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Reviews of Hilton Helsinki Kalastajatorppa

4.5 out of 5
Hilton Helsinki Kalastajatorppa
Kalastajatorpantie 1, Helsinki

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 1001 reviews" "
Rating 8 - Good. 386 out of 1001 reviews" "
Rating 6 - Okay. 70 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

TIMOTHY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Babak

Stayed 2 nights in Jan 2024
Response from Reception on Mar 13, 2024
Thank you for your kind feedback! We warmly welcome you back!

6/10 Okay

Robert

Liked: Cleanliness
Miss-sold a nights stay
We booked this hotel as the last night of a Finland holiday because the food and restaurant were so highly recommended. At check-in we were informed that the restaurant was closed and that food was only available from the lobby bar. It was literally a bar menu, so we ended up with burger and chips!! Not what we had expected. My main complaint is that no-where prior to arriving was there any information that the restaurant was closed. Surely a reputable company would have informed customers, and that its only rip-off companies that promise one thing and leave the customer with no option but to accept much less!! I thought the Hilton was the former and not the latter. Very disappointing
Stayed 1 night in Oct 2023

10/10 Excellent

Marjan

Disliked: Amenities
Very nice we enjoy a lot thank you
Stayed 11 nights in Oct 2023

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff
Stayed 3 nights in Oct 2023
Response from Janne H. Strandberg on Oct 8, 2023
Thank you for your excellent feedback!It delights our teams to have quest feeling welcome and satisfied with our service!We hope to see you soon again at Hilton Kalastajatorppa!Best Wisher Reception,

8/10 Good

P G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Dan

Stayed 6 nights in Jul 2023

6/10 Okay

Katherine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

XIAOQI

Stayed 6 nights in May 2023

10/10 Excellent

Christopher Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views from hotelGreat links to centre of Helsinki
Stayed 3 nights in May 2023

8/10 Good

Madalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Fanny / Guest Service Agent on Mar 31, 2023
Dear Madalina,Thank you for your kind review.Happy to hear your stay went well with us.We hope to see you again!Kind regards,

4/10 Poor

Tuomo

Traveled with family
Liked: Cleanliness
Disliked: Amenities
No recognition of Hilton status and benefits and no points for the stay
Response from Fanny / Guest Service Agent on Jan 22, 2023
Dear Tuomo,Thank you for your review.Unfortunately, you can only receive benefits and points from bookings made through Hilton's own booking channels. Bookings made through Online Travel Agencies are ineligible for points and benefits because usually they have their own membership benefits.I hope your stay went well!Kind regards,

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quiet and eco-friendly. The area is beautiful and great for walk and swim. I was a bit disappointed by the beach: it was a bit dirty, but I think it's not the hotel' fault.
Stayed 1 night in Aug 2022

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast. Beatifull surraundings. I have been staying and enjoying this hotel 4 times (1 or 2 rooms during 6-14 nights). I would like to stay here again next year, but thwre is one crucial problem. Aur Condition is working in the Lobby, Restaurant, corridors, but NOT in the rooms. If this issue will not be fixed you can't take the risk of staying there during summer.
Stayed 6 nights in Aug 2022

10/10 Excellent

John

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay!
I loved the hotel location and amenities provided. I will definitely return.
Stayed 2 nights in Jul 2022

8/10 Good

Tadhg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and facilities.
Stayed 3 nights in Jun 2022

10/10 Excellent

Ketil Gorm

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Flamur

Stayed 4 nights in Feb 2022

10/10 Excellent

Monica

Stayed 1 night in Jan 2022

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful winter days in Kalastajatorppa
Great natural environment. More spacious rooms than in most other higher end hotels in Helsinki. Nice views even in basic rooms. If you don’t need to choose a center hotel for schedule reasons, do consider this one. It is built in the 70s and has that vibe, but still I think it is one of the best value for money offerings in Helsinki. Breakfast had all the basics, but on second day the offering wasn’t as good as the first (Monday vs Tuesday, probably less visitors). Extra thanks for fresh cut fruits (especially pineapple etc) which always distinguishes a better breakfast from a bulk one. Service very friendly and attentive, breakfast butler had a wonderful touch.
Stayed 2 nights in Jan 2022

6/10 Okay

Tsz Ho

Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are staying at this specific hotel for the 3rd time, and it is always great. Nice rooms, great breakfast, very safe surroundings, a few meters from the sea (almost private beach).
Stayed 13 nights in Jul 2021

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Linna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mistakes in bills
The hotel is located next to the sea, great view, and very nice neighbourhood. But the hotel has over charged me twice, once in the restraraunt, and once when I check out. They actually charge for pets but when they confirm my booking, they didn't mention it at all. In the restraraunt, they give me a big bill for no reason, I had to ask the waitress what's this and that for. Not very pleasant. The service is a little slow. Everything else is fine.
Stayed 1 night in Jun 2021

8/10 Good

Matti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the service. Friendly and helpful. The property around the hotel was beautiful too.
Stayed 1 night in Sep 2020

4/10 Poor

Moukhtar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad experience
Not worth what it paid
Stayed 3 nights in Sep 2020

6/10 Okay

Johnathan

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Really worth the penny to pay for the seaview. Recommend taking a walk in the neighbourhood.
Stayed 1 night in Feb 2020

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A winter weekend
Hotel could do with an update but very clean and bed was excellent , staff wonderful, Sunday brunch amazing, beautiful setting, spectacular views, very peaceful. hank you for a complete battery recharge !
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i expected more
Famous place with histo, wanted to check it out. Nice breakfast.Lovely view from the room. The sound proof was week, you could hear everything from the corridor and when other rooms doors open and close. The swimming area needs updating.
Stayed 1 night in Feb 2020

10/10 Excellent

Lewis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time, will stay again!
First time to this Hilton, this was a good Hilton which is always guaranteed! Check-in was good, Room was perfect and bed comfy. Bar area near water was nice too. Breakfast was excellent. Will stay here again in the future. Regular Business Traveller
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome. Nice place good service, beautiful lobby.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff very friendly. Extras, such as bottles of water, food, alcohol are extremely expensive.
Stayed 2 nights in Nov 2019

8/10 Good

Hannu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahtavaa!
Had a fantastic weekend made so much better by this great hotel and excellent staff. Loved every second!
Stayed 2 nights in Oct 2019

8/10 Good

jouni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Kari

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic with an unbelievably wonderful view of the the sea inlet. The staff were very helpful especially those on the reception desk, in particular Justus who deserves a special mention.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea view, good breakfast. Helpful staff. Sauna with sea view
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, but didn’t like how my door was hard to get properly closed
Stayed 3 nights in Sep 2019