Ratings based on 875 Verified Reviews

3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

City centre

Posted Apr 24, 2017
The hotel is a short walk from the railway station is right near the main shopping district. The room was clean and comfortable, the breakfast had a wide variety of choices. There is also a sauna in the hotel which I recommend using.
5 out of 5
Recommended
for Everyone
by A verified traveler from lancashire uk

Great central hotel

Posted Mar 31, 2017
So close to city centre with tram stops right outside this hotel was a real find! Our beds were incredibly comfy and we didn't hear a sound after retiring to bed each night! Staff like all of Helsinki were friendly and efficient, breakfast offerred great choices too. Would have liked facility to make tea and coffee in the room but thats just me, hot drinks were available in foyer. Reasonably priced gem!
Comment from Hotel Management
Apr 2, 2017 by Cumulus City Kaisaniemi, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jami Veijalainen Cumulus City Kaisaniemi
4 out of 5
by A verified traveler

Posted Jan 16, 2017 on Hotels
Great walking distance location to major parts of the city. The city itself is pretty small, compared to other capitals. Very helpful and friendly staff and good breakfast. Unfortunately the bedding had odor...which I didn't bother to complain, just sprayed my home fragrance.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Great walking distance location to major parts of the city. The city itself is pretty small, compared to other capitals. Very helpful and friendly staff and good breakfast. Unfortunately the bedding had odor...which I didn't bother to complain, just sprayed my home fragrance. Dear Guest, Thank you for your visit and for your feedback towards our hotel. We hope to have you as our guest in Cumulus City Kaisaniemi soon again! Best regards, Jami Veijalainen Cumulus City Kaisaniemi
4 out of 5
by jan sake

Convenient with 24 hours reception

Posted Dec 24, 2016 on Hotels
Great central city location
4 out of 5
by A verified traveler

Convenient and tidy hotel

Posted Nov 27, 2016 on Hotels
The stay is ok. Worth the money. We can buy the Helsinki Pass there for touring. Yet, staffs' knowledges about Helsinki / Finland can be improved so that tourists can max their experience of Finland in the capital.
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Dear Customer, Thank you for your visit and valuable feedback. We are very happy to hear you enjoyed your stay with us and had nice time in Helsinki. We hope to have you as our guest again! Best Regards,Mira/Front Desk
3 out of 5
Recommended
for Everyone
by A verified traveler from HKG

value for money

Posted Oct 12, 2016
close to Metro, airport and bus station. Good value for money. Although this is old style hotel, room cleanliness is acceptable.
Comment from Hotel Management
Oct 15, 2016 by Mira, Hotel Management
Dear Argus, Thank you for your visit and your valuable feedback. We are happy to hear you had nice time staying with us. Welcome again! Best Regards,Mira/Reception
5 out of 5
by A verified traveler

Posted Oct 1, 2016 on Hotels
Comment from Hotel Management
Oct 8, 2016 by General Manager, Hotel Management
Hello, Thank you for your valuable feedback. It is great to hear you enjoyed your stay with us. Welcome again! Best Regards, Mira/Reception
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Good location

Posted Sep 18, 2016
Pros: Updated room, nice bathroom, good location, clean.
We enjoyed staying in this hotel and found the staff to be helpful. It was in a good location - very close to the train station and many restaurants.
Comment from Hotel Management
Sep 19, 2016 by Mira, Hotel Management
Hello, Thank your for your visit and valuable feedback. It is nice to hear you enjoyed your stay with us. Welcome again! Best Regards,Mira/Reception
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Quite Satisfied Experience

Posted Aug 24, 2016
Pros: Hotel staff were very friendly, polite and helpful.
Cons: Room and toilet were small
Location: It is just next to the University of Helsinki Metro Station and is within walking distance to many attractions
We stayed in this hotel for one night in August. Before that, we went to Rovaniemi. The hotel was nice to allow us to deposit some of our luggage in their luggage room, even though we have not checked in. The staff were friendly, polite and helpful too. Breakfast was ok. Not the best spread you will find in Finland, but it can be quite satisfying. The rooms and toilets are a little small, but clean. Overall quite a satisfied experience.
Comment from Hotel Management
Sep 16, 2016 by Mira, Hotel Management
Dear Moses, Thank you for your visit and your valuable feedback. We are very happy to hear you enjoyed your stay with us. Welcome again! Best Regards,Mira/Reception
4 out of 5
by Catherine from Houston, Texas

Stay for breakfast!

Posted Jul 28, 2016 on Hotels
The breakfast room is oitstanding. One entire tsble of gluten free brrads and rolls.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Catherine, Thank you for your valuable feedback. We are happy to hear you enjoyed your stay with us and thank you for your kind words about our breakfast. Welcome again! Best Regards,Mira/Reception