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Reviews of Holiday Inn Helsinki City Centre, an IHG Hotel

4 out of 5
Holiday Inn Helsinki City Centre, an IHG Hotel
Elielinaukio 5, Helsinki

Reviews

8.8

Excellent

Rating 10 - Excellent. 517 out of 1001 reviews" "
Rating 8 - Good. 391 out of 1001 reviews" "
Rating 6 - Okay. 65 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eeva

Liked: Cleanliness, staff & service, property conditions & facilities
Location best possible for my purposes
Stayed 5 nights in Feb 2024
Response from Mari on Feb 28, 2024
Dear Eeva,Thank you for choosing Holiday Inn and for writing the review! We're happy to hear, that our location met your expectations.Welcome back on your next visit to Helsinki!Sincerely,Mari SalonenGeneral Manager

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mari on Feb 14, 2024
Dear Andres,Thank you for the review! We're pleased to know, that you enjoyed your stay with us.Welcome back again!Sincerely,Mari SalonenGeneral Manager

8/10 Good

Pirjo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Mari on Jan 26, 2024
Dear Pirjo,Thank you for the review! Good to hear, that our services met your expectations. Welcome back again!Sincerely,Mari SalonenGeneral Manager

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helsinki City Stay
Hotel nice clean comfortable. Just not restaurant not open on Mondays. Staff really friendly and helpful
Stayed 4 nights in Jan 2024
Response from Mari on Jan 15, 2024
Dear guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Mari SalonenGeneral Manager

6/10 Okay

Benjamin

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from FM on Jan 9, 2024
Dear Benjamin,Thank you for choosing Holiday Inn and we hope to have an opportunity of welcoming you back again!Sincerely,Florentina MunteanuDuty Manager

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, close to everything, excellent breakfast buffet.
Stayed 6 nights in Dec 2023
Response from NK on Feb 2, 2024
Dear NataliaThank you for writing the review! We're happy to hear, that you enjoyed your stay with us. Welcome back again! Sincerely, Mari Salonen General Manager

10/10 Excellent

Martha, Miami

Stayed 1 night in Dec 2023
Response from NK on Feb 2, 2024
Dear MarthaThank you for writing the review! We're happy to hear, that you enjoyed your stay with us. Welcome back again! Sincerely, Mari Salonen General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff!
Amazing staff — they were all so friendly and helpful in giving me recommendations etc. The bathroom was a little dirty when I arrived to the room, but otherwise, can’t complain about anything else. Great central location right in the city center and right next to the train station.
Stayed 1 night in Dec 2023
Response from NK on Dec 26, 2023
Dear GuestThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience with us. We are delighted you enjoyed your stay here. Thank you so much for your kind words about our staff! We hope to have an opportunity of welcoming you back in Holiday Inn Helsinki City Centre soon again!Kind RegardsNiko KanervaFront Office Manager

6/10 Okay

Jacqueline

Stayed 6 nights in Dec 2023
Response from NK on Feb 2, 2024
Dear JacquelineThank you for writing the review! We hope, that you enjoyed your stay with us. Welcome back again! Sincerely, Mari Salonen General Manager

10/10 Excellent

Muzammil

Traveled with family
Disliked: Room comfort
Stayed 2 nights in Dec 2023
Response from NK on Dec 20, 2023
Dear MuazammilThank you for your review and for staying at our hotel. We are very happy to hear you enjoyed your stay with us and we hope to see you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

10/10 Excellent

audie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to train station Walkable distance to city centre
Stayed 1 night in Dec 2023
Response from NK on Dec 26, 2023
Dear audieThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience with us. We are delighted you enjoyed your stay here. We hope to have an opportunity of welcoming you back in Holiday Inn Helsinki City Centre soon again!Best RegardsNiko KanervaFront Office Manager

10/10 Excellent

Ee Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel was located right beside the railway station. Clean and staffs were friendly. There was a K supermart beside as well. Breakfast selection was good. Within walking distance to many attractions and also near the Tram stop.
Stayed 3 nights in Dec 2023
Response from Mari on Dec 19, 2023
Dear Ee Han,Thank you for taking the time to write a review of your resent stay with us! It is nice to hear you enjoyed your stay with us. It is absolutely true as you mentioned, if you’re looking for a hotel in the city center of Helsinki, this is the hotel for you.Thank you for all the comments in your review! This kind of information is important for us. I hope you will continue booking accommodation in Holiday Inn hotels in the future.Sincerely, Mari Salonen General Manager

10/10 Excellent

Akram

Stayed 2 nights in Dec 2023
Response from Mari on Jan 8, 2024
Dear Akram,Thank you for choosing Holiday Inn and for the review! Nice to hear, that your visit went well. Welcome back again!Sincerely,Mari SalonenGeneral Manager

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to the main train station. Easily walkable access to the city center location
Stayed 2 nights in Dec 2023
Response from Mari on Dec 11, 2023
Dear Eric,Thank you for the review! It's so nice to hear, that you enjoyed your stay with us. Thank you for your visit and welcome back again!Sincerely,Mari SalonenGeneral Manager

4/10 Poor

Wai Ki vicki

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Mari on Dec 11, 2023
Dear Wai Ki vicki,Thank you for your review! Your feedback is very valuable to us and we appreciate the time you took to share it with us. I am sorry for the shortcomings you have experienced during your stay with us and if your stay was negatively affected by these. Once again, thank you for your review. I hope to have an opportunity of welcoming you back in Holiday Inn Helsinki City Centre soon again!Sincerely, Mari Salonen General Manager

10/10 Excellent

Luis, Guadalupe, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. is near to the railway station. It is in the heart of the city.
Stayed 1 night in Nov 2023
Response from FM on Nov 30, 2023
Dear Luis,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience with us. We are delighted you enjoyed your stay here.We hope to have an opportunity of welcoming you back in Holiday Inn Helsinki City Centre soon again!Sincerely,Florentina MunteanuDuty Manager

10/10 Excellent

Oleg, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast!!
Stayed 2 nights in Nov 2023
Response from Mari on Nov 23, 2023
Dear Oleg,Thank you for writing the review! Great to hear, that you liked our location and breakfast.Thank you for your visit and welcome back again!Sincerely,Mari SalonenGeneral Manager

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean quiet hotel in central location with access to trains,trams,buses and taxi.
Stayed 3 nights in Nov 2023
Response from Mari on Nov 17, 2023
Dear Douglas,Thank you for taking the time to write the review! Great to hear, that our location and services met your expectations.Welcome back on your next visit to Helsinki!Sincerely,Mari SalonenGeneral Manager

10/10 Excellent

william

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Helpful and flexible.
Stayed 1 night in Oct 2023
Response from FM on Oct 29, 2023
Dear William,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience with us. We are delighted you enjoyed your stay here.Sincerely,Florentina MunteanuDuty Manager

10/10 Excellent

Joan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, nice sauna and gym, food near by, lots of places walkable.
Stayed 1 night in Oct 2023
Response from Mari on Oct 23, 2023
Dear Joan,Thank you for taking the time to write the review! We're very pleased to hear, that our services met your expectations.Thank you for choosing Holiday Inn and welcome back again!Sincerely,Mari SalonenGeneral Manager

8/10 Good

Mireilla, Astoria

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
It was a 6 minute walk to a shopping center with lots of restaurants and even a bowling & arcade
Stayed 2 nights in Oct 2023
Response from Mari on Oct 11, 2023
Dear Mirella,Thank you for choosing Holiday Inn and for writing the review! We're very happy to hear, that you enjoyed your stay with us and our staff, service and location met your expectations.Thank you for all the comments on your review and welcome back again!Sincerely,Mari SalonenGeneral Manager

10/10 Excellent

Kwok Kwan, Dublin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Central Train Station
Stayed 1 night in Sep 2023
Response from Mari on Oct 3, 2023
Dear Kwok Kwan,Thank you for writing the review! We're very happy to hear, that you enjoyed your stay with us and our location and services met your expectations.Thank you for choosing Holiday Inn and welcome back again!Sincerely,Mari SalonenGeneral Manager

10/10 Excellent

Akatsuki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and friendly staffs, nice breakfast, near to the central station and many tram/bus stations.
Stayed 2 nights in Sep 2023
Response from Mari on Sep 21, 2023
Dear Akatsuki,Thank you for choosing Holiday Inn and for writing the review! We're delighted to hear, that our services, staff and location met your expectations. As you mentioned, it's very easy to access sights by walking or with public transportation from the hotel.Thank you for your visit and welcome back again!Sincerely,Mari SalonenGeneral Manager

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Mari on Nov 3, 2023
Dear Graham,Thank you for your review! We are pleased to know that you enjoyed your stay with us.We look forward to welcoming you back again on your next visit to Helsinki!Best regards, Mari Salonen General Manager

6/10 Okay

Jane, Franklin

Stayed 6 nights in Aug 2023
Response from Mari on Oct 2, 2023
Dear Jane,Thank you for rating your stay in the review! We hope you'll keep on booking in the future.Sincerely,Mari SalonenGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Great location. Sauna was clean, although I'd like it to be available also in the morning. I didn't try breakfast/ food. Bed was too soft for my liking but it was okay for a short stay.
Stayed 1 night in Sep 2023
Response from Mari on Sep 5, 2023
Dear guest,Thank you for choosing Holiday Inn and for writing the review! We're happy to hear, that our services met your expectations and you enjoyed your stay with us. Welcome back again!Sincerely, Mari Salonen General Manager

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money. Staff super helpful.
Stayed 8 nights in Aug 2023
Response from Mari on Aug 29, 2023
Dear Stuart,Thank you for writing the review of your recent stay with us. Great to hear, that you enjoyed your stay. Welcome back again!Sincerely, Mari Salonen General Manager

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Help and friendliness of staff
Stayed 2 nights in Aug 2023
Response from Mari on Aug 22, 2023
Dear John,Thank you for writing the review of your visit! Great to hear, that everything went well and you enjoyed your stay with us. Welcome back again!Sincerely, Mari Salonen General Manager

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk. Despite being next to the train station, the room was Very Quiet and the surrounding area was nice. Very convenient location to see sites. The breakfast was good! Full English w pancakes. I would stay here again.
Stayed 3 nights in Aug 2023
Response from Mari on Aug 22, 2023
Dear Travis,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Helsinki City Centre. It is always nice to hear these kind of comments.Once again, thank you for your review. I hope to have an opportunity of welcoming you back in Holiday Inn Helsinki City Centre soon again!Sincerely, Mari Salonen General Manager

10/10 Excellent

Sean

Stayed 3 nights in Aug 2023
Response from FM on Aug 21, 2023
Dear Sean,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience with us. We are delighted you enjoyed your stay here.We hope to have an opportunity of welcoming you back in Holiday Inn Helsinki City Centre soon again!Sincerely,Florentina MunteanuDuty Manager

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very comfortable. Staff was friendly, helpful and pleasant. Wish we were staying longer. Loved the city and this location was perfect.
Stayed 1 night in Aug 2023
Response from Mari on Aug 17, 2023
Dear Susan,Thank you for choosing Holiday Inn and for writing the review! Great to hear, that your visit went well and you enjoyed your stay with us.Thank you for your visit and welcome back again!Sincerely, Mari Salonen General Manager

10/10 Excellent

MERVI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2023
Response from NK on Sep 10, 2023
Dear MerviThank you for your review and for choosing our hotel. Your feedback is very important to us. We are happy to hear you enjoyed your stay with us and we hope to see you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

10/10 Excellent

Hock Kee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and professional reception
Stayed 1 night in Aug 2023
Response from Mari on Aug 18, 2023
Dear Hock Kee,Thank you for choosing Holiday Inn and for writing the review!Great to hear, that our staff and services met your expectations. Welcome back on your next visit to Helsinki!Sincerely, Mari Salonen General Manager

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff. Wonderful hotel
Stayed 4 nights in Aug 2023
Response from Mari on Aug 9, 2023
Dear Vicky,Thank you for taking the time to write the review! Great to hear, that you liked our staff and service and enjoyed your stay with us.Welcome back on your next visit to Helsinki!Sincerely, Mari Salonen General Manager

10/10 Excellent

Tomohiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from NK on Sep 10, 2023
Dear TomohiroThank you for your review and for choosing our hotel. Your feedback is very important to us. We are happy to hear you enjoyed your stay with us and we hope to see you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

10/10 Excellent

yong

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Close to all transportation stations and next to the train station. Breakfast is very good with various options. I really liked Sauna there as well. Staff was friendly. I stayed there for 6 nights with my wife. She thinks that it would be ideal if there is a laundry room available.
Stayed 5 nights in Jul 2023
Response from Sanni Saarinen on Aug 6, 2023
Dear Yong, thank you for your great review and kind comments! We are happy to hear that you have enjoyed your stay with us in Helsinki. Thank you for choosing Holiday Inn and hopefully we will see you as our guest again in the future!Sincerely, Sanni SaarinenDuty Manager

10/10 Excellent

Kari, Hamden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly adjacent to railway, metro, and metro station and train transportation to airport
Stayed 1 night in Jul 2023
Response from Mari on Aug 3, 2023
Dear Kari,Thank you for the lovely review! We're pleased to hear, that you enjoyed your stay with us.Welcome back on your next visit to Helsinki!Sincerely, Mari Salonen General Manager

10/10 Excellent

Geoffrey

Stayed 3 nights in Jul 2023
Response from NK on Jul 26, 2023
Dear GeoffreyThank you for your review and for choosing our hotel. We are happy to hear you enjoyed your stay with us and we hope to see you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

8/10 Good

Marwan, Loughton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic location for transport links and also all the main sighseeing opportunities. A good room, even if it could do with a bit of modernisation and thicker curtains to block out the morning sunshine. The room was spacious enough. Breakfast was good and staff friendly and helpful.
Stayed 4 nights in Jul 2023
Response from NK on Jul 25, 2023
Dear MarwanThank you for taking the time to tell us about your experience at Holiday Inn HELSINKI CITY CENTRE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn and we hope to see you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

10/10 Excellent

John, West Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station, Modern Museum and fantastic library.
Stayed 4 nights in Jul 2023
Response from NK on Jul 25, 2023
Dear JohnThank you for taking the time to tell us about your experience at Holiday Inn HELSINKI CITY CENTRE.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn and we hope to you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

8/10 Good

Kin Shun Terence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The guest room is quite big and has lots of storage space. TV remote works.
Stayed 3 nights in Jul 2023
Response from NK on Jul 24, 2023
Dear Kin Shun TerenceThank you for your review and for choosing our hotel. We value your feedback very much. We are very happy to hear you had a good stay with us and we hope to see you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 2 nights in Jul 2023
Response from NK on Jul 20, 2023
Dear StevenThank you for your review and for staying at our hotel. We value your feedback very much. We are delighted to hear you enjoyed your stay with us! We hope to see you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Sarah was very helpful and friendly at reception. The room was clean and well-appointed. My room was quiet and the curtains blocked light well for a good night’s sleep. Note: Google Maps depicted the location as being ten minutes away, but it is immediately next to the south exit of the train station.
Stayed 1 night in Jul 2023
Response from NK on Jul 20, 2023
Dear JasonThank you for your review and for staying at our hotel. We value your feedback very much. We are delighted to hear you enjoyed your stay with us! We hope to see you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

10/10 Excellent

Emilija

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great option for a stay in Helsinki. Adjacent to the Helsinki's main train station, it was a natural choice for us, since there is a direct and economical train connection from the Helsinki Airport. The hotel is central to everything: supermarkets are within a 2 minute walk, plenty of dining options nearby, Stockmann (major department store) is less than 10 minutes away, etc. While there are excellent bus connections at the train station, we walked everywhere. The room was clean, functional, spacious enough for two people with two large suitcases and several items of hand luggage). Beds were very comfortable. The air-conditioning is operated centrally and we couldn't turn it off or increase the temperature beyond the preset point, but staff were most obliging in providing an extra cover. Despite the hotel being so close to the train station, the room was very quiet. Hotel's location and value for money are hard to beat. Our rate included breakfast - the choice of food was really good and included vegan and gluten-free options. The only minor criticism is the absence of good coffee (coffee machines can only do espresso/black coffee, to which one can add milk from a jug, if desured). All in all, it was an excellent stay and we'd use this hotel again next time we are in Helsinki.
Stayed 3 nights in Jul 2023
Response from NK on Jul 20, 2023
Dear EmilijaThank you for your review and for staying at our hotel. We value your feedback very much. We are delighted to hear you enjoyed your stay with us! We hope to see you again as our guest in the future!Kind RegardsNiko KanervaFront Office Manager

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situated in the center of Helsinki, many of the great things to see are easily walkable from the hotel, What's more, the property is adjacent to the train station, and a light rail is an affordable way to get to the airport. During our stay, the hotel was relatively quiet for an urban setting, but outside music with a thumping dance beat could be heard in our room into the night. The room was clean and comfortable. The staff was courteous and professional. An area of improvement might be the breakfast buffet, which was mediocre compared to comparable hotels in Scandinavia. The scrambled eggs were runny, and the pancakes remained a little too long on the gridle. One note of caution when use the the city light rail: the friendly and helpful desk clerk at the hotel reminded us to buy a our ticket to the airport in advance on the last day, but didn't let us know they are only valid for 90 minute after purchase. We visited the Finnish National Museum that morning before our flight home. Well worth it--but our train ticket expired. Not a big deal--it was stil much cheaper to buy a second ticket than to take a taxi. In the end, no conductor even collected the ticket. Such is the nature of the honest and self-reliant Finns.
Stayed 2 nights in Jul 2023
Response from FM on Jul 11, 2023
Dear James,Thank you for taking the time to write us a review, we are so happy to see you had a good experience here in our Holiday Inn hotel. It is very important for us to have feedback from our guests!Thank you for choosing Holiday Inn and we hope to have the opportunity to welcome you as a guest in the future also. With kind regards, Florentina MunteanuDuty Manager

10/10 Excellent

Pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean facility, reasonable price
Stayed 1 night in Jul 2023
Response from FM on Jul 10, 2023
Hello Pierre, Thank you for your great feedback and welcome back again soon!Kind regards, Florentina MunteanuDuty Manager

10/10 Excellent

Trevor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in a brilliant location. Close to everything and right at the main station. Highly recommended.
Stayed 1 night in Jul 2023
Response from Mari on Jul 5, 2023
Dear Trevor,Thank you for taking the time to write the review! Great to hear, that you enjoyed your stay with us.Thank you for choosing Holiday Inn and welcome back again!Sincerely, Mari Salonen General Manager

8/10 Good

William, Leeds

Liked: Staff & service, property conditions & facilities
Right next to the main train station and quiet. Buses, trams and metro also very close by
Stayed 2 nights in Jul 2023
Response from Mari on Jul 5, 2023
Dear William,Thank you for writing the review! Great to hear, that you liked our central location and our quiet rooms.Thank you for choosing Holiday Inn and welcome back again!Sincerely, Mari Salonen General Manager

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from FM on Jul 11, 2023
Dear Natalia, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience with us. We are delighted you enjoyed your stay here.Sincerely,Florentina MunteanuDuty Manager

6/10 Okay

Shaun

Stayed 1 night in Jun 2023
Response from Florentina on Jun 29, 2023
Dear Shaun, Thank you for choosing Holiday Inn and we hope to have an opportunity of welcoming you back in Holiday Inn Helsinki City Centre soon again!With kind regards, Florentina MunteanuDuty Manager