Ratings based on 152 Verified Reviews

3.8 out of 5
88% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Convenient for my needs but at a price.

Posted Nov 13, 2016
Pros: The room was beautiful.
Cons: Breakfasts
Location: Great for site seeing a bit difficult getting around with present road works but that should improve when done.
Very nice hotel. For the price, the breakfasts could have been a bit more interesting. Lacking a selection of hot foods and service at the table. The sauna could have been open longer. All in all a very nice hotel with friendly staff.
3 out of 5
by A verified traveler

Cheap option so expected basic but should be clean

Posted Oct 5, 2016
Pros: Location. Size of room. Reliable wifi.
Cons: Chairs all stained. Curtains dirty and falling off rail. Kettle black inside. Shower screen dirty. Quilt cover clean but quilt inside dirty.
Location: Fantastic location close to harbour and market square. Supermarket nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Everything you need, close to everything

Posted Oct 1, 2016
The only negative with my room was the proximity to the noisy main entrance door
3 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Great location

Posted Sep 14, 2016
Great location. 5 min walk to market square and 10 min to senate square. Tram 4 within a block can take you to central railway station (public transportation free if you have a stroller) or walk in 15 minutes. Kmarket is super close but not a great one, better to grab things at a bigger one if able for more variety. Nice sauna available but need to book in advance. Would have liked if bedroom was separate, perhaps some are. We were on ground level room and it felt somewhat dark and dingy. Kitchen was very basic. Overall, it met our needs but was very average.
2 out of 5
by A verified traveler

Stink in the room

Posted Sep 6, 2016
Stinking room, no coffee or tea.3.5 stars is way to much for this hotel, something like 2 stars more acurate
4 out of 5
Recommended
for Everyone
by A verified traveler from U

Apartment in good location

Posted Aug 9, 2016
Close to small supermarket, ferry terminal, cathedrals and market. 20 minute walk to central station or there is a tram stop round the corner. Room had basic kitchen equipment, microwave and stove top.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Convenient for Helsinki, good value for money

Posted Jul 26, 2016
Pros: Room size
Cons: Not a lot as this would probably put the price up.
Location: Walkable to most of Helsinki and very close to Tallinn ferry terminal.
This hotel is a tiny bit jaded, but, plenty of room and okay value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent UK

Great location, large living area.

Posted Jul 9, 2016
Pros: A great apartment if you just want some space to come back to relax and chill out after a day in the city. Very close to a tram stop and easy to find.
Cons: The room was a little tired as far as decor goes. wall paper and pain had seen better days. Need to know kitchen is basic, no oven and only 2 rings.
Location: As I've said before great location near everything you would want to see in the heart of the city and very close to a regular tram stop, 300m.
A great space with a large living area, bedroom, bathroom and kitchen area in a great location. So quiet it was hard to imagine you were staying in a city.
2 out of 5
by A verified traveler from Australia

Convenient but tired hotel

Posted Jul 9, 2016
Pros: Location is good
Cons: Needs a complete makeover.
Location: As above
The Hellsten Senate hotel while convenient is old and tired and in need of a makeover. Kitchen was not 100% clean nor was bathroom. Beds were reasonably comfortable. However, staff was helpful in calling taxis and advising us about hotel facilities.
2 out of 5
by A verified traveler from perth australia

Tired old building

Posted Jun 2, 2016
What you get from the photos is an idea of ambiance but it's tired, basic and scruffy. It has a fridge, microwave and hob, sure, and a table of sorts with 3 chairs but none of which you'd want in your house. Not suitable for heavy luggage as the lift stops between floors ie you have to go up or down one flight to get to a floor.