to go to the shopping n sightseeing places.
Comment from Hotel Management
Mar 31, 2017 by Mira Perttula, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jami Veijalainen Cumulus City Kaisaniemi
4 out of 5
by Cherdsak

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Mar 31, 2017 by Mira Perttula, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jami Veijalainen Cumulus City Kaisaniemi
3 out of 5
by A verified traveler

Posted Mar 8, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017 by Mira Perttula, Hotel Management
Thank You for Your feedback! BR, Tapani Perkiö / Front Office Manager
4 out of 5
by A verified traveler

Posted Jan 16, 2017 on Hotels
Great walking distance location to major parts of the city. The city itself is pretty small, compared to other capitals. Very helpful and friendly staff and good breakfast. Unfortunately the bedding had odor...which I didn't bother to complain, just sprayed my home fragrance.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Great walking distance location to major parts of the city. The city itself is pretty small, compared to other capitals. Very helpful and friendly staff and good breakfast. Unfortunately the bedding had odor...which I didn't bother to complain, just sprayed my home fragrance. Dear Guest, Thank you for your visit and for your feedback towards our hotel. We hope to have you as our guest in Cumulus City Kaisaniemi soon again! Best regards, Jami Veijalainen Cumulus City Kaisaniemi
4 out of 5
by jan sake

Convenient with 24 hours reception

Posted Dec 24, 2016 on Hotels
Great central city location
4 out of 5
by A verified traveler

Convenient and tidy hotel

Posted Nov 27, 2016 on Hotels
The stay is ok. Worth the money. We can buy the Helsinki Pass there for touring. Yet, staffs' knowledges about Helsinki / Finland can be improved so that tourists can max their experience of Finland in the capital.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Customer, Thank you for your visit and valuable feedback. We are very happy to hear you enjoyed your stay with us and had nice time in Helsinki. We hope to have you as our guest again! Best Regards,Mira/Front Desk