Ratings based on 755 Verified Reviews

3.5 out of 5
79% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Comfortable hotel with a tram stop right outside

Posted Jul 5, 2017
Pros: Location, comfortable clean room and buffet breakfast.
Cons: It would be nice to have a kettle in the room.
Location: There was a park just a short walk away with lots of rides, which looked good. Didn't see much else as I spent most of the time at a festival.
I visited Helsinki to attend Tuska Festival - this hotel was walking distance from the festival site so was ideal. Breakfast buffet included featuring rye porridge which I'd not had before but rather liked. Room was quite small but included a comfy chair, good lighting and a separate shower rather than a wet room arrangement. Staff were very friendly.
Comment from Hotel Management
Jul 7, 2017 by Mira, Hotel Management
Dear Janine, Thank you for your valuable feedback. We are very happy to hear you enjoyed your stay with us. We hope to have you as our guest again! Best regards, Mira/Front Desk
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Canada

"Inexpensive" hotel in Helsinki

Posted Jun 8, 2017
Hotels in Helsinki are quite expensive. This one was more reasonably priced. The room and bathroom are fairly small, but that wasn't an issue for me even though I am a tall guy. The people at the desk were helpful with directions and advice on what buses or boats to choose. Breakfast was a combination between hot food and continental buffet. I don't get carrot yogurt or ice cream for breakfast but the bread, cheese, and pastries were amazing. My favourite of all was the sauna. Please extend the sauna hours!
Comment from Hotel Management
Jun 10, 2017 by Kati, Hotel Management
Hello! Thank you for your feedback. Welcome again and happy summer! With best regards, Kati / reception
5 out of 5
by Scott

Forgot money and it was untouched!!

Posted Apr 16, 2017 on Hotels
I had a pleasant stay. The really remarkable thing was that I left over $800 in cash behind by accident (not in the safe. I called when I realized from the airport on my layover, they said they would look. I called back and they found the money untouched. Wow, that's amazing. Really convenient from the main train station, take the 3 tram right to the front door. Good value for the money, small European rooms but clean and constantly hot water. Has a suana in the hotel and a bar connected along with a very decent breakfast. No wifi problems at all and decent TV station selection, double pane windows so quiet. I went in April 2017. I will be going back.
Comment from Hotel Management
Apr 20, 2017 by Juha, Hotel Management
Hi Scott! Thank you for visiting and giving us important feedback. Glad to hear you liked our hotel and got your money back! Welcome again! Best regards, Sari reception
4 out of 5
by A verified traveler

Nice hotel, wonderful staff, good breakfast.

Posted Apr 5, 2017 on Hotels
The staff was very helpful and friendly. Both the front desk and the dining room staff were welcoming. Room was typically small. Nice touches: small room safe; comfortable chair with ottoman. Breakfast was particularly good. While it had the typical cold cuts, breads, yogurt, coffee/tea/juice, sausages, bacon, scrambled eggs, etc, it had some unusual touches: fruit smoothies; a FROZEN YOGURT machine; a small selection of gluten free foods. LOCATION - a couple of miles/km to city center but easily reachable by tram. The location was convenient ot Hartwall Arena which was where I needed to go (2.5 km; single bus or 30 min walk). The hotel is also just 2 streets away from the very nice KESKUSPUISTO, (Central Park) which I ran in 3 tmes during my stay.
Comment from Hotel Management
Apr 20, 2017 by Juha, Hotel Management
Hi! Thank you for visiting and giving us important feedback. Glad to hear you liked our location, staff and breakfast. Welcome again! Best regards, Sari reception
3 out of 5
by A verified traveler

Posted Feb 13, 2017 on Hotels
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Hei! Kiitos palautteesta! Tervetuloa uudestaan Cumulus City Kallioon! Sebastian / Vastaanotto
5 out of 5
by A verified traveler

Posted Nov 22, 2016 on Hotels
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Hei! Kiitos palautteesta, se on meille tärkeää. Tervetuloa taas! Ystävällisin terveisin, Sari vastaanotto
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Sep 26, 2016
I was only there for 1 night and it was in a good location and rooms are small but clean. Nice breakfast
Comment from Hotel Management
Sep 28, 2016 by sl, Hotel Management
Hi! Thank you for the nice review. Glad to hear you enjoyed your short stay at our hotel. Welcome again! Best regards, Sari reception
5 out of 5
Recommended
for Everyone
by A verified traveler from Valencia, Spain

Cumulus Kallio

Posted Sep 10, 2016 on Orbitz
Great internet. Close to metro. Easy check in. Good breakfast.
1 out of 5
by Johanna

Posted Aug 2, 2016 on Hotels
Comment from Hotel Management
by General Manager, Hotel Management
Hei Johanna! Kiitos kun jätit arvostelusi, harmi että se oli vain yksi tähti. Tervetuloa kuitenkin uudestaan! Ystävällisin terveisin, Sari vastaanotto
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 31, 2016
Pros: The lovely staff, warm welcome and the fantastic breakfast.
Cons: In a slightly seedy part of town.
Location: Easy walking distance of all the big sights
The hotel was perfectly placed for using the trams or busses and is about half an hour on foot to the city centre. The hotel staff were lovely. Really friendly and helpful and the breakfast each day was well worth the money. A buffet with tons of choice for everyone. The hotel is in the Kallio area so also well placed for visiting Kallio church, which is interesting.
Comment from Hotel Management
Aug 2, 2016 by sl, Hotel Management
Hello! Thank you for the review! Wonderful to know you liked our staff and breakfast. We hope to see you again some time soon! Warm regards, Sari reception